Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,620 reviews
5 stars
484
4 stars
339
3 stars
322
2 stars
157
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with incorrect orders, slow service, and rude staff, leading to a generally negative perception of service.
Food Quality
While some customers enjoyed the food, many noted that items were often cold, undercooked, or not fresh, with specific complaints about fries and other menu items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a poor dining experience.
Staff Attitude
There were numerous complaints about staff being unprofessional, rude, and unhelpful, which negatively impacted customer satisfaction.
Management Issues
Customers expressed concerns about poor management and lack of training for staff, leading to repeated mistakes and a chaotic environment.
- PSPatti Stillion2 days ago1.0My daughter just went there since they are open 24 hours now and they told her they have no food ! After they made her sit out there for 15 min and kept looking at her but still.ignored her if anyone knows corporate number please share
- KWKatharine Wallace3 days ago1.0I had placed a mobile order for curbside n it told me to go to the drive through instead. I normally don't go to McDonald's because its disappointing. But my daughter wanted it. The young blonde hair girl with pink n green in her hair was acting like a smart ass to me and when I left I could here her screaming about me. This is truly unprofessional and for the pay they get they should be more professional
- RARufus AntleyNov 11, 20251.0I came here for the Veterans Day meal deal and had my ID ready, but one of the workers raised their voice at me about it. I wasn’t being disrespectful and just wanted to verify the deal, but the situation felt unnecessarily aggressive. I hope management reminds staff to treat customers—especially veterans—with courtesy and respect.
- HLHeather LynnNov 11, 20254.0Friendly service. Need outdoor trash cans but very convenient location.
- DBDanielle BaileyOct 18, 20255.0I’m not gonna say McDonald’s is the greatest restaurant on the planet because it’s obviously fast food but what I expect when I go to a McDonald’s is horrendous service usually the order is wrong or they took the order wrong or I can’t hear them at the window or takes forever and it’s just horrendous altogether But this was the fastest McDonald’s I’ve ever been to the guy at the window was funny. The food was actually good food and even when I expect my food to be maybe right from McDonald’s I don’t expect it to be good so I was very happily surprised by this McDonald’s specifically
Frequently Asked Questions About McDonald's
What are McDonald's Martins Ferry's regular dining hours?
McDonald's Martins Ferry is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
When is the drive-through at this McDonald's open?
The drive-through operates from 4:30 AM to 1:00 AM Monday through Thursday and Sunday, and is open 24 hours on Friday and Saturday.
Can I get delivery service from McDonald's Martins Ferry?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM or later on select days.
Does McDonald's Martins Ferry offer curbside pickup?
Yes, curbside pickup is available as a service option at this location.
What payment methods are accepted at McDonald's Martins Ferry?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app I can use to order from this location?
Yes, you can use the McDonald's App available on iOS and Android to place orders and access mobile offers.
Does McDonald's Martins Ferry have a drive-through?
Yes, this location features a drive-through service for customer convenience.
What nearby restaurants might I visit before or after McDonald's Martins Ferry?
Nearby dining options include TOKYO Hibachi Restaurant, Belmont Brewerks pub, New Hongkong Chinese restaurant, and Subway sandwich shop.
Are there any local places near McDonald's Martins Ferry for entertainment or events?
Nearby entertainment and professional services include Advanced Entertainment event planning, The Dance Factory of Martins Ferry dance school, and several photography studios like Jagged edge images and Carissa Tuckers Photography.
What nearby shops or services are close to McDonald's Martins Ferry?
Close by are Tropical Rays Tanning salon, Martins Ferry Beauty Shop hair salon, Malco Scrubs and Embroidery fabric store, Sugar Mama's Sweet Shop, and several churches such as St Mary's Catholic Church and Grace Church.