Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Kings Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
1,354 reviews
5 stars
584
4 stars
256
3 stars
131
2 stars
110
1 star
273
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including filthy tables and food preparation areas.
Customer Service
Service quality was inconsistent, with some customers reporting rude staff and a lack of attention to orders.
Food Quality
Many customers experienced issues with food freshness, portion sizes, and missing ingredients.
Management Issues
Frequent complaints about poor management practices, including running out of food items and inadequate staffing.
DD
deneensw
Feb 3, 2026
1.0
3rd strike - done with this location. Every time I've come to this location, I feel like an inconvenience. Today was 2nd time I've asked for fresh rice. I was pleasantly accommodated the 1st time (they would have had to scrape the sides to make my order and rice was clearly dried out). The ONLY time in past 6 months, on average twice a week, that the service didn't rub me wrong. Today, after waiting too long for someone to even come to the counter, I asked if any fresh rice would be available soon. The container was about 3/4 empty, again dried out appearance, and I was getting 3 bowls. 'Nah, that's all we got.' 2 1/2 hrs before closing. I thanked her, left and drove to the next closest location. Her facetious, 'you a nice evening' wasn't missed. Ironically, my family member unnecessarily told me to pay attention to the food from their own experience. I basically assume that workers who appear comfortable with their unprofessional behavior aren't concerned with reprimand or repercussions, but I'm making you aware of my experiences nonetheless.
IF
Ileanna Fitzpatrick
Jan 11, 2026
5.0
I have came to this location numerous of times and every time they are welcoming and kind and tonight the lady who rung me out was so sweet and kind and I normally don’t even write review but everything always good I’ve never had a problem with them.
BR
Becky Rawlings
Jan 8, 2026
5.0
We eat at Chipotle on the road between pittsburgh and Indiana frequently. Our last experience at another Chipotle the restaurant was not clean, had no ice and the food was not as fresh. We appreciate your clean tables, friendly service, fresh chips and tasty food. Thanks !!
DM
Donovan Michel
Jan 6, 2026
5.0
I stopped at this Chipotle location for lunch. Great bowl. Great experience! Would definitely come to this location again. Music was good. Enjoyed my meal.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Kings Island offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill Kings Island location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Kings Island offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order Chipotle online for the Kings Island location?
You can order online through their official ordering website at https://order.chipotle.com/ or via their app available at https://apps.apple.com/us/app/chipotle/id327228455.
Does Chipotle Kings Island accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle Mexican Grill at Kings Island LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers and supports inclusivity.
What nearby attractions could I visit before or after dining at Chipotle Kings Island?
You can visit King's Island amusement park nearby, which offers entertainment and fun activities for visitors.
Are there other dining options near Chipotle Kings Island in Mason, OH?
Yes, nearby dining options include Dairy Queen (ice cream shop), Jimmy John's (sandwich shop), Tokyo Grill & Sushi Buffet (Japanese restaurant), Taco Bell, Ruby Tuesday, McDonald's, Wendy's, El Mezcal, Viva Tequila, Wings and Rings, and Dunkin'.
Are there convenient services near Chipotle like ATMs or gas stations?
Yes, nearby services include Bitstop Bitcoin ATM, Coinhub Bitcoin ATM, LibertyX Bitcoin ATM, Speedway gas station and convenience store, Shell gas station with car wash, and Blue Rhino Propane Exchange.
Where can I contact Chipotle Kings Island if I have inquiries or catering needs?
You can reach them by phone at +1 513-336-9830 or email at oh.1610.kingsisland@chipotle.com for inquiries and catering.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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