Many customers praised the pizza for its great taste, crispy crust, and generous toppings, while some reported inconsistencies in quality and undercooked items.
Service Experience
Feedback on service was mixed; while many highlighted friendly and accommodating staff, others reported slow service and issues with order accuracy.
Atmosphere
The restaurant is noted for its casual and family-friendly environment, with unique decor like trains running on the ceiling, contributing to a pleasant dining experience.
Value for Money
Several reviews mentioned that the prices are reasonable for the quality of food, although some customers felt that certain items were overpriced.
AJ
Alli J
3 days ago
5.0
The pizza is delicious (really good cheese pull and crunchy pepperonis), the vibes are immaculate, the service is so friendly and fast, and the movies on the TV are hilarious.
SM
Shannon Meibers
Jan 4, 2026
5.0
They have the best vegan cheese pizza in the tri-state area. Their sauce is delicious and a little spicy, and the crust is always a nice crispy crust. It's always our go to for pizza! The decor is cite with nice big windows and a train that runs around the top of the dining room. They also have a Big Dog's inside of Grainworks Brewery in West Chester.
MR
Mike Robbins
Jan 3, 2026
5.0
Im not super familiar with Mason but whenever I come here from now on im stopping at Big Dogs for a steak hogie. Haven't even tried the pizza yet but I can tell you the bread they use for the hoagie is fantastically thin and crispy. The patty, cheese and mushroom sauce with pickles were on point but the bread sets it apart from others and good size sandwich too. Really filling and delicious! Worth the 10 bucks!
JP
John Public
Dec 10, 2025
1.0
Horrible, pizza came cold delivered to the wrong address. Then wouldn't give me a refund. Steer clear of this place couldn't really tell you how the pizza was it came ice cold
AM
Alycia Mcclurg
Dec 9, 2025
5.0
I needed a quick bite as I ran from one place to another today. I decided to stop in. I was greeted by the owner who said he was normally closed on Tuesdays, but he happened to be there doing work. I told him I was looking to get something quick. Instead of sending me away, he took ten minutes to make a small pie for me. Besides the pizza being good, he doesn't claim to be NY style (yes, I'm a Long Island pizza snob). His sign reads that his pizza is Mason style. Perfect!
What are the regular opening hours of Big Dog's Pizza?
Big Dog's Pizza is generally open from 3:30 PM to 9:00 PM Monday through Wednesday. On Thursdays and Fridays, it also opens from around 11:30 AM to 1:30 PM in addition to the evening hours. On weekends, it is open from 11:30 AM to 9:00 PM.
Does Big Dog's Pizza offer delivery and in-store pickup services?
Yes, Big Dog's Pizza offers both delivery and in-store pickup services for customer convenience.
What are the delivery hours for Big Dog's Pizza?
Delivery hours are from 3:45 PM to 9:00 PM Monday through Wednesday. On Thursdays and Fridays, delivery is available from late morning to early afternoon and again in the late afternoon through evening. Saturdays and Sundays the delivery service is available from 11:45 AM to 9:00 PM.
What hours is takeout available at Big Dog's Pizza?
Takeout hours match the delivery hours, available from mid-afternoon to 9:00 PM on weekdays, with additional midday hours on Thursdays and Fridays, and from 11:45 AM to 9:00 PM on weekends.
Where is Big Dog's Pizza located?
Big Dog's Pizza is located at 322 Reading Rd, Mason, OH 45040, United States.
How can I browse the menu or place an order online for Big Dog's Pizza?
You can view the menu and place orders online at https://bigdogspizza.com/menu.
What is the price range at Big Dog's Pizza?
Big Dog's Pizza has a price range level of TWO, indicating moderate pricing.
Is there a coffee shop nearby Big Dog's Pizza where I can get a drink before or after my meal?
Yes, Kidd Coffee and Wine Bar is a nearby coffee shop where you can enjoy a drink before or after visiting Big Dog's Pizza.
Are there other pizza restaurants close to Big Dog's Pizza?
Yes, Domino's Pizza and Aponte's Pizzeria & Family Restaurant are nearby pizza and Italian restaurants you might consider visiting.
Can I visit other shops or services in the vicinity after dining at Big Dog's Pizza?
Certainly, nearby places include Heritage Awards & Engraving for gifts, Trinity Salon and Spa for beauty services, and The Pilates Club if you're interested in fitness activities.