Brand Certified
McDonald's
3.4(922 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8300 Arbor Square Drive, Mason, OH
45040, United States
Certified by McDonald's • Mar 01, 2026
(513) 229-0141
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
922 reviews
5 stars
303
4 stars
214
3 stars
157
2 stars
63
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers also noted fresh and hot food.
Cleanliness and Environment
The location is generally described as clean, but there are concerns about sanitary practices among staff.
Mobile Order Issues
Customers faced significant delays and problems with mobile orders, often leading to frustration.
- JAJim Alsip2 days ago4.0I just love going here with my grandkids 😁 i love the mchamburger with nothing on it but tomato
- JPJeff PhillipsJan 29, 20263.0I guess I shouldn’t expect good and friendly service all at the same time. There are only a few McDonald’s that I’ve been to that that you get it. The only reason I go to McDonald’s is to get the dog a burger.
- SMSharon MannJan 29, 20265.0I wanted to give a shout out to Logan, Manager, at Arbor Square in Mason, Ohio. He went above and beyond and assisted me in using the McDonalds app as I am lost with all these apps and how to use them. I am a bit handicap and he helped me carry all my drinks and food out. He ROCKS and he has excellent customer service . We need more customer service reps like Logan. He was so kind, sweet and patient while I was using your app. Pls give him so praise on how he assisted me with so many things. Ty, Logan. I certainly do appreciate you!! Sharon Mann
- MHMaison HDec 25, 20251.0Lights and systems were on but no one was there at all we went inside and drive thru and not a single person there and got absolutely nothing very disappointing.
- AAAvaya AkersDec 11, 20251.0I visited this McDonald’s on Thursday, December 11th at around 9:50 AM. I have slight autism, and I brought my emotional-support cat with me. As soon as I walked in, the manager approached me and told me I wasn’t allowed to have my cat inside. I understood and said okay, but she repeated herself multiple times in a way that felt unnecessary and uncomfortable. What made the situation worse was that while the manager had time to say the same thing over and over, no one seemed willing to take our order. Several employees were just standing around, and we were left waiting without being helped. It felt dismissive and unprofessional. I understand rules, but the way the situation was handled by the manager lacked patience, respect, and basic customer service. This experience made me feel unwelcome, and I hope management improves how they communicate with customers and how their staff handles the counter.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours at McDonald's in Mason, OH?
McDonald's in Mason, OH is open daily from 5:00 AM to 10:00 PM for dine-in service.
When is the delivery service available at this McDonald's location?
Delivery service is available every day from 5:00 AM to 11:30 PM at the Mason location.
Does this McDonald's location offer drive-through service and what are its operating hours?
Yes, the drive-through is open daily from 5:00 AM to midnight (12:00 AM).
What payment methods are accepted at McDonald's Mason, OH?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What convenient pickup and delivery options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I download the McDonald's mobile app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
Which nearby coffee shops could I visit before or after dining at McDonald's?
Starbucks and Kroger Fuel Center, which includes a coffee shop, are nearby and great options for coffee lovers visiting McDonald's.
Are there any nearby healthcare facilities close to McDonald's Mason, OH?
Yes, TriHealth Priority Care Mason is nearby if you need urgent care or other healthcare services before or after your visit.
What other dining options are near McDonald's at 8300 Arbor Square Drive?
Nearby dining options include Bistro Ginza (sushi), Moe's Southwest Grill (Mexican), Wendy's (fast food), Bawarchi Indian Cuisine, and Chan's Asian Wok (Chinese).
Where is McDonald's located and how can I contact them?
McDonald's is located at 8300 Arbor Square Drive, Mason, OH 45040. You can call them at +1 513-229-0141 for inquiries.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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