Arby's

Reviews

• EE

  Em

  Apr 13, 2026
  5.0
  It was Arby's and it was a good, quick stop on our trip.
• JB

  J B

  Apr 11, 2026
  3.0
  They need help in both the front and back.
• DD

  Drifter

  Apr 3, 2026
  1.0
  April 3rd between 1815-1835....(6:15-6:35 pm) Inside the pilot truck stop. Male employee standing against the bag counter hands in pocket shirt untucked as my food was ready to be bagged. While my food waited to be put in a brown paper bag the male employee starts fidgeting and ends up touching his hair, scalp, back of his neck and when I approached he asked if I needed anything, and I said yes my food that's there. He turns around to start bagging my food. (Without washing his hands) I proceeded to tell him that I would prefer he washed his hands first before handling my food. He proceeds to get an attitude after I informed him that if your hands touch your hair or body it is food handling policy to wash your hands before touching food again. The male employee walks off (with an attitude) and tells the other coworkers to bag my food. But instead the other employees walk away with him, while there were 4 people in line, well after a few minutes and most of the crew in the back talking about what just happened as if it was a joke 3 of the 4 sets of people in line left. With Arby's raising menu prices every other day, you would think they would spend some of the profits to properly train and educate its employees about food handling procedures and work place appearance. Because I'm sure if this location did that I'm positive there wouldn't be reviews and comments talking about finding hair in their food or the extremely poor service. Well Arby's? It's been a month since you said you were going to investigate this and still not gotten your results of that investigation.
• MG

  Mo Gulley

  Apr 2, 2026
  5.0
  I want to shoutout the employee Sydnee, she was super sweet and helpful!
• JM

  Jo Medina

  Feb 18, 2026
  1.0
  The third shift person (I don't want to say the wrong gender because I don't know). Was very very rude as soon as I walked up to the counter . Gave me a look like she was mad at me because IT had to get up and do something instead of sitting in the office chair... NOT ONLY WAS IT RUDE But it had very poor hygiene and that's just not something that should be in a restaurant Had to leave before I made a scene. 🤢