Location.com logo
Brand Certified

Arby's

3.8
(532 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

5561 S State Rte 741, Mason, OH
45040, United States
(513) 229-0913
http://www.arbys.com/locations/us/oh/mason/5561-s-state-rte-741/store-7268
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5561 S State Rte 741, Mason, OH
45040, United States

Hours

Reviews

3.8
532 reviews
5 stars
220
4 stars
136
3 stars
77
2 stars
37
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unresponsive employees.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and overall poor quality, although some customers praised the freshness and taste of certain items.

Cleanliness

Several reviews highlighted issues with cleanliness, including sticky floors and dirty dining areas, which negatively impacted the dining experience.

Speed of Service

Many customers expressed frustration with slow service, particularly in the drive-thru, with long wait times reported frequently.
  • KW
    Kyle williams
    Feb 6, 2026
    2.0
    It's the worst level of fast food
  • KG
    Kim Gaffin
    Feb 5, 2026
    5.0
    Great service and great food.
  • JH
    Julie Hedger
    Feb 1, 2026
    5.0
    Love this Arby's 😀
  • AM
    Advanced Mechanics
    Jan 18, 2026
    5.0
    Turkey bacon sandwich was amazing!
  • BV
    Brandon Voakes
    Jan 10, 2026
    1.0
    I asked to add pickles and not onlt did they not add pickles they didn't put tomatoes on it either and that comes with the sandwich I ordered and the fries tasted like they just came out of the freezer
Read more reviews on Google

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others