Chipotle Marion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported issues with incorrect orders, missing items, and small portion sizes.
Food Quality
There are frequent complaints about food freshness, undercooked rice, and overall food quality declining.
Service Issues
Customers noted poor customer service, including rude staff and slow service, particularly during peak hours.
Stock Availability
Many reviews highlighted that the location often runs out of key ingredients, affecting the dining experience.
Cleanliness
The dining area and bathrooms received negative feedback for being dirty and poorly maintained.
RK
Randall Kube
Nov 17, 2025
1.0
Out of Chips, Out of Corn, Out of Lettuce. 3 hrs before close on a Monday. Very frustrating
DB
Deven Bradley
Oct 30, 2025
1.0
This is the second time in a row they didn’t give me my Chimichurri. On top of that I was half way through eating my bowl and saw a hair and instantly lost my appetite.Two orders ago they didn’t give me my gauc and also didn’t give me half steak. They have messed my order up the past 4 times. This is them basically steeling from their customers time and time again. The food was not fresh at all. I use to really like eating here but this place is garbage now. Sad to see it go down hill. I would not recommend this chipotle to anyone.
KT
Kristl G Thomas
Oct 28, 2025
1.0
Girl didn't drain anything. The beans, the pick northe corn salsa. In other words I got a bowl of soup🤢
LL
Lin
Oct 26, 2025
5.0
We've always gotten great service here, and the food has always been fresh. The red chimichurri is so good.
MO
marion oh Marion OH
Oct 17, 2025
1.0
Chipotle has extremely went downhill. They are always out of product went in for dinner tonight and was told they are out of cheese and lettuce last week. They ran out of rice and was out of rice for approximately four days. Come on now chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Marion serve?
Chipotle Mexican Grill offers customizable Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads, prepared with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Marion, Ohio?
It is located at 135 Edgefield Blvd, Marion, OH 43302.
What are the operating hours of Chipotle Mexican Grill in Marion?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Marion offer delivery or pickup services?
Yes, it offers both in-store pickup and delivery services.
How can customers order food online from Chipotle in Marion?
Customers can order online via the Chipotle app or on the website at https://order.chipotle.com/
What sustainability or quality principles does Chipotle Mexican Grill follow?
Chipotle prioritizes using ingredients from farms that follow humane and sustainable practices, dishes made with real ingredients, and no artificial colors, flavors, or preservatives.
How can customers contact Chipotle Mexican Grill in Marion for inquiries?
You can call them at +1 740-389-3052 or email oh.1422.marion@chipotle.com.
Is Chipotle Mexican Grill in Marion LGBTQ-friendly?
Yes, Chipotle welcomes LGBTQ customers as noted in their attributes.
Are there other dining options near Chipotle in Marion?
Nearby dining options include Eat Greek (Greek restaurant), Pop'n&Roll'n (restaurant), Betty's Cupcakes (bakery), Lee Garden (Chinese/vegetarian restaurant), Hibachi Dash (Japanese restaurant), Panda Express (Chinese fast food), and Perkins (American restaurant).
Which services near Chipotle can assist customers with medical or urgent care needs?
Nearby medical services include MyEyeDr. (doctor/optometrist), Excel Urgent Care, Walk In Urgent Care (emergency room), and Heather Columber, DO.
What nearby businesses can customers visit for financial services before or after dining at Chipotle?
Customers can find OneMain Financial (check-cashing and loans), Eagle Loan Company, and Nationwide Insurance: Douce Agency nearby for financial services.