McDonald's

3.3
282 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
1101 Gilman Ave, Marietta, OH
45750, United States

Hours

Reviews

3.3
282 reviews
5 stars
95
4 stars
44
3 stars
47
2 stars
29
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to dissatisfaction.

Food Quality

Many reviews mentioned cold, poorly prepared food, with specific complaints about items being overcooked or not fresh.

Staff Behavior

There were mixed reviews about staff professionalism, with some customers noting unprofessional behavior and lack of courtesy.

Cleanliness

Several customers expressed concerns about the cleanliness of the establishment, including dirty dining areas and unsanitary conditions.

Management Issues

Multiple reviews highlighted problems with management, including poor handling of customer complaints and inadequate staffing during busy times.
  • GY
    Garrett Yonkins
    Oct 23, 2025
    1.0
    That doesn't exist anymore
  • SM
    Scott Martin
    Sep 14, 2025
    2.0
    Always get pulled forward and then when you do actually get your food it looks like it was thrown together by a 100mph pitching machine
  • EH
    Ericka Hatfield
    Sep 7, 2025
    1.0
    My biggest problem is with management particularly one named Katie McMasters who allowed my 16 year old ( who was an employee) to be threatened and almost assaulted by a woman in her 30s. Then told her to get her shit ( yes she literally cussed at my daughter) and start walking and get off the property right then. Wouldn't even allow her to wait for me to get there to pick her up. Not only that I've been informed they have rats and bugs. Would not recommend eating there or leaving your kids alone for even a second there. Other managers are good. One in particular. But that place is a serious joke!
  • JG
    John Graham
    Aug 31, 2025
    1.0
    Very unprofessional, employees were screaming at each other and huffing at the drive thru
  • CS
    CC's Cleaning Service
    Aug 26, 2025
    1.0
    Absolute worst McDonald's I've ever been to in my life. Food was cold and way under temp chicken nuggets were hard as a rock, overcharged for my meal. After going inside to ask for My food to be remade I decided that I would rather have a refund after seeing how disgusting the store is. I spoke to a general manager who was extremely insensitive and rude The health departments should uld really make a visit to this place

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Marietta, OH?

McDonald's in Marietta, OH operates daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does McDonald's in Marietta offer delivery services, and when are they available?

Yes, delivery is available every day from 5:00 AM to 11:00 PM, except Sunday delivery starts at 6:00 AM.