Business Details
About
Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
2,463 reviews
5 stars
1,669
4 stars
441
3 stars
183
2 stars
76
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, with specific mentions of staff like Amiah, Kevin, and Joseph.
Food Quality
While some reviews highlighted delicious meals and generous portions, others reported issues with food quality, including cold dishes and unsatisfactory flavors.
Customer Experience
Overall dining experiences were often described as enjoyable, with several customers celebrating special occasions and expressing satisfaction with the atmosphere.
Inconsistency
There were notable inconsistencies in service and food quality, with some customers experiencing delays and errors in their orders.
Management Response
Positive feedback included mentions of management addressing issues and ensuring customer satisfaction, though some felt their concerns were not adequately handled.
- SSsomeNov 16, 20251.0Food was okay but had to flag down other servers because our server Josef barely checked on us. Extremely disappointing experience, he didnt even check in on us until it was time to pay the bill.
- NSNathan SatterlyNov 14, 20255.0Excellent food and service I had an amazing meal the Italian salad was Simply Delicious probably the best I've ever had following with a steak and some Alfredo which was Juicy and Delicious will definitely be back again
- JGJosef GikhmanNov 7, 20255.0One of the single best dining experiences as of late. Me and my husband came in for our first time it was tremendous! The service was efficient and the food was delectable! Highly recommend.
- AGAustin GroverNov 7, 20255.0Maddie was an amazing server! She was on top of it all with instant refills. Everything came out in a timely manner, the food was delicious and hot!
- DDdanielOct 27, 20251.0My husband and i went in last weekend and had Josef as our server. It was more than 5 minutes before we were greeted, and once he got our orders in he did not come back to see us until it was time to present the bill. It was other staff delivering our food and drinks and making sure we were okay. Food wasnt that good, not worth the price. I will not be coming back, not for the food nor for the staff. Horrible experience for mine and my husbands anniversary dinner.
Frequently Asked Questions About Carrabba's Italian Grill
What are the operating hours of Carrabba's Italian Grill in Mason, OH?
Carrabba's Italian Grill is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
When is happy hour at Carrabba's Italian Grill?
Happy hour is daily from 4:00 PM to 6:00 PM.
Does Carrabba's Italian Grill offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Carrabba's Italian Grill located?
It is located at 5152 Merten Drive, Mason, OH 45040, USA.
Does Carrabba's Italian Grill have options for gluten-free, vegetarian, and children?
Yes, Carrabba's offers gluten-free and vegetarian options and has a children's menu available.
Can I find parking and wheelchair-accessible facilities at Carrabba's Italian Grill?
Yes, the restaurant has wheelchair-accessible entrance, parking, seating, and restrooms.
Where can I view the menu or order food online from Carrabba's Italian Grill?
You can view the menu and order online at https://www.carrabbas.com/order/menu/deerfield-township.
What nearby restaurants can I visit before or after dining at Carrabba's Italian Grill?
Nearby dining options include Nothing Bundt Cakes, Dickey's Barbecue Pit, Chipotle Mexican Grill, BIBIBOP Asian Grill, and Noodles & Company, among others.
Are there nearby amenities or shopping centers close to Carrabba's Italian Grill for additional activities?
Yes, Governor's Pointe shopping center is nearby, offering a variety of shops and services for your convenience.
What other points of interest are close to Carrabba's Italian Grill that might help with planning my visit?
Nearby places include Eyemart Express for eyewear needs, UPS Alliance Shipping Partner for shipping services, and Deerfield Crossing gym if you're looking for fitness activities.