Wendy's

Reviews

• AM

  Andrea Marshall

  3 days ago
  1.0
  I had a very disappointing experience at Wendy’s. After placing an online order, we were told at the drive-thru that the restaurant never received it. We showed confirmation on the phone with the correct location selected, yet staff showed little concern and offered no effort to troubleshoot or help resolve the situation. Later, I called and asked to speak with management. I was told a male employee had already given the order to someone else and that no other complaints had been reported. Unfortunately, the response felt dismissive rather than customer-focused. There was no accountability, apology, or attempt to make things right. After working a 12-hour shift, basic customer service and problem-solving would have gone a long way. Instead, the interaction came across as indifferent and unprofessional. I would caution others using online ordering at this location to double-check their bags before leaving the window. Sadly, this experience has caused me to lose trust in this establishment, and I will be taking my business elsewhere.
• DK

  David Kearbey

  Apr 30, 2026
  5.0
  Was out and about last night had the munchies and behold I come across an area with four choices and Wendy's immediately caught my attention
• CJ

  Chad Jarrett

  Apr 14, 2026
  5.0
  Best Wendy’s in Marion. Never a wait, always fresh, wonderful employees
• BX

  Bluefalcon xxMP

  Mar 7, 2026
  2.0
  Always check your order before you leave. I guess it’s my own fault. I have to do their job as well….. does it look like my combo is missing something? A sandwich maybe? Not to mention the drink looks like it’s Either not filled up the entire way or then drank, and the fries same. Some of us hard workers wanna get the entire meal we paid for?! I put two stars because 20% of the time my orders are fine.
• VH

  Virginia Hesser

  Feb 27, 2026
  5.0
  Where can I start, came in so very busy everyone working so good together, So nice to see, Kaylee took our order, So very nice and did so well on the recommendation, Got the larger frosty, very quickly they completed my order, dinning room was clean and quiet, Now the best part....THE FOOD, Well, the bake potatoe,, hot and so fresh I ate it all at 1st, YUMMY 😋, couldn't keep my hands off that new mint frosty and the chicken wrap🤤 delicious. We sat and enjoyed every bite and every minute, Thank you Wendy's, I hope the next time we get lost we can find our way back to this Wendy's because it is by far the best one I've been to in years and their one around the corner from us, that's how good it was, thank you and keep up the great work

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