Dairy Queen Grill & Chill

4.0
506 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
816 Columbus Ave, Marysville, OH
43040-1722, United States

Hours

Reviews

4.0
506 reviews
5 stars
255
4 stars
125
3 stars
58
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendly and fast service, although some noted slow order times and issues with staff attitude.

Ice Cream Quality

The ice cream received positive feedback for being delicious, but there were complaints about inconsistent quality and presentation.

Food Menu Limitations

Many customers expressed disappointment with the limited food menu and poor quality of certain food items, particularly the chicken sandwiches.

Drive-Thru Experience

The drive-thru was often busy with long lines, and some customers were frustrated by the lack of inside dining options.

Store Condition

The new building was well-received, but there were mentions of cleanliness issues and a need for better management.
  • KM
    Karla Martinez
    Oct 18, 2025
    4.0
    Good service, good ice cream
  • KT
    Kathy Taylor
    Oct 14, 2025
    4.0
    New building is real nice. The staff was friendly, but a bit slow with our order. They are more expensive in Marysville than Bellefontaine. ?? I wondered why.
  • TM
    Tori Moore
    Sep 25, 2025
    5.0
    Just went through around 9:25pm. The guy and girl at the window made my night!! Super kind people who made me feel very special in just the few moments of interaction! The girl recommended the Carmel toffee cookie and it was so yummy! Will definitely come back to the location for the people and atmosphere!
  • TR
    Tamara Lynn Robbins
    Sep 16, 2025
    5.0
    Fast friendly service and delicious ice cream cones!
  • BS
    Blake Sunagel
    Aug 22, 2025
    3.0
    Constructive Criticism: My last time in was for an online order. I was surprised that there were no lids on the blizzards when I was given my order. I asked for lids but the ice cream was over the top of the brim and the lids that were presented to me were flat and could not be used. I subsequently ended up with melted ice cream all over my center console. Synopsis: No lids = Bad :( Extra ice cream = Good! :) Flat lids = Bad if Ice cream overflowing :( Solution 1: Don't overflow the cup and flat lids will suffice. Solution 2 (Recommended solution): Continue to give that tiny extra little bit of ice cream but provide the tall lids because at the end of the day we all know "I scream, you scream, we all scream for ice cream!" Extra ice cream + Tall lids = 5 Stars That is all.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and desserts does Dairy Queen Grill & Chill in Marysville offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and offers ice cream cakes via DQCakes.com.

What are the operating hours for Dairy Queen Grill & Chill in Marysville?

The location is open daily from 10:00 AM to 9:30 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays. It is closed on Thanksgiving and Christmas Day.