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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.6
(100 reviews)

Business Details

1402 Lexington Avenue, Mansfield, OH
44907, United States
(419) 755-5566

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mansfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1402 Lexington Avenue, Mansfield, OH
44907, United States

Hours

Reviews

3.6
100 reviews
5 stars
47
4 stars
17
3 stars
9
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including rude staff interactions, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food temperature, and quality, particularly regarding sandwiches and soups.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Product Availability

Customers frequently reported that the restaurant was out of key items, particularly bread, which is a core offering.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the food, indicating that experiences can vary significantly.
  • RB
    Red 5 Standing bye
    Feb 2, 2026
    1.0
    I've been coming here on and off for probably the last 3 months or so sometimes. It's a very pleasant surprise and a good experience. Other times it's a complete failure. Today it was a complete failure. I'm about to stop coming here. The baking double tee that you're paying $7 plus dollars for after tax has four strips of microwave, bacon, instant eggs, and cheese... I could probably sell these with the same ingredients and sell them for $5 and still make a profit. Sorry Panera, you're not what you used to be.
  • EC
    Elizabeth Calloway
    Jan 22, 2026
    1.0
    Woman at the pickup counter preparing the orders was very rude to me when I asked her a question. Like it was killing her to help me.
  • TB
    Tashia Beasley
    Jan 22, 2026
    1.0
    I ordered the new spicy steak sandwich stack. I didn't check my order. When I got home this is what my food looked like. I went back the next day talked to the manager. They couldn't remake it because they didn't have the bread. So I went back the next day she seemed surprised that I came back. I still couldn't get the sandwich that I ordered because they didn't have anymore sauce. I had to get a different one.
  • KB
    Kim Balogh
    Jan 16, 2026
    1.0
    Wow. Just wow. Poor service. I ordered soup and Mac and cheese. And the new cheese twists in the drive thru. I sat there for 20 minutes. The cashier was quick to take my money but must have forgot I was there. I knocked on the window to remind her I was there. I dont think she was sober. Then they somehow lost the twists between their shelf and the window. And made it seem like it was my fault or I was attempting to steal them. Im glad I had a receipt because I had to show it multiple times. I did demand a refund on my twists and the manager attempted to take the food back. No, just a refund on the food I did not get. Poor leadership as well. I did feel bad for the people behind me but I am gonna get what I paid for or im gonna get my money back. They need to hire a new team. Because seriously worst service ever.
  • AD
    Ac Dailey
    Nov 1, 2025
    1.0
    The likelyhood of getting your food in a timely manner and correct is very very low always outta bread too ,lol the irony

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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