Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others received cold, dry, or incorrect orders.
Service Speed
Service speed varies; some customers experienced fast service, while others faced long wait times and order inaccuracies.
Customer Service
Customer service is inconsistent; some staff are friendly and helpful, while others are reported as rude or inattentive.
Cleanliness
Cleanliness of the restaurant is generally praised, but some reviews mention unsanitary conditions in bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
LL
Lee
Oct 22, 2025
1.0
Went through the drivethrough and I was the only customer there. I ordered a Dave's Classic Single. What I got was a dry, gross chicken sandwich and cold fries. How do you mess this up? $10 I paid for this garbage. Unbelievable. Judging by other recent reviews it seems this location is poorly run. I wont be returning.
BS
Bill Stewart
Oct 15, 2025
1.0
Ask a black guy for extra sauce he changed me for it and still I didn't get it he was to worried about the girls that was working there. Will never come back again
KT
Keith Tuttle
Oct 9, 2025
4.0
Best Wendy's hamburger i have had moist and juicy
MB
Maxwell bays
Aug 17, 2025
1.0
Somehow burgers were soggy from water nd uneatable! didn't receive chilly cheese fries.
AH
alyson hoak
Jul 14, 2025
1.0
i understand that the children running these businesses sometimes forget your straw or silverware, perfectly fine with that but i shouldn't be getting my doordash order, missing two straws, silverware, ranches, crackers, butter, and sour cream. do better wendy's !!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mansfield, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mansfield, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 589-9002.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ashland Rd #7 Wendy’s serve breakfast?
Yes, this Wendy’s location in Mansfield, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular drive-through hours at this Wendy's location?
The drive-through is open Monday through Thursday from 6:30 AM to 10:30 PM, Friday and Saturday from 6:30 AM to midnight, and Sunday from 6:30 AM to 10:00 PM.
Does this Wendy's serve breakfast?
Yes, this Wendy's location in Mansfield, OH serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available from this Wendy's?
Delivery availability varies by area. To check delivery near you, please visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I get in touch with this Wendy's for questions or feedback?
You can contact the Wendy's Customer Care team via their Contact page or call 888-624-8140. To reach this specific location, call (419) 589-9002.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details can be found at menu.wendys.com or within the Wendy's app. Nutrition and allergen information updates as you customize your order.
Are there other fast food options near this Wendy's location?
Yes, nearby fast food restaurants include McDonald's, Burger King, Tim Hortons, Domino's Pizza, and additional Wendy's locations.
What nearby stores or services can I visit after eating at Wendy's?
Nearby you can find Rite Aid pharmacy, Big Lots discount store, Western Union money transfer services, and KeyBank financial services.
Are there any nearby fitness or wellness centers close to Wendy's?
Snap Fitness gym is nearby, offering sports and fitness instruction and recreation.
Does Wendy's offer online ordering through a mobile app?
Yes, you can order online using the Wendy's mobile app or their website at order.wendys.com.