Chipotle Marion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues like undercooked rice, cold food, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff and slow service.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms.
Ingredient Availability
Frequent complaints about being out of key ingredients, affecting customer satisfaction.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
HM
Hippity McStribbs
6 days ago
2.0
One time place stunk bad of bleach and they were out of certain meat and no discount
HC
Heather Conley
Jan 5, 2026
5.0
Chipotle is healthy, has quick service and a pleasant atmoshper.
ER
Emily R
Jan 3, 2026
1.0
HORRIBLE experience with pick up and we will never come back. We arrived 15 minutes after scheduled pickup time and they marked it complete in the app but hadn’t started the order. They started it after we arrived in restaurant. I couldn’t mark it as “late” on the app because they lied and marked it as ready when it was not. We finally got our order 25 minutes after it was supposed to be ready.
MM
Matt B (MattyB)
Dec 29, 2025
3.0
I'll start off by saying the food is always great here but this place leaves much to be desired. The new high protein menu is a ripoff. I paid 4 bucks for the chicken one and it's literally just a small side cup of chicken, nothing like what it's advertised as which is really messed up. Also the customer service could be better like greeting people having a smile on your face. Also why be so skimpy with the vinaigrette. Half the time it's out but even when they do have it theres barely any in the cup. I would ask for more than one but they would probably try to charge me for it. Getting sides of stuff is frustrating because you can't do it in the app so I have to hold up the line. 7.0/10 not bad not great just needs some work
SS
sunnystar sunshinecats
Dec 18, 2025
1.0
I was eating my chipotle bowl and I ordered lettuce. As I was eating I found a Fly. I am completely disgusted, and disappointed because I spent some money on this.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Marion serve?
Chipotle Mexican Grill offers customizable Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads, prepared with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Marion, Ohio?
It is located at 135 Edgefield Blvd, Marion, OH 43302.
What are the operating hours of Chipotle Mexican Grill in Marion?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Marion offer delivery or pickup services?
Yes, it offers both in-store pickup and delivery services.
How can customers order food online from Chipotle in Marion?
Customers can order online via the Chipotle app or on the website at https://order.chipotle.com/
What sustainability or quality principles does Chipotle Mexican Grill follow?
Chipotle prioritizes using ingredients from farms that follow humane and sustainable practices, dishes made with real ingredients, and no artificial colors, flavors, or preservatives.
How can customers contact Chipotle Mexican Grill in Marion for inquiries?
You can call them at +1 740-389-3052 or email oh.1422.marion@chipotle.com.
Is Chipotle Mexican Grill in Marion LGBTQ-friendly?
Yes, Chipotle welcomes LGBTQ customers as noted in their attributes.
Are there other dining options near Chipotle in Marion?
Nearby dining options include Eat Greek (Greek restaurant), Pop'n&Roll'n (restaurant), Betty's Cupcakes (bakery), Lee Garden (Chinese/vegetarian restaurant), Hibachi Dash (Japanese restaurant), Panda Express (Chinese fast food), and Perkins (American restaurant).
Which services near Chipotle can assist customers with medical or urgent care needs?
Nearby medical services include MyEyeDr. (doctor/optometrist), Excel Urgent Care, Walk In Urgent Care (emergency room), and Heather Columber, DO.
What nearby businesses can customers visit for financial services before or after dining at Chipotle?
Customers can find OneMain Financial (check-cashing and loans), Eagle Loan Company, and Nationwide Insurance: Douce Agency nearby for financial services.