Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5591 Warrensville Ctr Rd in Maple Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,546 reviews
5 stars
458
4 stars
303
3 stars
259
2 stars
120
1 star
406
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Wait Times
Customers frequently reported excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing incorrect orders, cold food, and unsanitary conditions.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with sticky floors and unkempt dining areas.
Management Issues
There were complaints about inadequate management and staffing, leading to disorganization and poor service.
- MKMichael King5 days ago2.0Took forever to get my food, incredibly rude drive through worker barking through the speakerphone as I'm trying to order yelling "We don't have that!" before I'm even finished. Drive through worker also constantly on phone and facetiming instead of giving me my food, extremely unsanitary. I will not go back. Fire whoever worked the drive through at 9 PM on 11/19/25. Food was whatever, it's taco bell.
- DCDamien CookNov 9, 20251.0Rude! Slow no customer service at all. Please don’t order online here. When you arrive then they fix you food with an attitude because they messed up. And the food here omg. Wouldn’t feed this to my dog and I really mean that for real. Take a look for yourself.
- SJShawn JenningsNov 4, 20251.0WORST TACO HELL EVER!!! DRIVE THRU IS A JOKE, 20+ MIN WAIT TIME BEFORE YOU CAN EVEN PUT IN AN ORDER AND YOU ARE STUCK IN THAT DRIVE THREW AS WELL (DUE TO THE CONCRETE CURB) PLACE IS A JOKE (THIS HAPPENED MORE THAN 3 TIMES)
- DBdamion barnesNov 2, 20251.0This location has poor customer service. Staff refuses to take orders during business hours on multiple occasions.
- FCFaith CranstonOct 27, 20251.0Sat in the drive through for 20+ minutes. No one took my order and sat and the window. People in there and no one worrying about taking orders. Very bad experience
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell in Maple Heights?
The drive-through is open from 9:00 AM to 1:00 AM Monday to Wednesday, until 2:00 AM on Thursday, and until 3:00 AM on Friday through Sunday.
Does this Taco Bell location offer online ordering?
Yes, you can order ahead online or on the mobile app for pick up or delivery.
What payment options are accepted at Taco Bell Maple Heights?
They accept American Express, cash, Discover, Mastercard, and Visa.
Which brands of drinks and snacks are available at this Taco Bell?
Brands include Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, Brisk, and Cinnabon.
Does Taco Bell Maple Heights serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, dessert, and offer late-night food options.
Is there a drive-through and seating available at this Taco Bell?
Yes, the location has a drive-through and seating for dine-in customers.
What are some nearby places to visit when going to Taco Bell Maple Heights?
Nearby you can find Clean Express Auto Wash and Sunoco gas station, perfect for quick stops before or after your meal.
Are there other dining options near Taco Bell in Maple Heights?
Yes, nearby options include Popeyes® Louisiana Kitchen, Chipotle Mexican Grill, Donatos Pizza, and Rally's at 5501 Warrensville Center Road.
What nearby services can customers access while visiting Taco Bell?
Nearby services include a car wash at Clean Express Auto Wash, medical care at MetroHealth Bedford Medical Offices, and car rentals at Hertz.
What is the address and phone number of Taco Bell in Maple Heights?
It is located at 5591 Warrensville Ctr Rd, Maple Heights, OH 44137. The main phone number is +1 216-663-3550.