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McDonald's

3.5
(1331 reviews)

Business Details

17781 State Route 31, Marysville, OH
43040, United States
(937) 642-1692
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17781 State Route 31, Marysville, OH
43040, United States

Hours

Reviews

3.5
1,331 reviews
5 stars
448
4 stars
308
3 stars
247
2 stars
110
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold, old, or improperly prepared food, including hard or soggy items.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, with complaints about dirty tables and unpleasant odors.

Inconsistent Experience

Feedback indicated a mix of positive and negative experiences, with some praising friendly staff and good service, while others reported significant problems.
  • JR
    J R
    Feb 21, 2026
    1.0
    Don't order here bc you will get some workers nasty black hair in your food!!! This place is disgusting!!!! 👎🤮🤬
  • EP
    Eriona Playhouse
    Feb 10, 2026
    1.0
    Literally can’t get their job right, horrible morning staff !
  • TT
    TruthTeller
    Jan 29, 2026
    1.0
    Don't come here unless you want to be told that you ordered wrong even though the app glitched multiple times while ordering, staff is very argumentative and rude. Never go to this one there's 2 others in Marysville with better service!
  • WB
    William Bogardus
    Jan 17, 2026
    1.0
    I frequent this location as it's both by my work and home. It's smells like poop walking in a lot of the time. If I have an issue and stand at counter employee's will look me in the eyes and then go to the back, they ignore customers. My order is consistently messed up, cold, double heated up or made sloppily. If you get the Biscuit and gravy platter check it because they will take one Biscuit, split it in half and put gravy on it. So you get the single one for the price of the platter. Low quality food, incompetence and laziness run this location.
  • RJ
    Robert Jackson
    Jan 13, 2026
    1.0
    Went thru drive thru, got home buns were so hard had to tear them off ,come on ,just cuz go thru drive thru doesn't mean we want crappy food ,especially since the prices r ridiculous!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Marysville, OH?

McDonald's in Marysville, OH operates daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until 11:00 PM to 1:00 AM.

Does this McDonald's location offer delivery service?

Yes, McDonald's provides delivery service daily starting from 5:00 AM until midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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