McDonald's

2.8
174 reviews
Get DirectionsCallWebsite

Business Details

1305 W 5th St, Marysville, OH
43040, United States
(937) 642-7846
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1305 W 5th St, Marysville, OH
43040, United States

Hours

Reviews

2.8
174 reviews
5 stars
45
4 stars
29
3 stars
19
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often having to wait 15-30 minutes for their orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues like cold items and poorly prepared meals.
  • MJ
    Maleen Javé
    6 days ago
    1.0
    This location has excessive wait times and constantly mixes up orders. The last few times I’ve been to this location, I’ve been asked to pull forward. Each time I’ve been asked “What did you order?” and have almost been handed the incorrect food.
  • AW
    Angie Mac Whirter
    Nov 17, 2025
    1.0
    Went in to order food and use the restroom. It's a BRAND new McDonalds but the men's room was completely out of order and only 1 out of 3 toilets was working in the ladies room...Oh yeah, and that has ZERO toilet paper. (Luckily I carry a kleenex)! We waited at the counter to get waited on and no one came so we left. Whoever manages this store gets an F. If you're the owner you need to pay attention to the other horrible reviews I just saw before I posted mine.
  • EH
    Eve Hawley
    Nov 13, 2025
    1.0
    They take a long time AND consistently get your order wrong
  • C2
    Corrupted fox 1010 2.0
    Nov 3, 2025
    1.0
    Only take that.I seem to have a problem with this.They keep forgetting the straw from my local frat Bay.The service is terrible today when me anfriends try to order before going in they served other cars before us.We were in the right drive through not the left and almost every single time we go.They always say pull up or they take too long to make the food.It's called fast food.I'm starting to question the McDonald's.By kroger's sometimes it's good though sometimes it's bad I don't know
  • IM
    Ivan Michetti
    Oct 28, 2025
    1.0
    Tuesday October 28 I came with my kid and I made my order at 6:49pm and I and got it 45 MINUTES Later!!!! Yes!! I am NOT kidding and you know what I was missing the Nuggets for my kid!! These people working here are INEPT!!! Terrible!!!!!!!!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Marysville, OH?

McDonald's in Marysville, OH is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and 24 hours on Friday and Saturday.

When is the drive-through open at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.