Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and drive-thru areas.
Equipment Problems
Multiple reviews highlighted broken equipment, such as ice cream machines and kiosks, contributing to service delays.
Inconsistent Experience
Some customers experienced good service and food quality, but these instances were overshadowed by negative feedback.
MW
Michael William
6 days ago
1.0
My partner just went to pick up a mobile order, and immediately was met with a woman shouting that she’s only doing nuggets, fries and drinks. So he pulled out of the drive thru, cancelled the order and placed a new one consisting only of those items. Going back through the drive thru, the woman shouted the same, and claimed she couldn’t see the order because her drive thru screen was off. My partner confirmed the address with this person, and showed her the order at the window. She shrugged and said there was nothing she could do. Now the app won’t let him cancel the order, because it was confirmed at the location. So now we are out money and food. :/
TT
Tammy
Jan 1, 2026
1.0
Order 2apple pies at McDonald's on 95... They were all burnt, over done, break your teeth hard. Went through the drive Thur ( inside was closed ) . Drive 4 mins home and everything was cold and put together in box upside-down. Big Mac was put together incorrectly and the fries were dead. Coke taste like sewer. Not to mention the 1/4 pounder was also upside-down in the box.
DD
dev
Dec 31, 2025
1.0
Somebody from corporate needs to come down on this place. For the past month or 2 the drive through signs have been shut off. It takes ages for somebody to take your order. I read in the community Facebook group they're swiping credit card info at the first window. The negativity and rudeness and lack of care from the majority of the employees is insane. A few weeks ago me and my wife placed an online pickup order. Parked for curbside pickup.... WE WAITED 45 MINUTES I pulled up to the microphone.. silent 20 minutes nothing from nobody finally somebody asked if they could help me and when I explained the situation they just said "okay" like they were clueless as to what to do and waited an additional 20 minutes to get my order through the drive thru after. Unexceptable for a place to be "fast food" let alone convenient... I'd fire the whole staff and start over.
WS
Wyatt Southward
Dec 28, 2025
1.0
Literally the worst mcdonalds I've ever had to deal with. Three months of zero coffe or working ice cream machines, store always has something new broken whether it is the menus on the drive through or their own displays inside. Gotta drive to the other side of town just to buy a coffee before work
KC
Kevin Caudill
Dec 24, 2025
1.0
Swore off this McDonald's years ago due to terrible food and service but anyway Christmas Eve 2025 hadn't ate anything all day went to this McDonald's at 8pm due to there wasn't much open. Waited in line for 20 min. Got a big Mac meal and a mcfish meal. Both meals were ice cold. How do I wait 20 min on food that is ice cold? I'm calling corporate. This has got to be the worst run McDonald's I've ever been to in my life.
What are the operating hours for McDonald's on Marion Mt Gilead Rd, Marion, OH?
McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 1600 Marion Mt Gilead Rd offers 24/7 drive-thru service.
Can I order McDonald's for delivery from this location?
Yes, delivery is available 24/7 through their delivery service.
What are my options for placing an order at this McDonald's?
You can order via the McDonald's App for iOS or Android, online delivery, or use curbside pickup service.
What payment methods are accepted at McDonald's on Marion Mt Gilead Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, this location provides WiFi, mobile ordering, and mobile offers.
Where can I check the full menu for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html
Which fast food restaurants are located near this McDonald's?
Nearby fast food options include Long John Silver's, A&W Restaurant, Charleys Cheesesteaks and Wings, White Castle, and Subway, offering a variety of fast casual and quick service dining choices.
What nearby services can I access near McDonald's on Marion Mt Gilead Rd?
Near McDonald's you can find automotive services like NTB National Tire and Battery, banking services at Fifth Third Bank and Chase Bank, and pet stores like Pet Zone and Petzone Pets.
What nearby places can I visit for coffee near this McDonald's?
Coffee lovers can visit nearby 7 Brew Coffee and Panera Bread for additional coffee and cafe options.