Chipotle Mexican Grill

4.1
1265 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle I-71 & Mansfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2470 Possum Run Rd, Mansfield, OH
44903, United States

Hours

Reviews

4.1
1,265 reviews
5 stars
687
4 stars
299
3 stars
106
2 stars
45
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with some customers praising the taste while others report issues like small portions and missing ingredients.

Service Experience

Customer service experiences vary widely; some staff are noted for their friendliness and helpfulness, while others are criticized for rudeness and inefficiency.

Cleanliness

The cleanliness of the restaurant is a concern, with multiple reports of dirty tables and floors.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, particularly with online orders.

Pricing Concerns

Many customers feel that the prices are too high for the portion sizes and quality received.
  • RD
    RaKay Dunlap
    Nov 7, 2025
    1.0
    They ran out of cheese, chips, and chicken. The guacamole had no flavor whatsoever. Service was terrible.
  • TR
    Tammy Ransdell
    Nov 7, 2025
    4.0
    Food was good, but, wow! expensive! Service was ok. Not friendly. Atmosphere was quiet. We didnt hit a time rush.
  • CS
    Chrissy Shepherd
    Oct 31, 2025
    5.0
    Food was great!
  • TB
    Tommy Bohland
    Oct 11, 2025
    1.0
    Hood just like any other chipotle but they are overpriced and they will charge you for extra protein like chicken and steak even though you did not order extra.
  • AB
    Ann Broughton
    Oct 7, 2025
    5.0
    I order on-line. It is fast service and great food. The portion are big. We can eat half and have leftovers for the next day.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at I-71 & Mansfield offer?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 2470 Possum Run Rd, Mansfield?

Chipotle is open every day from 10:45 AM to 11:00 PM.