Customers generally praised the friendly and fast service, although some noted slow order times and issues with staff attitude.
Ice Cream Quality
The ice cream received positive feedback for being delicious, but there were complaints about inconsistent quality and presentation.
Food Menu Limitations
Many customers expressed disappointment with the limited food menu and poor quality of certain food items, particularly the chicken sandwiches.
Drive-Thru Experience
The drive-thru was often busy with long lines, and some customers were frustrated by the lack of inside dining options.
Store Condition
The new building was well-received, but there were mentions of cleanliness issues and a need for better management.
KM
Karla Martinez
Oct 18, 2025
4.0
Good service, good ice cream
KT
Kathy Taylor
Oct 14, 2025
4.0
New building is real nice. The staff was friendly, but a bit slow with our order. They are more expensive in Marysville than Bellefontaine. ?? I wondered why.
TM
Tori Moore
Sep 25, 2025
5.0
Just went through around 9:25pm. The guy and girl at the window made my night!! Super kind people who made me feel very special in just the few moments of interaction! The girl recommended the Carmel toffee cookie and it was so yummy! Will definitely come back to the location for the people and atmosphere!
TR
Tamara Lynn Robbins
Sep 16, 2025
5.0
Fast friendly service and delicious ice cream cones!
BS
Blake Sunagel
Aug 22, 2025
3.0
Constructive Criticism:
My last time in was for an online order. I was surprised that there were no lids on the blizzards when I was given my order. I asked for lids but the ice cream was over the top of the brim and the lids that were presented to me were flat and could not be used. I subsequently ended up with melted ice cream all over my center console.
Synopsis:
No lids = Bad :(
Extra ice cream = Good! :)
Flat lids = Bad if Ice cream overflowing :(
Solution 1: Don't overflow the cup and flat lids will suffice.
Solution 2 (Recommended solution): Continue to give that tiny extra little bit of ice cream but provide the tall lids because at the end of the day we all know "I scream, you scream, we all scream for ice cream!"
Extra ice cream + Tall lids = 5 Stars
That is all.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and desserts does Dairy Queen Grill & Chill in Marysville offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and offers ice cream cakes via DQCakes.com.
What are the operating hours for Dairy Queen Grill & Chill in Marysville?
The location is open daily from 10:00 AM to 9:30 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays. It is closed on Thanksgiving and Christmas Day.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the Marysville location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this Dairy Queen location welcomes families and is good for kids, providing a family-friendly environment.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website or use the Dairy Queen mobile app for exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located in Marysville?
It is located at 816 Columbus Ave, Marysville, OH 43040-1722, USA.
What nearby places should I check out before or after visiting Dairy Queen Grill & Chill in Marysville?
You can visit nearby eateries like Taco Bell, Domino's Pizza, or Eda's Italian Ice for different dining options. For convenience, several gas stations and stores like Marathon, Cumberland Farms, and Rite Aid are close by.
Are there any pet service providers near Dairy Queen Grill & Chill in Marysville?
Yes, if you're visiting Dairy Queen with your pet or need pet services, Michelle's Small Paws and The Captivating Canine Spa are nearby for grooming and pet care.
Is there a nearby location where I can do laundry while visiting Dairy Queen Grill & Chill?
Yes, 5 Points Laundry is close by, so you can conveniently handle laundry while enjoying a meal or dessert at Dairy Queen.
How can nearby transportation or facilities help me find Dairy Queen Grill & Chill in Marysville?
Nearby convenience stores and gas stations like Sheetz, Certified Oil, and United Dairy Farmers can serve as landmarks when navigating to Dairy Queen Grill & Chill at 816 Columbus Ave.