Wendy's

3.9
1069 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15701 Us Highway 36, Marysville, OH
43040, United States

Hours

Reviews

3.9
1,069 reviews
5 stars
434
4 stars
309
3 stars
165
2 stars
64
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and inattentiveness.

Food Quality

Food quality is inconsistent; many customers received cold or incorrect orders, while others enjoyed fresh and hot meals.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Generally positive remarks about cleanliness, though some noted issues with food presentation and hygiene.

Speed of Service

Service speed varies; some customers experienced long wait times, while others reported quick and efficient service.
  • MA
    Matthew Anderson
    Nov 2, 2025
    5.0
    Great sandwiches!
  • DD
    Dianna Dunkle
    Oct 26, 2025
    5.0
    This is one of the best Wendy's around for customer service.
  • LS
    Lokito Smith
    Sep 8, 2025
    1.0
    Horrible experience, bunch of young kids working there just playing around, took forever to put the order together and when I finally got my food, the burger was cold and very messy, the fries were old and cold and they forgot the sauce for the nuggets and napkins, definitely don't go there at night.
  • CB
    Caleb Belew
    Sep 7, 2025
    1.0
    AI ordering is absurdly bad. Never get a correct order, and NEVER have had it read or displayed back properly. Was overcharged by nearly $10 for this last (AND FINAL) order. Will not be going back.
  • SM
    Scott Miller
    Sep 3, 2025
    1.0
    Not paying attention

Frequently Asked Questions About Wendy's

Is Us Rt 36 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.