Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,382 reviews
5 stars
430
4 stars
266
3 stars
243
2 stars
130
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.
Wait Times
Customers frequently complained about excessively long wait times in both drive-thru and in-store, often exceeding 20 minutes even with few cars ahead.
Food Quality
While some customers praised the freshness and taste of the food, many reported receiving cold or incorrect orders, and issues with food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and drive-thru, including dirty tables and trash.
Management Issues
Feedback indicated poor management practices, including staff arguing and a lack of organization during busy times.
- IRIan RenselNov 15, 20254.0The folks at this Wendy's try, and it shows.
- SSSkylarNov 8, 20251.0Dining room closed at least 3 hours earlier than posted. Why?
- DJDale JuniorsNov 7, 20251.0Always slow. Now I get here this morning. They say DoorDash only. Like what.
- MTMonique TaylorNov 4, 20251.0The manager at this location has the worst attitude ever! Because we didn't want I've on our refreshments she had a fit! Huffing and puffing and giving bad energy! You better be glad you have a job lady!
- GGGaryOct 6, 20251.0Waited in line for 15 minutes with only 3 cars in front of me. Then had to leave even b4 i got to place my order. If you get a half hour lunch i would go somewhere else. Even with a hour lunch you probably still pushing it. Might go hungry. Like I had too.
Frequently Asked Questions About Wendy's
Is 666 Southgate Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Maple Heights, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Maple Heights, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 332-0156.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 666 Southgate Wendy’s serve breakfast?
Yes, this Wendy’s location in Maple Heights, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Maple Heights?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does the Wendy's at 5360 Warrensville Center Road serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Maple Heights, OH?
Yes, delivery is available where offered. You can check availability and place orders through the Wendy's app or their website at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's app for mobile ordering and coupons?
Yes, the Wendy's app is available on the App Store for easy ordering and to access coupons and rewards.
How can I provide feedback or contact Wendy's Maple Heights location?
You can contact the Customer Care team through the Wendy's website live chat or call 888-624-8140. For direct inquiries, call (216) 332-0156.
Where can I buy Wendy's gift cards?
Gift cards are available in-restaurant, various retailers, and online through the Wendy's gift card portal at wendysgiftcards.com.
What nearby restaurants are close to Wendy's at this location?
Nearby options include Papa Johns Pizza and Pizza Hut, ideal if you're exploring more dining choices in the area after your visit.
Are there any nearby beauty salons or barbershops around Wendy's in Maple Heights?
Yes, places like Blazed By Hairpros Barber Academy, Shear Perfection Salon, and Level Up Barbershop are nearby for grooming and beauty services.
What banks or ATMs can customers find near Wendy's?
Customers can find Ohio Savings Bank and Flagstar Bank ATM nearby for convenient banking needs.