McDonald's

3.4
909 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8300 Arbor Square Drive, Mason, OH
45040, United States

Hours

Reviews

3.4
909 reviews
5 stars
293
4 stars
212
3 stars
157
2 stars
62
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Food quality was inconsistent, with complaints about cold or stale items, while some customers praised fresh and hot meals.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting a clean environment while others reported unsanitary conditions.

Staff Friendliness

While some employees were described as friendly and helpful, others were noted for being rude or unprofessional.
  • AB
    Adam Bowling
    Nov 13, 2025
    5.0
    This is my favorite Mickey D’s location because one time like 5 years ago I came here late at night and the guy at the window was really disgruntled and he told me he didn’t care about his job anymore and then started joking about the McDonald’s just being a front for a slave auction house. I doubt he works there anymore but this is still my favorite location because I think of that and laugh every time. Thank you, angry McDonald’s worker from 5 years ago. Hope life is treating you better now!
  • MB
    Maureen Bosken
    Nov 7, 2025
    5.0
    Great burger, fast, friendly service.
  • LR
    Liam Rolfe
    Oct 30, 2025
    1.0
    Whoever owns the McDonald's around Mason seem to set up their kiosks to deny in app rewards. Multiple times I have been to this one and the one by the Arby's down the street and I try to use the any size free fries it takes the code lets you select the soda but refuses to pull up the fries section so you waste a code and can't use another one for 15 minutes. The reward is legit from the McDonald's app and you constantly refuse to honor it.
  • BW
    Brianna Wright
    Oct 4, 2025
    5.0
    2025 Service is always great when I come to this location. The workers work quickly and are friendly always.
  • SK
    Steve Kusner
    Oct 4, 2025
    5.0
    I love lamp

Frequently Asked Questions About McDonald's

What are the regular dine-in hours at McDonald's in Mason, OH?

McDonald's in Mason, OH is open daily from 5:00 AM to 10:00 PM for dine-in service.

When is the delivery service available at this McDonald's location?

Delivery service is available every day from 5:00 AM to 11:30 PM at the Mason location.