Carrabba's Italian Grill

4.4
2510 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
5152 Merten Drive, Mason, OH
45040, United States

Hours

Reviews

4.4
2,510 reviews
5 stars
1,714
4 stars
442
3 stars
183
2 stars
76
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various servers, particularly highlighting Amiah, Gabby, and Joseph for their exceptional service.

Food Quality

While many reviews complimented the food as delicious and well-prepared, there were also complaints about certain dishes being overpriced or not meeting expectations.

Mixed Experiences

Some customers reported inconsistent experiences, with a few mentioning poor service or food quality during their visits, contrasting with the generally positive feedback.

Atmosphere

The restaurant's environment was frequently described as welcoming and pleasant, contributing positively to the dining experience.
  • NS
    Nicole Studebaker
    3 days ago
    5.0
    Amazing dinner experience!!! We drove an hour and will return again soon as the food and service was a 10! Kristen, the manager is a sweetheart. Ryan, our waiter, was wonderful and so polite. From the moment we entered to the moment we left, the service was top notch!!
  • PS
    Peggy Sherman
    5 days ago
    5.0
    We love Carraba's!! Great food, we got curbside and the service was great. Did a survey and immediately had a response. We will be back!
  • ML
    Manuel J. Lanker
    6 days ago
    5.0
    We love this restaurant - terrific food and service. Tonight our server was Joseph. He was personable, efficient and very attentive. This restaurant also has a great loyalty program!
  • CL
    Cole L
    Dec 14, 2025
    1.0
    My boyfriend and I came to have dinner here. We order drinks. Had a dead bug in one and the other was something else. We then got our food and it came out wrong. We got a side we ate a little of. We decided to leave instead of waiting longer for what we ordered. Still got charged for drinks and side. Should have been taken off! Would not recommend. Manager didn’t do anything. For a high end expensive restaurant this is just unprofessional. McDonald’s does better than this…
  • ST
    Sydney Tope
    Dec 12, 2025
    5.0
    I went to this restaurant about a week ago, and our server, Josef, was excellent. He was friendly, attentive, and had everything running so smoothly that I started wondering if he secretly manages the entire place. Overall, great service and a relaxed experience. Josef definitely made the visit better.

Frequently Asked Questions About Carrabba's Italian Grill

What are the operating hours of Carrabba's Italian Grill in Mason, OH?

Carrabba's Italian Grill is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:00 PM.

When is happy hour at Carrabba's Italian Grill?

Happy hour is daily from 4:00 PM to 6:00 PM.