Wendy's

Reviews

• AM

  Alex Murphy

  5 days ago
  2.0
  Never go here in the evening, they can't handle any order without making a mistake, will forget any or all order modifications and they really struggle moving cars through their drive thru at a reasonable pace.
• KH

  Kevin Hamilton

  Dec 31, 2025
  3.0
  Not to bad, could use improvement
• KB

  kelley burton

  Dec 17, 2025
  2.0
  Went to the drive-thru ordered five big bags. Person on the speaker talking to me was not talking very clear. All I got was your total is Got to the window open the window hitting me my food then shut the window no thank you for stopping or anything. The atmosphere is not very pleasant. Ordered five biggie bags it was all shoved into two bags.
• HH

  HonestReviewer

  Dec 1, 2025
  1.0
  NEWEST VISIT: 12-16-25. Had to use the restroom and so glad I didn't get anything to eat there. Cup caddy on floor (health code violation anything that is only the floor has to be 6 inches up off the floor. Toilet paper hanging on coat hanger in restroom not dispenser and the same butter knife by the toilet as a week ago! They had the soda machine open unattended and a child who was coughing and picking her nose was playing with the dispensers inside the machine!!! Photos will be posted! I have been to the store multiple times and they tend to get items wrong or the food is old and cold. I haven't really complained until today. I made a cash purchase for $18.92 and CHRISTY @ 11:38 am only gave me $1.05. I told her the change due was $1.08. She said we don't have any pennies because they don't make them anymore. I tried to explain to her that they're still in circulation and still legal tender, and if she didn't have any pennies , the law is to round up to the nearest five , which would have been $1.10. She yelled at me and said it's only 2 cents and she's been doing this since they stopped using pennies (so obviously I'm not the only one she has stolen from). Then slammed the dry through window in my face. I waited there and I demanded to speak with the manager. He seemed very uninterested and reeked of marijuana which he has many times before and did not make things right even though he had the chance to. I know this is a new thing of not using pennies, but that's why I was calmly explaining what the laws are. The employee was disrespectful to me and so was the manager by not making it right. Plus my food was wrong and cold on top of it. I called Wendy's corporate customer service and the gentleman I spoke with said that he's been getting a lot of phone calls about this situation and about stores/employees stealing money from customers. He also said that legally, I can call the police and file theft but I didn't think that was necessary. And I wanted to go through corporate first. Theft of the amount of .02 is a misdemeanor but now that they made it federal law that you have to round up to the nearest five, that's a federal law violation. He told me that all the employees being reported for theft are being let go, and I really hope that's true. Not only is theft illegal but her giving me attitude making me feel guilty about asking for the correct change back was unnecessary. I actually know Ken Cook from corporate office in Dublin Ohio and will be contacting him directly as well. Everything was caught on my dashcam. I am trying to give wendy's a chance to fix this before goes viral. Here is the federal law and guidelines as of September 9th, 2025. FEDERAL LAW H.R. 3074 SECTION 2: NO EFFECT ON LEGAL TENDER.—Any one-cent coin that is minted and issued on any date before the date of the enactment of this subsection shall remain legal tender for all debts, public charges, taxes, and dues.” The Common Cents Act require cash transactions to be rounded up or down to the nearest five cents. HEY WENDY'S! STOP STEALING FROM YOUR CUSTOMERS!
• RC

  Rom Com

  Nov 29, 2025
  1.0
  Too. Busy dumping pop on each other in drive through window..was not greeted at all.. no total b4 I got to the window. Food was hot at least...took forever to get 4 ppl standing around..ridiculous.

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