Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
517 reviews
5 stars
260
4 stars
127
3 stars
59
2 stars
26
1 star
45
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Service Quality
While some reviews praised friendly and fast service, others noted slow service and staff disinterest.
Food Quality
Several customers expressed disappointment with the food quality, particularly the chicken sandwiches and hot dogs.
Ice Cream Praise
The ice cream and treats received consistent positive feedback, with many customers enjoying their desserts.
Facility Issues
Customers mentioned issues with the drive-thru only service and the cleanliness of the location.
BB
Bryan
5 days ago
1.0
I put an order in using door dash. I received a sealed bag with the appropriate receipt taped to it but the entirely wrong contents in which I did not order, and paid $30 only to have it be incorrect. Called dairy Queen and they blamed door dash, although door dash doesn’t pack the bag with the incorrect contents in a sealed bag. Got the runaround from DoorDash since whoever I spoke with at DQ had zero intentions on resolving the issue. This isn’t about getting a refund, this is about receiving the actual food I paid for. A little bit of attention to detail would have made this issue vanish before it even started. Nice new building, didn’t cover up the same shit that’s always been there.
PR
Paul Richmond
5 days ago
1.0
I ordered a chili dog with mustard, onions and chili. Waited over 20 min for it, and when I got it, it had cheese on it. The chili dog and my fries were cold.
My wife took it back up to the counter, and the wait goes on.
JV
Jamie Vanover
Feb 19, 2026
5.0
Love the 7 dollar box
CL
Christopher Long
Feb 17, 2026
3.0
I ordered two HEATH Caramel Brownie Cups and a six piece honey barbecue and a large fry. The ice cream was amazing! But They only gave a four piece chicken with a price of a six piece...still good quality just didn't get everything I ordered.
AJ
Andy James
Feb 13, 2026
1.0
So I wasn’t going to post anything here, but I decided to on the reason there is no quality anymore and no repercussions to the facility you give your hard earned money to. I purchased a large Rural New York cheese cake blizzard. This was almost $8.00 if I remember right. The first half of it was good, the second half was all vanilla ice cream, no mix at all. I am not sure why this happens all the time with food places . The employee is there to do a job and do it right. It is ice cream and it is for the costumer . It’s an easy job and you should do it right. If you don’t like your job, go someplace else. I blame this on management by not paying attention to their employees. I know this happens all the time and everyone just says all well , I have to go back and complain and deal with the fake I care speech. This is our food, and it should be right, and it should be done with quality and care. This would have never happened with the Cooper Boys. They cared about their customer and the quality. Now it’s just how fast you can get them out of the line and store. For $8.00 I can buy a gallon of ice cream and have what I paid for. Sorry to say, I will not be coming back to this store. If more people would actually care about what they are getting and not turning a blind eye and dealing with what is given to them, we would have great establishments in Marysville. No quality no care no business! This message is for all fast food establishments in Marysville. I hope you actually read this and really care about what I say. You lost one person, you could lose hundreds if you don’t fix and pay attention to their employees
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and desserts does Dairy Queen Grill & Chill in Marysville offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and offers ice cream cakes via DQCakes.com.
What are the operating hours for Dairy Queen Grill & Chill in Marysville?
The location is open daily from 10:00 AM to 9:30 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays. It is closed on Thanksgiving and Christmas Day.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the Marysville location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, this Dairy Queen location welcomes families and is good for kids, providing a family-friendly environment.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website or use the Dairy Queen mobile app for exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located in Marysville?
It is located at 816 Columbus Ave, Marysville, OH 43040-1722, USA.
What nearby places should I check out before or after visiting Dairy Queen Grill & Chill in Marysville?
You can visit nearby eateries like Taco Bell, Domino's Pizza, or Eda's Italian Ice for different dining options. For convenience, several gas stations and stores like Marathon, Cumberland Farms, and Rite Aid are close by.
Are there any pet service providers near Dairy Queen Grill & Chill in Marysville?
Yes, if you're visiting Dairy Queen with your pet or need pet services, Michelle's Small Paws and The Captivating Canine Spa are nearby for grooming and pet care.
Is there a nearby location where I can do laundry while visiting Dairy Queen Grill & Chill?
Yes, 5 Points Laundry is close by, so you can conveniently handle laundry while enjoying a meal or dessert at Dairy Queen.
How can nearby transportation or facilities help me find Dairy Queen Grill & Chill in Marysville?
Nearby convenience stores and gas stations like Sheetz, Certified Oil, and United Dairy Farmers can serve as landmarks when navigating to Dairy Queen Grill & Chill at 816 Columbus Ave.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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