Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
331 reviews
5 stars
178
4 stars
54
3 stars
33
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness and helpfulness was generally positive, with many customers noting exceptional service experiences.
Food Quality
While many reviews praised the pizza and other menu items, there were several complaints about cold food, incorrect orders, and inconsistent quality.
Delivery Issues
Numerous customers reported problems with late deliveries and issues with third-party delivery services, leading to dissatisfaction.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
Ambiance and Cleanliness
The atmosphere was described as welcoming, but some customers noted cleanliness issues and a disorganized environment.
- DNDyann NewJan 1, 20261.0Second time we ordered from this Donatos and the 2nd time the delivery was late, mixed text messages are sent and when it finally arrives the cheese is hard and the pizza is cold.
- AJAshley jDec 9, 20255.0AMAZING
- ZAZena AstelleOct 6, 20255.0Been going there for years, even provided me a safe place to get work done on my laptop while my home internet was shut down last year! Above and beyond friendliness. Amazing food for a good price, frequent coupons keep bringing me back.
- STSam ThomasSep 26, 20255.0Manager is very friendly and the food was exactly like you'd expect from Donatos, delicious!
- UKuday kiranSep 13, 20251.0Never give u r or
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust, offering a family-owned pizza experience since 1963.
Where is Donatos Pizza located?
Donatos Pizza is located at 4200 Aero Drive Suite G, Mason, OH 45040, USA.
What are the opening hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to midnight. It is closed on November 27, 2025.
What services does Donatos Pizza offer?
Donatos Pizza offers in-store pickup, delivery, and same-day delivery services, with options for dine-in as well.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
What types of food can I order at Donatos Pizza?
Donatos Pizza offers Thin Crust Pizza, Pepperoni Pizza, Oven Baked Subs, appetizers, and desserts.
Does Donatos Pizza have a mobile app for ordering?
Yes, Donatos Pizza has mobile apps available on both iOS and Android platforms for easy ordering.
Can I order online for pickup or delivery at Donatos Pizza?
Yes, you can order online for pickup or delivery via their website or mobile apps.
What nearby fitness centers can I visit before or after enjoying a meal at Donatos Pizza?
Nearby fitness centers include Snap Fitness and 9Round Fitness, where you can work out before or after your meal at Donatos Pizza.
Are there places to relax or get pampered near Donatos Pizza?
Yes, Pink Rosé Nail and Spa nearby offers nail salon and spa services for relaxation before or after dining at Donatos Pizza.
Where can I get coffee or donuts close to Donatos Pizza?
Daylight Donuts is a nearby bakery and coffee shop where you can enjoy coffee and donuts near Donatos Pizza.