Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and poor service.
Speed of Service
While some reviews noted fast service, others highlighted long wait times and inefficiencies in the drive-thru.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms.
DV
Daryl Victor
Dec 31, 2025
5.0
It was very clean and things were orderly and the double burger was excellent as usual.
JG
Jaylin Gieseman
Dec 30, 2025
1.0
Just dont come here after 10am because the teenagers r insanely rude, hurtful, and obnoxious. Breakfast people r cool tho
DB
D Bells
Dec 19, 2025
1.0
Your order will NEVER be correct.
LU
Lexi Utt
Dec 7, 2025
1.0
I probably won't go through this drive thru again. I ordered breakfast one day last week, & when I checked the food, the muffins were hard as a rock. When I called to let them know my grandmother couldn't even eat the food it was so hard, I was told " well, how long did you wait to eat them" & then was told " I just went back & felt them, & they were fine." It was honestly the worst customer services I've ever recieved. I couldn't go back cause I didn't have time, but I definitely will be calling corporate in regards to this place. -10/10 NEGATIVE 10.
TN
Tabitha Nightengale
Nov 19, 2025
5.0
That 15 year Old at the window 5:20 PM on November 19 that kid was wonderful his service his speech, his professionalism how respectful he was it was insane. I have not met a kid be that respectful that little guy is going somewhere. I never ever stop at Wendy’s because I’ve had such bad service at this establishment and that boy he just made me have more faith for this place.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular drive-through hours at this Wendy's location?
The drive-through is open Monday through Thursday from 6:30 AM to 10:30 PM, Friday and Saturday from 6:30 AM to midnight, and Sunday from 6:30 AM to 10:00 PM.
Does this Wendy's serve breakfast?
Yes, this Wendy's location in Mansfield, OH serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available from this Wendy's?
Delivery availability varies by area. To check delivery near you, please visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I get in touch with this Wendy's for questions or feedback?
You can contact the Wendy's Customer Care team via their Contact page or call 888-624-8140. To reach this specific location, call (419) 589-9002.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details can be found at menu.wendys.com or within the Wendy's app. Nutrition and allergen information updates as you customize your order.
Are there other fast food options near this Wendy's location?
Yes, nearby fast food restaurants include McDonald's, Burger King, Tim Hortons, Domino's Pizza, and additional Wendy's locations.
What nearby stores or services can I visit after eating at Wendy's?
Nearby you can find Rite Aid pharmacy, Big Lots discount store, Western Union money transfer services, and KeyBank financial services.
Are there any nearby fitness or wellness centers close to Wendy's?
Snap Fitness gym is nearby, offering sports and fitness instruction and recreation.
Does Wendy's offer online ordering through a mobile app?
Yes, you can order online using the Wendy's mobile app or their website at order.wendys.com.