Wendy's

3.6
1327 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
653 N Lexington Springmill Rd, Mansfield, OH
44906, United States

Hours

Reviews

3.6
1,327 reviews
5 stars
534
4 stars
291
3 stars
193
2 stars
96
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders.

Speed of Service

Many reviews highlighted extremely slow service, with long wait times in both drive-thru and dining areas.

Food Quality

Customers frequently complained about cold, old, or improperly prepared food.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms.

Customer Experience

Some positive experiences were noted, particularly with friendly staff members who provided good service.
  • SB
    Shell Barr
    Nov 17, 2025
    4.0
    Go there a lot, never had an issue. Food was ale hot & good.
  • KB
    Kevin Bailey
    Nov 14, 2025
    5.0
    Wendy's breakfast burrito is awesome.
  • TP
    Tereva Pocock
    Nov 5, 2025
    5.0
    Their Frosty's are so freaking good
  • JC
    Jack Cline
    Oct 3, 2025
    1.0
    0 out of 10 the manager had a attitude and they messed up my family’s order .
  • JJ
    JC2
    Sep 30, 2025
    1.0
    Got my order wrong. Tried to correct them. Staff had an attitude. Threatened to call the cops on me. This is twice now that this has happened. I was told I got what I paid for even though they messed my order up. They had no problem taking my money but didn't want to give me what I ordered. I overlooked it the first time. I will NOT be bringing my business back here. I'll go down the road to Burger King or Culvers at least there I truly get what I pay for.

Frequently Asked Questions About Wendy's

Is Richland Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.