Wendy's

3.9
1274 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1145 Ashland Rd., Mansfield, OH
44905, United States

Hours

Reviews

3.9
1,274 reviews
5 stars
582
4 stars
331
3 stars
182
2 stars
59
1 star
120

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others received cold, dry, or incorrect orders.

Service Speed

Service speed varies; some customers experienced fast service, while others faced long wait times and order inaccuracies.

Customer Service

Customer service is inconsistent; some staff are friendly and helpful, while others are reported as rude or inattentive.

Cleanliness

Cleanliness of the restaurant is generally praised, but some reviews mention unsanitary conditions in bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • LL
    Lee
    Oct 22, 2025
    1.0
    Went through the drivethrough and I was the only customer there. I ordered a Dave's Classic Single. What I got was a dry, gross chicken sandwich and cold fries. How do you mess this up? $10 I paid for this garbage. Unbelievable. Judging by other recent reviews it seems this location is poorly run. I wont be returning.
  • BS
    Bill Stewart
    Oct 15, 2025
    1.0
    Ask a black guy for extra sauce he changed me for it and still I didn't get it he was to worried about the girls that was working there. Will never come back again
  • KT
    Keith Tuttle
    Oct 9, 2025
    4.0
    Best Wendy's hamburger i have had moist and juicy
  • MB
    Maxwell bays
    Aug 17, 2025
    1.0
    Somehow burgers were soggy from water nd uneatable! didn't receive chilly cheese fries.
  • AH
    alyson hoak
    Jul 14, 2025
    1.0
    i understand that the children running these businesses sometimes forget your straw or silverware, perfectly fine with that but i shouldn't be getting my doordash order, missing two straws, silverware, ranches, crackers, butter, and sour cream. do better wendy's !!

Frequently Asked Questions About Wendy's

Is Ashland Rd #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.