Brand Certified
Wendy's
3.9(1084 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
15701 Us Highway 36, Marysville, OH
43040, United States
Certified by Wendy's • Mar 01, 2026
(937) 644-2929
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/oh/marysville/15701-us-highway-36
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
1,084 reviews
5 stars
441
4 stars
311
3 stars
167
2 stars
66
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported problems with service, including rude staff, incorrect orders, and long wait times.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or not meeting expectations.
AI Ordering Concerns
The introduction of AI ordering has led to significant dissatisfaction, with many customers experiencing incorrect orders and preferring human interaction.
Positive Experiences
Despite the issues, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at certain times.
- JSJohn Shultz3 days ago3.0Fish sandwich was dark brown and cold. French fries were cold and brown. Maybe the oil needs changed. I requested to speak with a live employee, when my attempt using there AI generated ordering system didn't recognize my request for a double fish, no bun. The employees was very short, as if I disrupted her.
- NNNorvin NezFeb 17, 20262.0They need to learn how to train their employees more better
- TSTodd SemlerJan 13, 20262.0I stop in this particular, wendy's on a regular basis. Their service was more than adequate before. They added AI ordering at the drive through. My order is often wrong now and I will not go back, as I do not want to be a guinea pig on an untested system that made a good store bad!
- LBLesley BJan 7, 20265.0AI order taking went smoothly and the girls at the window were friendly and loved my dog as well 😊
- ARAndrea RDec 24, 20253.0The food is good for the price point and type of restaurant that it is. The service is the issue. The new AI only option of ordering is not worth the hassle. It's getting orders wrong, causing more time correcting them at the window than it would to have a human taking the order. The employees also agree. After talking to a couple of them and asking their options, they too dislike this new implementation. They not only have to correct the mistakes but hearing customers angry rants all day, isn't exactly what they signed up for. I'm also hearing that they are losing customers because they don't want to deal with this and have chosen just to drove away.
Frequently Asked Questions About Wendy's
What are the drive-thru hours at Wendy's on US Highway 36 in Marysville, OH?
The drive-thru is open Monday to Friday from 6:00 AM to 12:00 AM, and on Saturday and Sunday from 6:30 AM to 12:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Marysville serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I get food delivery from Wendy's in Marysville, OH?
Yes, delivery is available where offered. You can check delivery availability by using the Wendy's app or ordering online at order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's on US Highway 36?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can contact Wendy's Customer Care team via their Contact page or call (937) 644-2929 for the Marysville location. Phone number is +1 937-644-2929.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition info can be found at order.wendys.com or the Wendy's mobile app after selecting the Marysville location. Nutrition details update with order customization.
Is there a Wendy's app for ordering?
Yes, you can order using the Wendy's app available at https://apps.apple.com/us/app/wendys/id540518599 or through quick order links.
What nearby restaurants are close to this Wendy's location?
Nearby restaurants include Huey Magoo's Chicken Tenders, Frisch's Big Boy, Jet's Pizza, Subway, Lucasey's Italian Bistro, and Papa John's Pizza. These options provide variety if you're deciding where to eat in Marysville.
Are there transit options near Wendy's on US Highway 36?
Yes, Greyhound Bus station is nearby, which travelers can use to reach or depart from Marysville and conveniently visit Wendy's during their trip.
What other services can I find near Wendy's at US Highway 36 in Marysville?
Nearby, you will find amenities such as Anytime Fitness gym, Goodwill thrift store, ALDI supermarket, and Comfort Inn hotel, making it convenient to combine errands, fitness, or overnight stays with your Wendy's visit.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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