Location.com logo
Brand Certified

Jimmy John's

3.5
(293 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

2364 Kings Center Ct, Mason, OH
45040, United States
(513) 336-9999
https://locations.jimmyjohns.com/oh/mason/sandwiches-1754.html

About

Sandwich Restaurant

Location

Jimmy John's
2364 Kings Center Ct, Mason, OH
45040, United States

Hours

Reviews

3.5
293 reviews
5 stars
131
4 stars
50
3 stars
28
2 stars
16
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Staff Friendliness

While some reviews praised the staff for being friendly and helpful, others reported rude behavior and poor customer service.

Food Quality

The quality of food was inconsistent, with several customers noting stale bread and incorrect orders, leading to disappointment.

Cleanliness

Multiple reviews highlighted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Management Issues

Several customers expressed dissatisfaction with management's response to complaints and overall operational issues.
  • DC
    Don Crawford
    3 days ago
    5.0
    Stopped in on 3/2/26 and the staff was super friendly and helpful
  • SR
    Sue Reed
    Nov 13, 2025
    5.0
    Great food, friendly staff
  • RS
    Ricardo Serrano
    Nov 11, 2025
    5.0
    Friendly staff and great sandwiches. Meat deli fresh and bread baked daily.
  • OC
    Olly Coley
    Sep 30, 2025
    1.0
    Waited in the drive thru for almost 5 minutes with no reply. Multiple cars dealt with this in front of me. Didn’t even bother to eat and went somewhere else since it costed me part of my lunch just waiting.
  • DF
    Diana Felix
    Sep 21, 2025
    5.0
    my first time at Jimmy John’s share Italian soap with my husband delicious! Service was fast staff was kind and friendly.🌻
Read more reviews on Google

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others