Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.2
173 reviews
5 stars
59
4 stars
34
3 stars
16
2 stars
17
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, poor customer service, and aggressive behavior from employees.
Delivery Problems
Many reviews highlighted significant delays in delivery times, with some customers waiting over two hours for their orders.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Mixed Food Quality
While some customers praised the sandwiches, others reported poorly prepared food and inconsistencies in quality.
- DMDonald MansmannDec 21, 20254.0We ordered carryout through the app. The food was ready at exactly the time promised. The 3 sandwiches were made exactly as ordered. The bread was very good. The turkey sandwiches were ok.
- AMAlex MillerNov 30, 20251.0DO NOT ORDER DELIVERY FROM HERE! They dont have drivers and use 3rd party apps to deliver food. I waited 45 minutes before calling and they said no one had been sent to pick it up. Furthermore, they consistently get sandwich customization wrong, and their attitudes can be prickly. I am genuinely amazed that corporate let's this place keep their franchise, given how poor they treat their customers, and apparently employees, given that they can't keep a delivery driver on staff long enough to not need 3rd party apps. HEY JJ CORPORATE, JUST YANK THEIR FRANCHISE ALREADY! They've already cost you one loyal customer, and based off these reviews I'm seeing, I ain't the only one.
- RHRM HOct 24, 20251.0I was in tonight and watched an employee aggressively verbally attack another customer over a cookie. The customer thought a cookie was included in the combo but instead of just informing him the employee aggressively approached him and told him “ give me my cookie back bro” it was very uncomfortable and I thought he was going to get physical with the customer who was surprised and and really just misunderstood the combo. It felt very unnecessary, uncomfortable and a bit scary. I felt very bad for the young couple who were verbally attacked. It looked like they had planned to eat there until the altercation as was I, however we all left instead. I don’t think I’ll be back if I have to worry about violence over a cookie.
- ABAndrew BrownOct 24, 20251.0I ordered a combo, didn’t realize the cookie was an up charge because I wasn’t told. I grabbed one while waiting for the food and the cashier came back up to me aggressively demanding for it back. I tried to explain I didn’t know, but he just said “yeah” and walked off. Just a simple misunderstanding turned into a very uncomfortable environment by the worker.
- MWMicheal WalkerOct 19, 20253.0Make sure you tell them no onions at the register. Empty store and employee (young lady) gave me hard time about no onions.