Business Details
About
Restaurant
Joella's Hot Chicken. The place where hearts are always warm and the chicken is spiced just right. At Joella's we spice our 100% antibiotic-free, hormone-free, all-natural chicken just the way you like - from just enough heat to bring out the flavors and warm your heart, to Fire-In Da-Hole, bless your heart. So, come on in & get the Hot Chicken you want off your brain & into your belly.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.6
1,459 reviews
5 stars
1,155
4 stars
134
3 stars
66
2 stars
37
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the chicken for being flavorful and well-cooked, but there were complaints about soggy breading and inconsistent fry quality.
Service Experience
While many reviews highlighted friendly and helpful staff, there were notable instances of poor customer service and rude behavior from employees.
Cleanliness
Several customers reported cleanliness issues, particularly in the bathrooms and dining area.
Pricing Concerns
Some customers felt that the prices were high relative to the portion sizes and quality of food received.
Consistency Issues
There were mixed reviews regarding the consistency of food quality and service, with some customers experiencing great meals while others faced significant disappointments.
- RSRomy Shaw1 day ago2.0First time here, and little disappointed, regular wings were very good according to my husband, I asked for boneless wings and when I got them I thought they were my kids chicken nuggets, in disbelief I ask them if they were the boneless wings and they said yes. Well.… In the picture the boneless wings and one of the regular wings for size reference. (Kale did not come with my order).
- DSDoug Snyder5 days ago1.0Horrible save your money and go elsewhere
- DRDylan Orozco (Rozco)5 days ago5.0When I walked to the counter I was immediately greeted by Steve with a smile and warm welcome. He walked me through the menu and even let me know about the lunch specials. He accommodated my whole family as I came in with my two young boys and wife. 10/10 experience. We will definitely be back. Thanks again Steve!
- JPJose PeñaNov 13, 20255.0Love the chicken 🐔 and the mack and cheese. Good ah food. Best hot chicken I ever had
- GMGodschild MrsTaeNov 11, 20251.0We visited here for our 1st time on Sunday. Pros: Nice & clean environment. Employees were nice & pleasant. Flavor on the parts of the chicken we managed to pick over were good, & the fries were good. Cons & reason for the 1 star review: Because we do not like big or huge bone in wings, we always ask the employees about the wing size at new places. We asked several times and the employee assured us the wings were not big. He stated they were small whole wings that are cut up, & were a normal size. So, we went ahead and ordered a 10 piece spiked honey & a 6 piece Ella’s. We should have checked before we left, however, we had plans that we were rushing to, & we didn’t. To our surprise, when we opened the box to each, the wings were scary huge. We didn’t have time to go back, & these days, I don’t send any food back. I’ve seen and heard too many stories. I did want to leave this review for the company & for those that don’t like big or huge wings. Avoid the bone in wings.Don’t order bone in here and don’t take the employee’s word that they are small. The pictures do these wings no justice. They’re huge. It was a waste of $40. What’s in the pictures.. went in the trash. Do better… Cornelius— name on the receipt. I didn’t even get to try the Mac and cheese to rate it because I lost my appetite after seeing how big the wings were. Pics are attached but they do these wings no justice.
Frequently Asked Questions About Joella's Hot Chicken - Mason
What type of chicken does Joella's Hot Chicken - Mason serve?
Joella's Hot Chicken serves 100% antibiotic-free, hormone-free, all-natural chicken with six unique spice levels.
What are the operating hours of Joella's Hot Chicken - Mason?
Joella's Hot Chicken - Mason is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday until 10:30 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Joella's Hot Chicken - Mason offer pickup and delivery services?
Yes, they offer in-store pickup, delivery, and no-contact delivery options.
What payment methods are accepted at Joella's Hot Chicken - Mason?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Joella's Hot Chicken - Mason kid-friendly and accessible?
Yes, they welcome families and children, have a children's menu, high chairs, wheelchair-accessible entrances, seating, restrooms, and parking.
What types of food and dishes does Joella's Hot Chicken - Mason specialize in?
They specialize in Nashville-style hot chicken, fried and grilled chicken, wings, chicken sandwiches, Southern made-from-scratch sides, and desserts such as pie in a jar and banana pudding.
Can I find Joella's Hot Chicken - Mason on social media?
Yes, they are on Facebook at https://www.facebook.com/109457470594630, Instagram with handle joellashotchicken, and Twitter @Joellaschicken.
What other dining options are nearby Joella's Hot Chicken - Mason?
Nearby you can find Abuelo's Mexican Restaurant, Qdoba, McAlister's Deli, BRAVO Cucina Italiana Deerfield, Nothing But Noodles, First Watch, Mimi's Cafe, Condado Tacos, The Polo Grille, Mason Jar Pub, and Genji Sushi Mason.
Are there any nearby stores for shopping or other needs near Joella's Hot Chicken - Mason?
Yes, Sleep Number mattress store, Arhaus Furniture, DICK'S Sporting Goods, Whole Foods Market, Bed Bath & Beyond, Nordstrom Rack, and Hollywood Feed pet store are all close by.
How can nearby places enhance my visit to Joella's Hot Chicken - Mason?
You can enjoy shopping for furniture at Arhaus or Sleep Number before dining, or complement your meal with a visit to local spots like Mason Jar Pub or BRAVO Cucina Italiana for drinks or additional dining experiences.