Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported problems with service, including rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with several reviews mentioning cold or improperly prepared items.
Positive Experiences
Despite the issues, some customers praised specific staff members for their friendliness and good service.
Cleanliness
Several reviews noted that the restaurant maintained a clean environment.
Ordering System
The new AI ordering system received significant criticism for causing errors and frustration among customers.
LB
Lesley B
5 days ago
5.0
AI order taking went smoothly and the girls at the window were friendly and loved my dog as well 😊
JC
J. Celestin
Dec 28, 2025
1.0
I’m not buying a damn thing if I have to place my order through the drive-through to an AI voice
AR
Andrea R
Dec 24, 2025
3.0
The food is good for the price point and type of restaurant that it is. The service is the issue. The new AI only option of ordering is not worth the hassle. It's getting orders wrong, causing more time correcting them at the window than it would to have a human taking the order. The employees also agree. After talking to a couple of them and asking their options, they too dislike this new implementation. They not only have to correct the mistakes but hearing customers angry rants all day, isn't exactly what they signed up for. I'm also hearing that they are losing customers because they don't want to deal with this and have chosen just to drove away.
TC
Tyson Colley
Dec 21, 2025
5.0
Best Wendy's in Ohio. Consistent quality. Fries seasoned. Staff is polite. I wish the Wendy's in Bellefontaine could be as clean as this location.
SW
steveo Williams
Dec 19, 2025
1.0
Everything was horrible about this wendys experience, staff was extremely rude when they acknowledged anyone and forced customers to use the kiosk . Food was terrible burger and fries tasted cold and old same as sandwich
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on US Highway 36 in Marysville, OH?
The drive-thru is open Monday to Friday from 6:00 AM to 12:00 AM, and on Saturday and Sunday from 6:30 AM to 12:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Marysville serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I get food delivery from Wendy's in Marysville, OH?
Yes, delivery is available where offered. You can check delivery availability by using the Wendy's app or ordering online at order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's on US Highway 36?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can contact Wendy's Customer Care team via their Contact page or call (937) 644-2929 for the Marysville location. Phone number is +1 937-644-2929.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition info can be found at order.wendys.com or the Wendy's mobile app after selecting the Marysville location. Nutrition details update with order customization.
Is there a Wendy's app for ordering?
Yes, you can order using the Wendy's app available at https://apps.apple.com/us/app/wendys/id540518599 or through quick order links.
What nearby restaurants are close to this Wendy's location?
Nearby restaurants include Huey Magoo's Chicken Tenders, Frisch's Big Boy, Jet's Pizza, Subway, Lucasey's Italian Bistro, and Papa John's Pizza. These options provide variety if you're deciding where to eat in Marysville.
Are there transit options near Wendy's on US Highway 36?
Yes, Greyhound Bus station is nearby, which travelers can use to reach or depart from Marysville and conveniently visit Wendy's during their trip.
What other services can I find near Wendy's at US Highway 36 in Marysville?
Nearby, you will find amenities such as Anytime Fitness gym, Goodwill thrift store, ALDI supermarket, and Comfort Inn hotel, making it convenient to combine errands, fitness, or overnight stays with your Wendy's visit.