Wendy's

4.1
1149 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1165 Mount Vernon, Marion, OH
43302, United States

Hours

Reviews

4.1
1,149 reviews
5 stars
571
4 stars
304
3 stars
143
2 stars
50
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including old grease leading to food poisoning and poorly prepared items.

Service Issues

Multiple reviews highlighted poor service, including rude staff and incorrect orders, leading to customer dissatisfaction.

Drive-Thru Efficiency

Many customers praised the drive-thru for being quick and efficient, with accurate orders.

Staff Friendliness

While some reviews noted friendly staff, there were also complaints about unprofessional behavior from certain employees.

Cleanliness and Atmosphere

The restaurant was generally described as clean, but some customers found the new layout noisy and unappealing.
  • HC
    Heather Conley
    Jan 5, 2026
    5.0
    Wendy's is a go-to to when we are in a hurry.
  • MM
    Momo
    Jan 5, 2026
    5.0
    Christina that cashier..she is awesome.. his above and beyond her duty.
  • JM
    Jessica M
    Dec 14, 2025
    3.0
    I do not know what is going on with this restaurant. I always went to this side of town because the food service is better than across town last three times i have been in over the month it has just got bad. Today my classic single was so soaked in ketchup the bottom bun dissolved and the burger was so hard and dry. The rest was just slapped in there. I took a couple bites everything just fell out in a sloppy mess of mayo and ketchup and just threw it away. Really disappointed. This franchise I know holds a much higher standard.
  • NC
    Naomi Chevalier
    Dec 5, 2025
    4.0
    Good enough for a quick bite after shopping. Better than cooking sometimes.
  • NB
    Naomi Baker
    Nov 15, 2025
    1.0
    The Wendy's manager on Mount Vernon named Heather!! Needs to be fired!!! I made an order in lobby. As I was waiting for my food, I literally heard her call an Autistic girl named Emma a retared MFer when she walked away and came trough recently and heard her cuss out an employee for at least 3 minutes. I asked, the sweet young girl Emma when she was leaving to go into her car with tears in her eyes , who she was yelling at. Bc I'm the only person there. She said it was her , she's talking to an employee, who is autistic!! Then I heard her cuss out two teenage looking boys recently..I just started having an autistic kid working for me... I was absolutely appalled.. She is completely unprofessional needs to be fired

Frequently Asked Questions About Wendy's

Is Mount Vernon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Marion, OH?

The drive-thru is open daily from 6:00 AM to 2:00 AM.