Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Mason off Kings Center Court and King Mills Road and next to Comfort Suites.
Many customers praised the exceptional service provided by staff members, particularly highlighting servers like Dylan, Sophie, and Armando for their attentiveness and friendliness.
Food Quality
Overall, the food received mixed reviews; while many enjoyed their meals and found them delicious, some reported issues with specific dishes, such as poorly cooked steaks.
Management Engagement
Customers appreciated the presence and involvement of the owner, Armando, who was noted for personally greeting guests and ensuring satisfaction.
Reservation Issues
Several customers expressed frustration with the reservation system, citing problems with being seated despite having reservations, leading to dissatisfaction.
Curbside Experience
Curbside pickup was generally well-received, with many noting that orders were ready on time and food quality was maintained.
JJ
Jake
3 days ago
1.0
Chicken looked like someone beat it with a hammer and left it in the street. It was paper thin and dry as jerky. Our baked potatoes were small also, they have a tiny smear of sour cream and I could count the bacon bits on one hand. Sent the chicken back and two in my party didn’t even eat their dinner. We ate Saturday, I am sick my two boys were sick last night and wife was sick yesterday. You would think that if you were going to drop 200 bucks on dinner for 6 someone would be able to make some decent food. I will never return. This is a prime example of prices increasing and quality going down the crapper. All that they want is your email and phone number so they can sell that and squeeze as much out of a customer as possible.
LC
Larry Clark
4 days ago
3.0
Traveling from Cincinnati to Columbus on Saturday night, we chose Outback Steakhouse to have dinner and called ahead to make sure they had seats. We sat at the bar and quickly realize that they were having problems in the kitchen which resulted in problems for customers. It took a while to have the power cleaned in front of us. We finally got our drinks and then had to wait a while for dinner. Buy medium steak was very rare and I had to send it back to spend a little more time on the grill. My dining companion was less thrilled with the way that she had been treated. I hope they get this straightened out spirit
AP
Ashley Patterson
Feb 21, 2026
5.0
Melissa and Armando were amazing!! Armando is the owner and he came around and spoke to us and everyone in the restaurant. He knew his servers names and was very nice. Melissa was the best server we have had in a long time.
TA
Terri Ann
Feb 21, 2026
1.0
Awful location. Started off, after being sat we didn’t get any service for a while just to order our drinks. Less than 7 tables total in the entire restaurant were filled. She finally got our drink order and disappeared for another 15 minutes without drinks. A completely different server bright them to us. We ordered our food and received Mac and cheese with black hair in it. Which she did have black hair, however I’m not strictly saying it was from her. But everyone at my table had blonde or light brunette hair.
I informed her and instead of apologizing she goes “huh yeah there is.”
Very unprofessional and lazy and extremely disappointed in not only the location but the restaurant entirely .
JM
J M
Feb 15, 2026
1.0
This review is for a takeout order where they pretty much managed to get everything wrong with it. So if you get anything out of this review, make sure you check what you receive thoroughly.
Items ordered:
Bloomin Onion: Received but was soggy like it had been sitting there a while in the container.
Toowoomba Salmon: Received but was missing the vegetable side and the salad came with the wrong dressing. The salmon was also dry and overcooked.
Toowoomba Pasta: Received but only with chicken and not chicken and shrimp as was ordered. The chicken was dry as a bone and there was hardly any pasta sauce.
Alice Springs Chicken: Received but without any honey mustard dressing which kind of makes that dish and again the chicken was dry. Side was incorrect with just mashed potatoes and not loaded mashed potatoes as was ordered for an up charge.
As you can see, pretty much everything had an issue and reflects on the lack of discipline or dedication of the workers at this location to ensure meals ordered meet exactly the quality and criteria expected.
People spend their hard earned money on this and based on this experience, I will be taking my business elsewhere in the future.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the Outback Steakhouse's operating hours?
Outback Steakhouse in Mason is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM.
What dining options are available for Outback Steakhouse?
You can dine in, order in-store pickup, curbside pickup, delivery, same day delivery, or no-contact delivery. Reservations are accepted but not required.
What payment methods does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Is Outback Steakhouse suitable for families and those with dietary restrictions?
Yes, they welcome families, offer a children's menu, gluten-free and vegetarian options.
Where can I view the menu and order online for Outback Steakhouse at Kings Island?
You can view the menu at https://www.outback.com/menu/kings-island and order online at https://www.outback.com/order/menu/kings-island?utm_source=gmb&utm_medium=local_search&utm_campaign=order_link.
What is the dress code at Outback Steakhouse in Mason?
The attire is casual.
What nearby accommodations are available near Outback Steakhouse in Mason?
Comfort Suites and Residence Inn by Marriott Cincinnati Northeast/Mason are close by, ideal if you're visiting the area or Kings Island amusement park.
What nearby entertainment can I visit before or after dining at Outback Steakhouse?
King's Island amusement park is nearby offering a fun outing for families and visitors before or after your meal.
Are there other dining options near Outback Steakhouse in Mason?
Yes, several nearby restaurants include Wings and Rings for American-style wings, Tokyo Grill & Sushi Buffet for Japanese cuisine, and Chipotle Mexican Grill for quick Mexican food.
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