Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
1,278 reviews
5 stars
324
4 stars
243
3 stars
228
2 stars
131
1 star
352
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff interactions.
Cleanliness
Several customers noted unsanitary conditions in the dining area and drive-thru, including dirty tables and floors.
Management Problems
Feedback indicated poor management practices, including staff mistreatment and lack of organization.
Staff Friendliness
While some customers praised friendly staff, many others reported rudeness and lack of professionalism.
- THTanishka HernandezNov 16, 20251.0Rushed staff when there’s no one in line. Foods always cold . Don’t expect to get the order correct or with all items.
- JHJohnny and Susan HughesNov 15, 20253.0Hopeful this establishment will continue to improve. Time for service today was better, looked like more staff on than in the past. Crew got along well. Wish they would improve the hard cheeseburgers and cold fries.
- CWChris WrightNov 3, 20255.0Food is usually good, service is variable for friendliness
- JWJohn WipprechtOct 21, 20251.0Welcome to the absolute worst Wendy’s location in the entire country. I have visited about 15 times and zero times out of 15 have been a positive experience. I have been insulted, received the wrong order, made to wait outside of the drive through for over 10 minutes because they needed to make items fresh only to receive incorrect items and not fresh food. The nuggets they serve are the worst non edible things I’ve ever seen. I asked for fresh nuggets one time and they were making fun of me through the window. Last night was the last straw. I asked for a plain double cheeseburger and received a single cheeseburger with everything on it. Never again. I will drive down the road to the kings island location.
- KLKurtis LambertOct 19, 20251.0I know a lot of people just write 1 stars out of anger, but this Wendy's is a text book 1 star. The food wasn't good, essentially a burger with a dot of sauce, and 3 pieces of lettuce, (literally). Had to remind the workers for drinks and stuff multiple times, and it seemed we were an annoyance for having the audacity to drive to the drive thru. Overall would not recommend unless everything else in the area is not open.
Frequently Asked Questions About Wendy's
Is 636 Riversbend Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Maineville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Maineville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 331-2259.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 636 Riversbend Wendy’s serve breakfast?
Yes, this Wendy’s location in Maineville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 54 E. Grandin Rd., Maineville?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Maineville serves breakfast with a variety of combos and sandwiches.
How can I order food online or via a mobile app from this Wendy's?
You can order through Wendy's official app available on the App Store or via their website at order.wendys.com.
What payment options does Wendy's in Maineville accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at Wendy's on E. Grandin Rd.?
Yes, dine-in service is available along with drive-thru and delivery options.
What are the main meal times served at this Wendy's?
Wendy's in Maineville serves breakfast, lunch, and dinner.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen info can be accessed on the Wendy's menu website, mobile app, or in the restaurant.
Are there nearby dining options apart from Wendy's at 54 E. Grandin Rd.?
Yes, nearby you can find Papa John’s Pizza for pizza lovers, Hot Head Burritos for Tex-Mex options, and Roll On In for sushi and Asian cuisine.
Where can I go for car washing or automotive services near Wendy's in Maineville?
Nearby options include Carriage House Car Wash for washing, Elegant Autowash for detailing, and Midas Maineville for tire and automotive services.
What medical facilities are accessible near Wendy's at 54 E. Grandin Rd.?
Mercy Health - Maineville Primary Care and Mercy Health Urgent Care provide healthcare services close to Wendy's.