Customers frequently praised the friendly and fast service, although some noted inconsistencies in order accuracy and speed during busy times.
Food Quality
While many enjoyed the ice cream and treats, there were numerous complaints about the quality of food items, particularly the chicken sandwiches and hot dogs.
Drive-Thru Experience
The drive-thru was often noted as slow and congested, with some customers expressing frustration over the lack of inside dining options.
Location Issues
Several reviews mentioned the limited menu and lack of certain items typically found at other Dairy Queen locations, leading to disappointment.
SG
Shauna Goode
Jan 2, 2026
5.0
Just left the store with a smile and such great service. Miss the “Brothers” but love the new Manager, Kelly! Thank you so much!
BC
brian cunningham
Dec 9, 2025
5.0
This place is awesome! Always great service, always great food!
SM
Spa Party Mobile
Nov 26, 2025
5.0
They deserve 1000 stars! I just bought two delicious hamburgers 15 minutes before closing time because I was coming home from work. Despite that, the staff was so friendly, serving me with smiles. My food was so hot and delicious! They have an excellent team. Congratulations!
KH
K H
Nov 26, 2025
2.0
I’ve been a few times and twice out of the 2 times my order was wrong this time I didn’t receive some of my food.
KT
Kathy Taylor
Oct 14, 2025
4.0
New building is real nice. The staff was friendly, but a bit slow with our order. They are more expensive in Marysville than Bellefontaine. ?? I wondered why.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and desserts does Dairy Queen Grill & Chill in Marysville offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and offers ice cream cakes via DQCakes.com.
What are the operating hours for Dairy Queen Grill & Chill in Marysville?
The location is open daily from 10:00 AM to 9:30 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays. It is closed on Thanksgiving and Christmas Day.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the Marysville location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this Dairy Queen location welcomes families and is good for kids, providing a family-friendly environment.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website or use the Dairy Queen mobile app for exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located in Marysville?
It is located at 816 Columbus Ave, Marysville, OH 43040-1722, USA.
What nearby places should I check out before or after visiting Dairy Queen Grill & Chill in Marysville?
You can visit nearby eateries like Taco Bell, Domino's Pizza, or Eda's Italian Ice for different dining options. For convenience, several gas stations and stores like Marathon, Cumberland Farms, and Rite Aid are close by.
Are there any pet service providers near Dairy Queen Grill & Chill in Marysville?
Yes, if you're visiting Dairy Queen with your pet or need pet services, Michelle's Small Paws and The Captivating Canine Spa are nearby for grooming and pet care.
Is there a nearby location where I can do laundry while visiting Dairy Queen Grill & Chill?
Yes, 5 Points Laundry is close by, so you can conveniently handle laundry while enjoying a meal or dessert at Dairy Queen.
How can nearby transportation or facilities help me find Dairy Queen Grill & Chill in Marysville?
Nearby convenience stores and gas stations like Sheetz, Certified Oil, and United Dairy Farmers can serve as landmarks when navigating to Dairy Queen Grill & Chill at 816 Columbus Ave.