Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,340 reviews
5 stars
539
4 stars
293
3 stars
196
2 stars
98
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Speed of Service
Many reviews highlighted extremely slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Food Quality
There were numerous complaints about food being cold, old, or not prepared as ordered, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- TWTeona WareJan 5, 20262.0drive thru staff can be rude, but some are extremely nice. one guy took our card and didnt come back with it, and would not print the receipt he refused.
- HNHanna NicoleDec 30, 20255.0Great food great service best service I've had from a fast food place shout out all the workers today you all did a great job thank you
- JKJames KirkbrideDec 8, 20255.0Food was hot and fresh. Very nice people
- BMBrian MullinsDec 5, 20252.0Order was completely wrong. None of the burgers were as ordered.
- AAAlyssa AshlynnNov 24, 20251.0Went through the drive through for dinner after a long day. Lady who took my order was barely speaking and clearly had an attitude. Got my food went home to find that the baked potato with cheese and bacon that I ordered was just a plain ROTTEN potato. Extremely disappointed in the all around experience and will not be back.
Frequently Asked Questions About Wendy's
Is Richland Mall Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Mansfield, OH?
The drive-thru at Wendy's in Mansfield operates from 6:30 AM to 10:30 PM Monday through Thursday, until 11:59 PM on Friday and Saturday, and until 10:00 PM on Sunday.
Does Wendy's in Mansfield serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's Mansfield?
Yes, Wendy's offers delivery and takeout services. You can order through their app or website by entering your delivery address to check availability.
What payment methods are accepted at Wendy's Mansfield?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Wendy's Mansfield for questions or feedback?
You can contact Wendy's Mansfield at (419) 529-6464, use their Customer Care live chat on the contact page, or call 888-624-8140.
Where is Wendy's Mansfield located?
Wendy's Mansfield is located at 653 N Lexington Springmill Rd, Mansfield, OH 44906, USA.
Are there other fast food restaurants near Wendy's Mansfield?
Yes, near Wendy's Mansfield you'll find McDonald's, Arby's, Chipotle Mexican Grill, Raising Cane's Chicken Fingers, and China Buffet. These options provide variety if you're looking to explore different flavors or dining experiences.
What nearby retail stores can I visit close to Wendy's Mansfield?
Nearby retail stores include JCPenney, Sephora inside JCPenney, Hot Topic, Deb Shops, and A Black Tie Affair. You can shop and then enjoy a meal at Wendy's conveniently nearby.
Are there entertainment or family-friendly places near Wendy's Mansfield?
Yes, entertainment options near Wendy's include Chuck E. Cheese's for family fun and Game Stop for gaming needs. These spots are great to visit before or after having a meal at Wendy's.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition information can be found on Wendy's official website or mobile app. Prices may vary slightly by location.