Brand Certified
Wendy's
3.7(859 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
402 Aetna Street, Martins Ferry, OH
43935, United States
Certified by Wendy's • Feb 22, 2026
(740) 633-1976
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/oh/martins-ferry/402-aetna-street
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Martins Ferry, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Martins Ferry, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.7
859 reviews
5 stars
346
4 stars
218
3 stars
124
2 stars
66
1 star
105
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers praising freshness while others complained about cold or poorly prepared items.
Service Experience
Customer service experiences varied widely; some praised friendly staff and effective management, while others noted rude interactions and lack of professionalism.
Cleanliness
Several reviews highlighted cleanliness issues in the restaurant, including dirty floors and unsanitary food handling practices.
Speed of Service
While some customers appreciated quick service, others experienced long wait times and delays in receiving their orders.
- JSJosh StegmaierJan 11, 20261.0Placed an order through an app. The restaurant couldn't make half the order, but decided they didn't need to tell me that until after the order was picked up. When I cancelled the order (because half of it was missing, so I didn't want it at all), they still charged me $31 out of a $39 order.
- JBJoshua BaerDec 30, 20254.0A standard Wendy's. Revolving staff, consistent food, and probably the most busy fast food place aside for McShits down the street.
- DBDevyn BellamyDec 18, 20252.0Literally the worst Wendy's experience I've had from a food perspective. Cold everything. Stale everything. Just nasty.
- CDCathy DavisDec 2, 20251.0got chilli, very bad, all broth, large chilli, maybe 6 or 8 beans, and only 2 or 3 small pieces of meat and seasonings. glad i ask for xtra crackers to go with my broth...............
- KKkevinNov 29, 20251.0I ordered two Dave’s Singles and three Biggie Bags. What I received was the two singles and only one of the Biggie Bag burgers, along with the sides for all three Biggie Bags. When I told the employee I was missing two burgers, she responded rudely and said, “OK, just give me all your food back then.” I tried to explain that it didn’t make sense to remake the entire order when the only thing missing was the two burgers I already paid for. Instead of listening, she slammed the sliding window and went to get the manager. The employee clearly lacked emotional intelligence and basic communication skills, which made the situation more frustrating than it needed to be. When the manager came to the window, she handled the situation well and professionally. She listened, understood the issue, and resolved it quickly without any unnecessary attitude or confusion. I appreciated her approach. Overall, the manager’s professionalism stood out, but the initial interaction with the employee m who lacked emotional intelligence made the experience unnecessarily stressful.
Frequently Asked Questions About Wendy's
Is Martins Ferry Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the daily operating hours for the Wendy's in Martins Ferry, OH?
Wendy's in Martins Ferry is open daily from 6:30 AM to 1:00 AM, including the drive-through service.
Does the Martins Ferry Wendy's location offer breakfast options?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for Wendy's in Martins Ferry?
Yes, you can order online via order.wendys.com or through the Wendy's app available on the Apple App Store.
What payment methods are accepted at Wendy's in Martins Ferry?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Is there a drive-through available at Wendy's Martins Ferry, and what are its hours?
Yes, a drive-through is available and operates daily from 6:30 AM to 1:00 AM.
How can customers provide feedback or contact the Martins Ferry Wendy's location?
Customers can provide feedback via live chat or phone (888-624-8140), fill out a customer satisfaction survey, or call the location directly at (740) 633-1976.
Are there nearby places where I can run errands before or after visiting Wendy's at 402 Aetna Street?
Yes, nearby locations include the UPS Access Point for shipping needs, CVS Pharmacy for health and personal care items, and Dollar General for various discount goods.
If I'm visiting Wendy's, where can I find convenient ATM services nearby?
Convenient ATM options near Wendy's include The Exchange Network, Coinstar, Unified Bank ATM, and LibertyX Bitcoin ATM.
Are there other food or dining options close to Wendy's in Martins Ferry?
Nearby dining options include Japanese cuisine at Tokyo Hibachi, sandwich shop at Arby's, and American dining at Bob Evans.
What types of meals does Wendy's Martins Ferry serve?
Wendy's serves breakfast, lunch, and dinner daily at this location.
Brand Certified Facts from Wendy's
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Certified February 22, 2026Yext Knowledge Graph
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