Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9540 S. Mason Montgomery Rd in Mason is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
584 reviews
5 stars
348
4 stars
128
3 stars
46
2 stars
31
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious, fresh, and well-prepared, although some noted inconsistencies in cooking and temperature.
Service Experience
While many reviews highlighted friendly and engaging staff, there were several complaints about rude or unprofessional behavior from management and some employees.
Cleanliness
The restaurant was generally reported as clean and well-maintained, contributing positively to the dining experience.
Pricing Concerns
Several customers expressed that the prices were high for the quality of food received, with some feeling that the value did not justify the cost.
Order Accuracy
There were multiple instances of incorrect orders or missing items, leading to frustration among customers.
- WWwillku9000Nov 14, 20255.0This is a pretty good five guys. In a town where a lot of fast food closes early, it was good finding this place open relatively late at night.
- GTGnanendra Prasad ThalapaneniOct 23, 20255.0Veggie burger for a vegetarian!
- BKBrad KelleyOct 20, 20251.0Was in here everyday for awhile. Sometimes twice a day. I am a Type 2 diabetic. I have to eat at certain times. Why would ANY business update their computer systems in the middle of a business day, thus not allowing them to do any business? Didn't get to eat my cheeseburger from here that I planned for. Won't make that mistake with this business again.
- ACAxel CamposOct 6, 20255.0Best burger and fries I have had in a while, not a fast food level burger! Will be back!
- KBKatie BanningSep 29, 20255.0Amber took our order on Saturday. Give that girl a raise or a bonus or something. She was AMAZING! She made it fun to order food. I have never in my life enjoyed ordering dinner that much. She was fun and funny and quick and jokes appropriately with us. If we lived there, we’d be there every week! The gentleman that gave us our food was great too but I didn’t catch his name. Way to go!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 9540 S. Mason Montgomery Rd accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Mason, OH?
Five Guys in Mason is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering system.
Can I customize my burger or milkshake at Five Guys in Mason?
Absolutely! There are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys in Mason wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, and restroom facilities.
Does Five Guys Mason offer in-store pickup and curbside pickup?
Yes, in-store and curbside pickups are available at this location.
Which popular restaurants are located near Five Guys on S. Mason Montgomery Rd?
Nearby popular restaurants include Dickey's Barbecue Pit, Chipotle Mexican Grill, and BIBIBOP Asian Grill, offering a variety of dining options for visitors.
Are there other fast food or casual dining options near Five Guys in Mason?
Yes, nearby options include Noodles & Company for Asian fusion and pasta dishes, as well as China City Buffet and Metro Bagels for diverse food choices.
What shopping centers or services are close to Five Guys that customers might want to visit?
Governor's Pointe shopping center is nearby, as well as services like Staples office equipment and Eyemart Express eyewear, perfect for combining errands with a meal.