Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,387 reviews
5 stars
430
4 stars
267
3 stars
243
2 stars
130
1 star
317
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, even with few cars in line.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor attitudes and lack of courtesy.
Food Quality
While some customers praised the freshness and taste of the food, many others reported receiving cold or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and drive-thru, contributing to a negative dining experience.
Management Issues
Frequent complaints about management's attitude and operational decisions, including staff being unresponsive or dismissive.
- RBRb bakeDec 28, 20251.0If could give zero stars so freaking would place was locked so no inside sitting an went drive thru an not dam soul would take our order like it was closed but u could hear em on the speaker
- MPMarguerite PenningtonDec 9, 20253.0Put more meat on the sandwich
- DCDave CDec 9, 20251.0Fast food is a thing, but not here... wasted my whole 30 minute lunch for witg a total of 3 cars including me. 30 minute for 3 cars is a bit absurd. 30 min for 3 cars. Like why do you even open your doors
- RHRegina HughesDec 3, 20254.0Professional kinf
- DSDonte SamuelNov 22, 20251.0My cousin and I came to this location, to get food, the fries were warm, on top of me having to wait for my food, they didn't even put straws in the bags.
Frequently Asked Questions About Wendy's
Is 666 Southgate Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Maple Heights?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does the Wendy's at 5360 Warrensville Center Road serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Maple Heights, OH?
Yes, delivery is available where offered. You can check availability and place orders through the Wendy's app or their website at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's app for mobile ordering and coupons?
Yes, the Wendy's app is available on the App Store for easy ordering and to access coupons and rewards.
How can I provide feedback or contact Wendy's Maple Heights location?
You can contact the Customer Care team through the Wendy's website live chat or call 888-624-8140. For direct inquiries, call (216) 332-0156.
Where can I buy Wendy's gift cards?
Gift cards are available in-restaurant, various retailers, and online through the Wendy's gift card portal at wendysgiftcards.com.
What nearby restaurants are close to Wendy's at this location?
Nearby options include Papa Johns Pizza and Pizza Hut, ideal if you're exploring more dining choices in the area after your visit.
Are there any nearby beauty salons or barbershops around Wendy's in Maple Heights?
Yes, places like Blazed By Hairpros Barber Academy, Shear Perfection Salon, and Level Up Barbershop are nearby for grooming and beauty services.
What banks or ATMs can customers find near Wendy's?
Customers can find Ohio Savings Bank and Flagstar Bank ATM nearby for convenient banking needs.