Panera Bread

4.1
792 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mansfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2070 Walker Lake Road, Mansfield, OH
44903, United States

Hours

Reviews

4.1
792 reviews
5 stars
420
4 stars
188
3 stars
95
2 stars
38
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and poor handling of orders.

Cleanliness

Multiple customers reported dirty tables and unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Food Quality

Food quality received mixed feedback; while many enjoyed the taste, there were complaints about incorrect orders, missing items, and inconsistent preparation.

Pricing

Customers expressed concerns about high prices relative to portion sizes and overall value, with some feeling that the food did not justify the cost.
  • MS
    Michelle Sesco
    Dec 23, 2025
    2.0
    Love Panera BUT Do not place order online. Their build tickets do not put all the food that you are supposed to get on it. Therefore, they short you food. The value duets are supposed to come with bread. However, when you order more than one value duet, it does not put the bread on the a ticket and they short you your bread. The manager,LeAnna refused to give my son the two missing pieces of bread because the build ticket did not have them on it. She even confirmed verbally that the value duets are supposed to come with bread but because the build ticket which is an issue on their part did not have the bread on it. She could not give it to me. Poor Service as you just confirmed it comes with bread the app does not let you make changes on value duets then the build ticket is wrong and you won't even give 2 pieces of bread that should come with the food.
  • KR
    kate r
    Dec 10, 2025
    5.0
    so my car ran out of gas in the drive through, horrible day but the staff there was so incredibly helpful they pushed my car and one of the staff even went home to get me a gas can. truly thankful that happened in there parking lot, also my sandwhich was delicious as usual.
  • RC
    RaRa Cruz
    Dec 5, 2025
    5.0
    I tried to order in app but unfortunately the app is still having issues along with my gift card in the app. However, manager CiCi and team member Olivia did an amazing job at fixing it within cafe. They were both very helpful and sweet as well as professional with exceptional customer service skills. Thank you so very much!! 5 stars for this location, the app however does need improvement. Also, if the deal is offered in app at this location, such as the $1 cup of soup with whole entree, it should be honored, or not offered in the app for this location. Just a piece of advice since this is what the GM has advised their employees being that they aren’t a corporate location. CiCi and Olivia were exceptional!!!
  • JH
    John & Stephanie Herrington
    Dec 3, 2025
    3.0
    We decided to have breakfast around 8 am. Nearly every table needed to be bussed in the restaurant (dirty with crumbs on tables and seats). Bathrooms were filthy. Coffee pots were empty. For the premium pricing of Panera, I feel like we were cheated. We won’t be back anytime soon. 3 stars only because I didn’t get sick and the muffin was pretty good.
  • SJ
    Sophie Jackson
    Nov 25, 2025
    5.0
    this review goes to the lady at the drive-through window with a septum Piercing. She was so kind and I asked for extra cheese in my French onion soup not only did she put extra cheese inside the soup, but also gave me a side of cheese as well. I was having an extremely rough day with my jaw on FIRE and her kindness almost brought me to tears like on some rs and I need the management of this place to give her some type of raise immediately

Frequently Asked Questions About Panera Bread

Does Panera Bread in Mansfield accept reservations?

No, Panera Bread in Mansfield does not accept reservations.

What are the delivery hours for Panera Bread in Mansfield?

Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.