Jimmy John's

3.5

291 reviews

Business Details

Sandwich Restaurant

Jimmy John's

2364 Kings Center Ct, Mason, OH

45040, United States

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 9:00 PM

Saturday11:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

.CoreHours div[style="min-height:1.5em"] { display: none !important; } .CoreHours div[style="min-height:10.5em"] { display: none !important; }

3.5

291 reviews

5 stars

129

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.

While some customers praised the food as fresh and delicious, others reported issues with stale bread and incorrect orders.

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices.

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

SR
Sue Reed
Nov 13, 2025
5.0
Great food, friendly staff
RS
Ricardo Serrano
Nov 11, 2025
5.0
Friendly staff and great sandwiches. Meat deli fresh and bread baked daily.
OC
Olly Coley
Sep 30, 2025
1.0
Waited in the drive thru for almost 5 minutes with no reply. Multiple cars dealt with this in front of me. Didn’t even bother to eat and went somewhere else since it costed me part of my lunch just waiting.
DF
Diana Felix
Sep 21, 2025
5.0
my first time at Jimmy John’s share Italian soap with my husband delicious! Service was fast staff was kind and friendly.🌻
LC
Linda Crawford
Sep 19, 2025
5.0
The guys working were very friendly and helpful. Orders of which we had a larger order (5) was correct. My only somewhat complaint was that I had asked for a receipt and was told it would in the bag when picked up our order as they use it to make the order. I understand, however when we got back and opened the two bags there was not a receipt. Not a super big deal. We all make mistakes now and then.