Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.6
(1354 reviews)

About

Mexican Restaurant
Chipotle Kings Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2364 Kings Center Ct, Mason, OH
45040, United States

Hours

Reviews

3.6
1,354 reviews
5 stars
584
4 stars
256
3 stars
131
2 stars
110
1 star
273

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including filthy tables and food preparation areas.

Customer Service

Service quality was inconsistent, with some customers reporting rude staff and a lack of attention to orders.

Food Quality

Many customers experienced issues with food freshness, portion sizes, and missing ingredients.

Management Issues

Frequent complaints about poor management practices, including running out of food items and inadequate staffing.
  • DD
    deneensw
    Feb 3, 2026
    1.0
    3rd strike - done with this location. Every time I've come to this location, I feel like an inconvenience. Today was 2nd time I've asked for fresh rice. I was pleasantly accommodated the 1st time (they would have had to scrape the sides to make my order and rice was clearly dried out). The ONLY time in past 6 months, on average twice a week, that the service didn't rub me wrong. Today, after waiting too long for someone to even come to the counter, I asked if any fresh rice would be available soon. The container was about 3/4 empty, again dried out appearance, and I was getting 3 bowls. 'Nah, that's all we got.' 2 1/2 hrs before closing. I thanked her, left and drove to the next closest location. Her facetious, 'you a nice evening' wasn't missed. Ironically, my family member unnecessarily told me to pay attention to the food from their own experience. I basically assume that workers who appear comfortable with their unprofessional behavior aren't concerned with reprimand or repercussions, but I'm making you aware of my experiences nonetheless.
  • IF
    Ileanna Fitzpatrick
    Jan 11, 2026
    5.0
    I have came to this location numerous of times and every time they are welcoming and kind and tonight the lady who rung me out was so sweet and kind and I normally don’t even write review but everything always good I’ve never had a problem with them.
  • BR
    Becky Rawlings
    Jan 8, 2026
    5.0
    We eat at Chipotle on the road between pittsburgh and Indiana frequently. Our last experience at another Chipotle the restaurant was not clean, had no ice and the food was not as fresh. We appreciate your clean tables, friendly service, fresh chips and tasty food. Thanks !!
  • DM
    Donovan Michel
    Jan 6, 2026
    5.0
    I stopped at this Chipotle location for lunch. Great bowl. Great experience! Would definitely come to this location again. Music was good. Enjoyed my meal.
  • JE
    Jon Ebright
    Dec 25, 2025
    4.0
    Fine.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Kings Island offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill Kings Island location?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: