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Arby's

3.9
(2201 reviews)
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Business Details

488 State Route 61, Marengo, OH
43334, United States
(419) 253-9276
http://www.arbys.com/locations/us/oh/marengo/488-state-route-61/store-7418
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
488 State Route 61, Marengo, OH
43334, United States

Hours

Reviews

3.9
2,201 reviews
5 stars
962
4 stars
573
3 stars
324
2 stars
135
1 star
207

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and hot, but there were complaints about cold or poorly prepared items.

Service Issues

Several reviews highlighted poor customer service, including rude staff and slow service, particularly during busy times.

Cleanliness Concerns

Multiple customers reported issues with cleanliness, including dirty dining areas and staff hygiene.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Positive Staff Interactions

Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness.
  • MR
    Mischelle Reece
    6 days ago
    1.0
    Can you at least cut it in half?
  • JM
    Jo Medina
    Feb 18, 2026
    1.0
    The third shift person (I don't want to say the wrong gender because I don't know). Was very very rude as soon as I walked up to the counter . Gave me a look like she was mad at me because IT had to get up and do something instead of sitting in the office chair... NOT ONLY WAS IT RUDE But it had very poor hygiene and that's just not something that should be in a restaurant Had to leave before I made a scene. 🤢
  • DT
    Daniel T
    Feb 15, 2026
    1.0
    Avoid at all costs, worst fast food from top to bottom. -employee said you can’t use coupons because he doesn’t know how to enter in -missing items from meals -immediately felt sick and vomited after eating the food
  • MT
    Mike Tirner
    Feb 11, 2026
    4.0
    Everything was good and fresh and hot
  • DD
    Denzel Daley
    Feb 10, 2026
    5.0
    It was a clean friendly experience. Staff members were eager to help. Customer service I haven't seen since Covid.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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