Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unhelpful staff, with many experiences highlighting slow service and order inaccuracies.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall carelessness in fulfilling requests.
Cleanliness
Multiple reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Management
Some customers expressed sympathy for the manager, indicating that issues stem from staff performance rather than management alone.
LH
Linda Hartline
Nov 8, 2025
3.0
Stopped by the drive through. As soon as they opened the window we got hit with weed. It was 8:40pm. The boy giving us our food was obviously high and very confused about what we ordered versus what he rang up. Gave 3 stars cause the food got corrected and wasn't horrible.
TS
Tonya Spillman
Oct 29, 2025
5.0
Little slow and hardly ever have both windows open so I can pay at one get food at other I hate when they handle the money don't change gloves and give me food same person.
IS
Isaac Shaver
Oct 2, 2025
2.0
This location is always slow and always either leaves something out of the bag or switches what you ordered. Who would want to eat this (see photo) mayonnaise sandwich
VA
Valerie Armstrong
Sep 26, 2025
1.0
Every time I come here, if you order a coffee or something new on the menu they look at you like you have three heads. I almost cried because I was getting talked to like an idiot for trying to order a coffee and the lady said she never heard of it when I can literally order it on DoorDash or ubereats, but it’s like they can’t comprehend words said to their face. Make sure you talk real slow and if you’re getting a drink I recommend just ordering a fountain drink. Forget about a frosty unless it’s chocolate or vanilla cause they won’t understand that either. Employees were complaining about their pay in front of customers. Get to the car and surprise, food was also missing from our bags. Only thing positive I have to say is the manager is very nice and it seems he’s trying his best with the crapshoot crew of a staff he has. I feel bad for him honestly. Hard to make a business work when you have people that don’t even try to make it work. He asked his employee infront of our face if everything was in the bag to which she responded yes, when we went back in to inform him it was indeed not in the bag he offered us a free frosty which was very kind. Hopefully he can get a new staff and i believe this place will run a whole lot better.
KA
Kamy Ann
Sep 11, 2025
2.0
This place is a door dashers worst nightmare. Employees ignore you, are rude, and the bags always look destroyed before you leave the store. and that is if you can even get the food out of the store within any sort of reasonable time. I try my best to avoid taking orders from here. But sometimes it's inevitable
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mansfield, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mansfield, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 774-9767.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lexington #7 Wendy’s serve breakfast?
Yes, this Wendy’s location in Mansfield, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1372 Lexington Avenue, Mansfield?
The drive-thru is open Monday through Thursday from 6:30 AM to 10:30 PM, Friday and Saturday from 6:30 AM to midnight, and Sunday from 6:30 AM to 10:00 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app to place your order for pickup or delivery where available.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located?
This Wendy's is located at 1372 Lexington Avenue, Mansfield, OH 44907, USA.
Is Wendy's open for dine-in and delivery?
Yes, this location offers dine-in, drive-thru, and delivery services where available. Curbside pickup is not offered.
How can I contact this Wendy's location for feedback or questions?
You can call them directly at (419) 774-9767, or provide feedback through Wendy's Customer Care page or customer satisfaction survey online.
What are some nearby food options around Wendy's at 1372 Lexington Avenue?
Nearby food places include Pizza Hut, Charley's Grilled Subs, Panchos Tacos Mansfield, Davalos Market & Dulce Amor cafe, and What's 4 Dessert cafe, offering a variety of cuisines and dining choices.
Are there any nearby services or shops around this Wendy's?
Yes, nearby services include Western Union for money transfers, Shell gas station, LibertyX Bitcoin ATM, Makenzie's Cuts & Color salon, and Brass Hanger Cleaners dry cleaning service.
Is there convenient gas and auto service near Wendy's in Mansfield?
Yes, near Wendy's you can find Shell gas station, Hercules Express Wash car wash, Elite Care Auto Center for oil changes and auto detailing, and Tire Choice Auto Service Centers for tire services and repairs.