Chipotle Mexican Grill

3.6
1352 reviews
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Business Details

2364 Kings Center Ct, Mason, OH
45040, United States
(513) 336-9830
https://locations.chipotle.com/oh/mason/2364-kings-center-ct?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1610
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About

Mexican Restaurant
Chipotle Kings Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2364 Kings Center Ct, Mason, OH
45040, United States

Hours

Reviews

3.6
1,352 reviews
5 stars
581
4 stars
256
3 stars
131
2 stars
110
1 star
274

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's dirty conditions, including filthy tables and food areas.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing ingredients and wrong items.

Customer Service

Feedback indicated inconsistent customer service, with some staff being friendly while others displayed poor attitudes.

Food Quality

Several reviews mentioned unsatisfactory food quality, including stale chips, poorly prepared meals, and lack of fresh ingredients.

Management Issues

Customers expressed concerns about poor management, including being out of key ingredients and inadequate staffing.
  • IF
    Ileanna Fitzpatrick
    2 days ago
    5.0
    I have came to this location numerous of times and every time they are welcoming and kind and tonight the lady who rung me out was so sweet and kind and I normally don’t even write review but everything always good I’ve never had a problem with them.
  • BR
    Becky Rawlings
    5 days ago
    5.0
    We eat at Chipotle on the road between pittsburgh and Indiana frequently. Our last experience at another Chipotle the restaurant was not clean, had no ice and the food was not as fresh. We appreciate your clean tables, friendly service, fresh chips and tasty food. Thanks !!
  • DM
    Donovan Michel
    Jan 6, 2026
    5.0
    I stopped at this Chipotle location for lunch. Great bowl. Great experience! Would definitely come to this location again. Music was good. Enjoyed my meal.
  • JE
    Jon Ebright
    Dec 25, 2025
    4.0
    Fine.
  • OA
    Owen Anderson
    Nov 26, 2025
    1.0
    They were out of black beans and a bunch of other stuff. Just poorly managed. Line took half an hour. Completely unreasonable.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Kings Island offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill Kings Island location?

The restaurant is open daily from 10:45 AM to 11:00 PM.