Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and incorrect orders.
Speed of Service
Many reviews highlighted extremely slow service, with long wait times in both drive-thru and dining areas.
Food Quality
Customers frequently complained about cold, old, or improperly prepared food.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms.
Customer Experience
Some positive experiences were noted, particularly with friendly staff members who provided good service.
SB
Shell Barr
Nov 17, 2025
4.0
Go there a lot, never had an issue. Food was ale hot & good.
KB
Kevin Bailey
Nov 14, 2025
5.0
Wendy's breakfast burrito is awesome.
TP
Tereva Pocock
Nov 5, 2025
5.0
Their Frosty's are so freaking good
JC
Jack Cline
Oct 3, 2025
1.0
0 out of 10 the manager had a attitude and they messed up my family’s order .
JJ
JC2
Sep 30, 2025
1.0
Got my order wrong. Tried to correct them. Staff had an attitude. Threatened to call the cops on me. This is twice now that this has happened. I was told I got what I paid for even though they messed my order up. They had no problem taking my money but didn't want to give me what I ordered. I overlooked it the first time. I will NOT be bringing my business back here. I'll go down the road to Burger King or Culvers at least there I truly get what I pay for.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mansfield, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mansfield, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 529-6464.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richland Mall Wendy’s serve breakfast?
Yes, this Wendy’s location in Mansfield, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Mansfield, OH?
The drive-thru at Wendy's in Mansfield operates from 6:30 AM to 10:30 PM Monday through Thursday, until 11:59 PM on Friday and Saturday, and until 10:00 PM on Sunday.
Does Wendy's in Mansfield serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's Mansfield?
Yes, Wendy's offers delivery and takeout services. You can order through their app or website by entering your delivery address to check availability.
What payment methods are accepted at Wendy's Mansfield?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Wendy's Mansfield for questions or feedback?
You can contact Wendy's Mansfield at (419) 529-6464, use their Customer Care live chat on the contact page, or call 888-624-8140.
Where is Wendy's Mansfield located?
Wendy's Mansfield is located at 653 N Lexington Springmill Rd, Mansfield, OH 44906, USA.
Are there other fast food restaurants near Wendy's Mansfield?
Yes, near Wendy's Mansfield you'll find McDonald's, Arby's, Chipotle Mexican Grill, Raising Cane's Chicken Fingers, and China Buffet. These options provide variety if you're looking to explore different flavors or dining experiences.
What nearby retail stores can I visit close to Wendy's Mansfield?
Nearby retail stores include JCPenney, Sephora inside JCPenney, Hot Topic, Deb Shops, and A Black Tie Affair. You can shop and then enjoy a meal at Wendy's conveniently nearby.
Are there entertainment or family-friendly places near Wendy's Mansfield?
Yes, entertainment options near Wendy's include Chuck E. Cheese's for family fun and Game Stop for gaming needs. These spots are great to visit before or after having a meal at Wendy's.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition information can be found on Wendy's official website or mobile app. Prices may vary slightly by location.