Chipotle I-71 & Mansfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, poor time management, and unprofessional behavior from staff.
Food Quality
Food quality varied significantly, with reports of missing items, undercooked rice, and inconsistent portion sizes.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality received.
Positive Experiences
Despite the issues, some customers praised the food and service, noting friendly staff and good experiences.
CD
Charles Deal
3 days ago
1.0
Waited 8 minutes for fajitas and when the came off grill associate took them over to the area where they make online orders. Did not put anymore on the grill. Girl making my order said I could not have any because those fajitas were for online orders. Just awful way to run a business.
AG
Amber Gatten
Dec 21, 2025
1.0
My bowl didn’t have all the items I ordered for(missing sour cream and cheese), chips were missing from order. Rice wasn’t cooked all the way
AD
Anna Durtschi
Dec 12, 2025
2.0
The staff was not able to prioritize or multitask. The cashier was helping on the line with 7 other orders while I waited there to check out. He kept saying he would be right there to check me out but continued filling other orders behind me like they couldn’t wait their turn in line. They were not even that busy. Very poor time managment.
MM
Michael Mizesko
Dec 11, 2025
5.0
This location seasons everything well. Better than most.
GW
Gordon Webster
Dec 8, 2025
2.0
No forks in the place. Slow as molasses at the cash. The guy is running around looking for chicken while the three people, whose food is getting cold while it sits on the counter, are ignored. And four people lined up at the take out order pick up have been standing there for a while. Used to be a good Chipotle. Sucks now.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at I-71 & Mansfield offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 2470 Possum Run Rd, Mansfield?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Mansfield offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for Chipotle at Mansfield?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that prioritize humane and sustainable practices using only 53 real ingredients.
How can I contact Chipotle Mexican Grill at Mansfield for inquiries?
You can call them at +1 419-775-0072 or email oh.2207.I71Mansfield@chipotle.com.
Are there any nearby fast food options if I want to explore other dining choices around Chipotle at Mansfield?
Yes, Wendy's and Steak 'n Shake are nearby fast food restaurants offering burger and American cuisine respectively.
What nearby convenience stores and gas stations are located around Chipotle at Mansfield?
Nearby convenience stores and gas stations include 7-Eleven, BP, Marathon Gas, and Murphy USA, which can be helpful for quick stops before or after your meal.
Are there hotels near Chipotle Mexican Grill Mansfield for visitors looking to stay overnight?
Yes, La Quinta Inn & Suites and Red Roof are nearby hotels providing convenient accommodations.
What other services and amenities are available near Chipotle at Mansfield?
Nearby amenities include Walmart Grocery Pickup and Pharmacy, Jackson Hewitt Tax Service, and SMARTSTYLE hair salon, offering a variety of shopping and personal services.