McDonald's

3.3
2114 reviews
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Business Details

1600 Marion Mt Gilead Rd, Marion, OH
43302, United States
(740) 389-2440
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1600 Marion Mt Gilead Rd, Marion, OH
43302, United States

Hours

Reviews

3.3
2,114 reviews
5 stars
596
4 stars
433
3 stars
450
2 stars
234
1 star
401

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Food Quality

The quality of food was inconsistent, with many complaints about cold items, incorrect orders, and poorly prepared meals.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, which raised concerns about overall hygiene.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, indicating a lack of attention to detail in order fulfillment.
  • RT
    Raymond Tran
    Nov 14, 2025
    4.0
    Nice atmosphere with the setting and decorations. Some things can be improved on like working kiosks and printing receipts.
  • TB
    Trina Ballinger
    Nov 12, 2025
    5.0
    Always very helpful, friendly and outgoing.
  • BB
    Barbie
    Nov 11, 2025
    2.0
    The girl had theeee worst attitude,took forever to get food,fries were rock hard and the app and kiosks were down. Getting the employees help was like cracking di vincis code. 😒 If you can avoid this one,i recommend you do. Upside was it was clean
  • MH
    Michael Hatfield
    Nov 4, 2025
    3.0
    Food was ok. Girl at the window gave me the food then handed me a large drink at which time I requested a drink carrier as I had ordered 2 large drinks. She barely pushed the second drink into the carrier and while looking back into the store handed the drink carrier out of the window. The drink in the carrier started to fall out of the carrier but I was able to grab the carrier from her and do a balancing act to not drop the drink out of the carrier!! All the time she's looking at and talking to another coworker and couldn't care less what was going on at the window!!!! The window quickly slammed shut and she was gone!! I then got the chance to do her work for her, albeit inside of a car with a steering wheel in my way!!!! Not a nice well lit flat surface!!!! Look nobody expects much when you go through the drive thru at McDonald's, but it would be nice if people at least paid attention a little more!!!!
  • TS
    Tim Poling Sr.
    Oct 30, 2025
    1.0
    I waited in the drive through for 30 plus mins with one car in front of me at the drive through but yet they didn't even bother helping or asking me to give them a few mins l. Know 3 other cars wen through
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Marion Mt Gilead Rd, Marion, OH?

McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1600 Marion Mt Gilead Rd offers 24/7 drive-thru service.