Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
913 reviews
5 stars
297
4 stars
212
3 stars
157
2 stars
62
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold or stale items, and incorrect orders.
Cleanliness
Some reviews noted cleanliness issues, particularly in food handling and bathroom conditions.
Staff Attitude
Several customers mentioned unprofessional behavior from staff, particularly from management, affecting their overall experience.
Positive Experiences
Despite the negatives, some customers praised friendly staff and quick service during less busy times.
- MHMaison HDec 25, 20251.0Lights and systems were on but no one was there at all we went inside and drive thru and not a single person there and got absolutely nothing very disappointing.
- AAAvaya AkersDec 11, 20251.0I visited this McDonald’s on Thursday, December 11th at around 9:50 AM. I have slight autism, and I brought my emotional-support cat with me. As soon as I walked in, the manager approached me and told me I wasn’t allowed to have my cat inside. I understood and said okay, but she repeated herself multiple times in a way that felt unnecessary and uncomfortable. What made the situation worse was that while the manager had time to say the same thing over and over, no one seemed willing to take our order. Several employees were just standing around, and we were left waiting without being helped. It felt dismissive and unprofessional. I understand rules, but the way the situation was handled by the manager lacked patience, respect, and basic customer service. This experience made me feel unwelcome, and I hope management improves how they communicate with customers and how their staff handles the counter.
- ABAdam BowlingNov 13, 20255.0This is my favorite Mickey D’s location because one time like 5 years ago I came here late at night and the guy at the window was really disgruntled and he told me he didn’t care about his job anymore and then started joking about the McDonald’s just being a front for a slave auction house. I doubt he works there anymore but this is still my favorite location because I think of that and laugh every time. Thank you, angry McDonald’s worker from 5 years ago. Hope life is treating you better now!
- MBMaureen BoskenNov 7, 20255.0Great burger, fast, friendly service.
- LRLiam RolfeOct 30, 20251.0Whoever owns the McDonald's around Mason seem to set up their kiosks to deny in app rewards. Multiple times I have been to this one and the one by the Arby's down the street and I try to use the any size free fries it takes the code lets you select the soda but refuses to pull up the fries section so you waste a code and can't use another one for 15 minutes. The reward is legit from the McDonald's app and you constantly refuse to honor it.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours at McDonald's in Mason, OH?
McDonald's in Mason, OH is open daily from 5:00 AM to 10:00 PM for dine-in service.
When is the delivery service available at this McDonald's location?
Delivery service is available every day from 5:00 AM to 11:30 PM at the Mason location.
Does this McDonald's location offer drive-through service and what are its operating hours?
Yes, the drive-through is open daily from 5:00 AM to midnight (12:00 AM).
What payment methods are accepted at McDonald's Mason, OH?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What convenient pickup and delivery options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I download the McDonald's mobile app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
Which nearby coffee shops could I visit before or after dining at McDonald's?
Starbucks and Kroger Fuel Center, which includes a coffee shop, are nearby and great options for coffee lovers visiting McDonald's.
Are there any nearby healthcare facilities close to McDonald's Mason, OH?
Yes, TriHealth Priority Care Mason is nearby if you need urgent care or other healthcare services before or after your visit.
What other dining options are near McDonald's at 8300 Arbor Square Drive?
Nearby dining options include Bistro Ginza (sushi), Moe's Southwest Grill (Mexican), Wendy's (fast food), Bawarchi Indian Cuisine, and Chan's Asian Wok (Chinese).
Where is McDonald's located and how can I contact them?
McDonald's is located at 8300 Arbor Square Drive, Mason, OH 45040. You can call them at +1 513-229-0141 for inquiries.