Brand Certified
Dunkin'
3.8(195 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5305 Kings Mills Rd, Mason, OH
45040, United States
Certified by Dunkin' • Mar 01, 2026
(513) 246-2038
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mason, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
195 reviews
5 stars
112
4 stars
23
3 stars
8
2 stars
5
1 star
47
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, particularly with drinks and food items.
Customer Service
Feedback on customer service was mixed; while some staff were praised for their friendliness, others were criticized for rudeness and poor service.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
Staff Performance
There were comments about the need for better training and supervision of staff, with some employees being described as inexperienced or chaotic.
Overall Experience
Despite the negative feedback, some customers expressed satisfaction with their experiences, particularly praising the speed of service and quality of food.
- NSNoah Sexton4 days ago2.0Took 10 minutes to get a begal after ordering, my begal was barely toasted, and the amount of cream cheese was a joke. These places are getting worse and worse.
- VPVivek Patel4 days ago1.0I did a mobile order for an assorted set of 10 munchkins and they gave me 10 blueberry munchkins? I didn’t have time to go back and get my order corrected, but really? How hard is it to read assorted munchkins and not blueberry munchkins. Worst Dunkin I’ve been to. Save your time and money and go somewhere else.
- ANAbby NorrisFeb 12, 20265.0Thank you, Dunkin Kings Mills, for having our large school PTO order prepped and ready to go right on time for a special Valentine’s breakfast for the Kings Preschool staff! With smiles and enthusiasm to go with it! We appreciate you!
- NWNatasha WaggonerFeb 3, 20261.0We are from Indiana traveling for vacation and stopped at this location for breakfast. As a long time Dunkin customer, I can confidently say this was the WORST Dunkin Donuts I have been to. Maybe its our Hoosier Hospitality, but arent workers supposed to great you & thank you? Our order was taken then we were handed our bags w a "here you go" before the window shut. Customer service is more than just getting customers their order. Egg bites seemed like they had sat out, the outside being hard. inside was dry and crumbly, which is not how they usually are. We ordered 12 original munchkins & recieved 12 chocolate cake. My fiance got the donuts corrected but the workers were not happy about correcting THEIR mistake. If you are staying at Great Wolf, save ur time and use the one in the resort. its better service and quality. Avoid this location.
- RSRich SmitJan 29, 20261.0Can't even make a latte right.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Mason, OH?
Dunkin' in Mason, OH is open Monday to Saturday from 4:00 AM to 7:00 PM and Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
How can I order Dunkin' products ahead of time?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, or via their online order link.
What special holiday drinks are available at Dunkin' during the season?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What type of meals and products does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch including coffee, espresso, breakfast sandwiches, donuts, and tea with over 50 varieties of donuts and premium beverages.
Does Dunkin' in Mason, OH have a drive-thru?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering.
What are some nearby coffee shops to Dunkin' in Mason, OH?
Nearby coffee shops include Starbucks and United Dairy Farmers, both great options if Dunkin' is busy or if you want to explore other coffee selections after your visit.
What automotive services are near Dunkin' in Mason, OH?
Nearby automotive services include Jiffy Lube for oil changes and tire repairs, Tidal Wave Auto Spa for car washes and detailing, and Oil Express Mason for automotive repair and towing.
Are there any dining options near Dunkin' besides coffee shops?
Yes, nearby dining options include Dairy Queen Grill & Chill for fast food and ice cream, Beerhead Bar and Eatery for American cuisine and drinks, and Pazzo Pazzo for Italian food.
How can I find Dunkin' easily if I'm traveling via Interstate 71?
Dunkin' is located at 5305 Kings Mills Rd, approximately half a mile west of Interstate 71, making it easily accessible for travelers along this corridor.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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