Wendy's

3.9
1281 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1145 Ashland Rd., Mansfield, OH
44905, United States

Hours

Reviews

3.9
1,281 reviews
5 stars
584
4 stars
332
3 stars
183
2 stars
59
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and poor service.

Speed of Service

While some reviews noted fast service, others highlighted long wait times and inefficiencies in the drive-thru.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • DV
    Daryl Victor
    Dec 31, 2025
    5.0
    It was very clean and things were orderly and the double burger was excellent as usual.
  • JG
    Jaylin Gieseman
    Dec 30, 2025
    1.0
    Just dont come here after 10am because the teenagers r insanely rude, hurtful, and obnoxious. Breakfast people r cool tho
  • DB
    D Bells
    Dec 19, 2025
    1.0
    Your order will NEVER be correct.
  • LU
    Lexi Utt
    Dec 7, 2025
    1.0
    I probably won't go through this drive thru again. I ordered breakfast one day last week, & when I checked the food, the muffins were hard as a rock. When I called to let them know my grandmother couldn't even eat the food it was so hard, I was told " well, how long did you wait to eat them" & then was told " I just went back & felt them, & they were fine." It was honestly the worst customer services I've ever recieved. I couldn't go back cause I didn't have time, but I definitely will be calling corporate in regards to this place. -10/10 NEGATIVE 10.
  • TN
    Tabitha Nightengale
    Nov 19, 2025
    5.0
    That 15 year Old at the window 5:20 PM on November 19 that kid was wonderful his service his speech, his professionalism how respectful he was it was insane. I have not met a kid be that respectful that little guy is going somewhere. I never ever stop at Wendy’s because I’ve had such bad service at this establishment and that boy he just made me have more faith for this place.

Frequently Asked Questions About Wendy's

Is Ashland Rd #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular drive-through hours at this Wendy's location?

The drive-through is open Monday through Thursday from 6:30 AM to 10:30 PM, Friday and Saturday from 6:30 AM to midnight, and Sunday from 6:30 AM to 10:00 PM.