Business Details
About
RestaurantSchulte Hospitality Group Inc
Joella's Hot Chicken. The place where hearts are always warm and the chicken is spiced just right. At Joella's we spice our 100% antibiotic-free, hormone-free, all-natural chicken just the way you like - from just enough heat to bring out the flavors and warm your heart, to Fire-In Da-Hole, bless your heart. So, come on in & get the Hot Chicken you want off your brain & into your belly.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.6
1,473 reviews
5 stars
1,166
4 stars
134
3 stars
66
2 stars
37
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Several customers reported poor service experiences, including being ignored, receiving the wrong orders, and rude staff interactions.
Food Quality
While many praised the chicken and sides for being delicious, there were numerous complaints about cold, greasy, or poorly cooked food.
Staff Performance
Gavin and other staff members received high praise for their helpfulness and friendliness, but some reviews highlighted inconsistent service quality.
Pricing Concerns
Customers expressed dissatisfaction with the pricing, feeling that the food did not justify the cost, especially with recent changes in portion sizes and side offerings.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
- ATAlexander Tomes6 days ago5.0SERIOUSLY GOOD FOOD!!!
- DDDRMJan 2, 20265.0First time coming great service and speedy !
- BBBrandonDec 26, 20251.0Ordered online for instore pickup. One lady in front of me, she gets helped and waits. Doordash driver comes in and pushes to the front of the line. Lady gets helped, then door dash guy gets his order. I get ignored while the cashier helps the line of people that came in after me that haven't preordered, even though I'm standing at the pickup spot. Someone from the back comes out and hands me my food that's been sitting on the counter directly behind the cashier. It's ice cold. I won't be back to this location.
- TRTarun ReddyDec 14, 20255.0The food is so great! Gavin’s help was very useful and really made my day. Waffles were out of this world.
- AJAmish JhaDec 14, 20255.0Joella’s is very good. go to chicken place. waffles are unmatched. Gavin was very helpful and respectful as I ordered my meal. highly recommend.
Frequently Asked Questions About Joella's Hot Chicken - Mason
What type of chicken does Joella's Hot Chicken - Mason serve?
Joella's Hot Chicken serves 100% antibiotic-free, hormone-free, all-natural chicken with six unique spice levels.
What are the operating hours of Joella's Hot Chicken - Mason?
Joella's Hot Chicken - Mason is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday until 10:30 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Joella's Hot Chicken - Mason offer pickup and delivery services?
Yes, they offer in-store pickup, delivery, and no-contact delivery options.
What payment methods are accepted at Joella's Hot Chicken - Mason?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Joella's Hot Chicken - Mason kid-friendly and accessible?
Yes, they welcome families and children, have a children's menu, high chairs, wheelchair-accessible entrances, seating, restrooms, and parking.
What types of food and dishes does Joella's Hot Chicken - Mason specialize in?
They specialize in Nashville-style hot chicken, fried and grilled chicken, wings, chicken sandwiches, Southern made-from-scratch sides, and desserts such as pie in a jar and banana pudding.
Can I find Joella's Hot Chicken - Mason on social media?
Yes, they are on Facebook at https://www.facebook.com/109457470594630, Instagram with handle joellashotchicken, and Twitter @Joellaschicken.
What other dining options are nearby Joella's Hot Chicken - Mason?
Nearby you can find Abuelo's Mexican Restaurant, Qdoba, McAlister's Deli, BRAVO Cucina Italiana Deerfield, Nothing But Noodles, First Watch, Mimi's Cafe, Condado Tacos, The Polo Grille, Mason Jar Pub, and Genji Sushi Mason.
Are there any nearby stores for shopping or other needs near Joella's Hot Chicken - Mason?
Yes, Sleep Number mattress store, Arhaus Furniture, DICK'S Sporting Goods, Whole Foods Market, Bed Bath & Beyond, Nordstrom Rack, and Hollywood Feed pet store are all close by.
How can nearby places enhance my visit to Joella's Hot Chicken - Mason?
You can enjoy shopping for furniture at Arhaus or Sleep Number before dining, or complement your meal with a visit to local spots like Mason Jar Pub or BRAVO Cucina Italiana for drinks or additional dining experiences.