Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold or incorrect food, with frequent complaints about stale items and poor preparation.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and trash on the floors.
Mixed Experiences
While some customers praised quick service and friendly staff, many others expressed frustration with consistent issues, indicating a lack of reliability.
Drive-Thru Efficiency
Some reviews mentioned quick drive-thru service, but this was inconsistent, with others reporting long waits and order inaccuracies.
AR
AWESOME rob
Oct 24, 2025
1.0
This review is only based only on one visit. I tried doing this through the app but it wouldn't let me because I couldnt find the store number and kept making me rewrite the whole thing everytime I would try to find the store number. I ordered food through the app and the 2 cheeseburgers and the big Mac were cold to the touch and went right in the trash. The nuggets and fries were good. This review was only based on one visit.
AV
Anthony V
Oct 7, 2025
1.0
Food was not good disappointed breakfast was cold not good
SS
Steve Shaffer
Oct 4, 2025
2.0
1 employee went outside to talk to some friends while customers were waiting for their food at the drive thru window and they messed up several customers orders. They made my granddaughters sandwich wrong twice!!
KS
Kristina Sossa
Sep 6, 2025
1.0
So slow!! I’m so glad I didn’t order food, so many people asking where their food was and if it was even on the order screen. They need better operations.
HI
Hannah Inskeep
Sep 5, 2025
1.0
Ordered a quarter pounder, just cheese and ketchup. Got everything on it. Buns are completely stale and apparently not every employee can do a refund on an unavailable item and tells me i have to ask another employee to do it and then just walks away from me before i can say anything. Unprofessional and just an awful experience
What are the operating hours of McDonald's in Marysville, OH?
McDonald's in Marysville, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 1080 Charles Ln offers drive-thru service with hours matching the restaurant's times.
What delivery options are available for this McDonald's?
McDonald's in Marysville offers delivery services daily from 5:00 AM to midnight, including curbside pickup and delivery via their online platform and app.
Can I order food from McDonald's Marysville using a mobile app?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store for convenient mobile ordering and rewards.
What payment methods does McDonald's in Marysville accept?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is free WiFi available at this McDonald's location?
Yes, McDonald's at 1080 Charles Ln provides WiFi services to customers.
What type of food and dining categories does this McDonald's fall under?
This McDonald's is categorized as a fast food restaurant, burger joint, breakfast restaurant, coffee shop, and includes ice cream and frozen dessert options.
What nearby coffee shops can I visit near McDonald's at 1080 Charles Ln?
Nearby coffee shops include Starbucks and Tim Hortons, which are great options to visit before or after your meal at McDonald's.
Are there other fast food restaurants near McDonald's in Marysville?
Yes, nearby fast food restaurants include Burger King, Arby's, and Chipotle Mexican Grill, offering a variety of dining choices in the area.
What other services and shops are located near McDonald's at 1080 Charles Ln?
Nearby you can find services such as Sleep Outfitters for furniture, Kay Jewelers, Verizon Business Services, and various automotive services like Advance Auto Parts and Griffin Automotive Solutions.