Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Several customers reported issues with food quality, including old grease leading to food poisoning and poorly prepared items.
Service Issues
Multiple reviews highlighted poor service, including rude staff and incorrect orders, leading to customer dissatisfaction.
Drive-Thru Efficiency
Many customers praised the drive-thru for being quick and efficient, with accurate orders.
Staff Friendliness
While some reviews noted friendly staff, there were also complaints about unprofessional behavior from certain employees.
Cleanliness and Atmosphere
The restaurant was generally described as clean, but some customers found the new layout noisy and unappealing.
HC
Heather Conley
Jan 5, 2026
5.0
Wendy's is a go-to to when we are in a hurry.
MM
Momo
Jan 5, 2026
5.0
Christina that cashier..she is awesome.. his above and beyond her duty.
JM
Jessica M
Dec 14, 2025
3.0
I do not know what is going on with this restaurant. I always went to this side of town because the food service is better than across town last three times i have been in over the month it has just got bad. Today my classic single was so soaked in ketchup the bottom bun dissolved and the burger was so hard and dry. The rest was just slapped in there. I took a couple bites everything just fell out in a sloppy mess of mayo and ketchup and just threw it away. Really disappointed. This franchise I know holds a much higher standard.
NC
Naomi Chevalier
Dec 5, 2025
4.0
Good enough for a quick bite after shopping. Better than cooking sometimes.
NB
Naomi Baker
Nov 15, 2025
1.0
The Wendy's manager on Mount Vernon named Heather!! Needs to be fired!!! I made an order in lobby. As I was waiting for my food, I literally heard her call an Autistic girl named Emma a retared MFer when she walked away and came trough recently and heard her cuss out an employee for at least 3 minutes. I asked, the sweet young girl Emma when she was leaving to go into her car with tears in her eyes , who she was yelling at. Bc I'm the only person there. She said it was her , she's talking to an employee, who is autistic!!
Then I heard her cuss out two teenage looking boys recently..I just started having an autistic kid working for me... I was absolutely appalled.. She is completely unprofessional needs to be fired
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Marion, OH?
The drive-thru is open daily from 6:00 AM to 2:00 AM.
Is breakfast served at the Wendy's located at 1165 Mount Vernon, Marion?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or use the Wendy's mobile app, available on the App Store.
What payment options are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location offer dine-in and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
How can I provide feedback or contact the Wendy's at 1165 Mount Vernon?
You can provide feedback via their Customer Care Live Chat, call 888-624-8140, fill out Wendy's Customer Satisfaction Survey online, or call the location directly at (740) 389-5657.
Are there other food options near Wendy's at this location?
Yes, nearby dining options include Donatos Pizza, Perkins American Food Co., Perkins Restaurant & Bakery, Del Taco, Dunkin', and Carlyle's Restaurant, providing a variety of cuisines.
What automotive services are close to Wendy's at 1165 Mount Vernon?
Near Wendy's you can find Jiffy Lube for oil changes, McDaniel Toyota for automotive services and parts, and Advance Auto Parts for vehicle supplies.
Are there places for beauty and spa services near this Wendy's?
Yes, nearby beauty and spa options include Ashleigh Everly Nails, Visible Changes salon and spa, Perfect Image Salon, and Fifth and Bloom Spa.
What is the address and contact number for Wendy's in Marion, OH?
Wendy's is located at 1165 Mount Vernon, Marion, OH 43302. You can reach them at +1 740-389-5657.