Wendy's

3.0
1287 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
54 E. Grandin Rd., Maineville, OH
45039, United States

Hours

Reviews

3.0
1,287 reviews
5 stars
328
4 stars
242
3 stars
228
2 stars
132
1 star
357

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.

Service Issues

Frequent complaints about slow service, rude staff, and incorrect orders were noted, indicating a lack of training and management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Management Problems

Customers expressed concerns about poor management practices, including unprofessional behavior from staff and lack of oversight.

Inconsistent Experience

While some customers had positive experiences with food and service, these were overshadowed by numerous negative reviews.
  • ES
    Eric Swartz
    5 days ago
    5.0
    My food was good
  • JF
    Jeffery Fields
    Jan 4, 2026
    1.0
    Employees have no clue how complete an order, the quality of the food is trash, and you don't even get the products that are supposed to be on their burgers, then when you let them know they play victim just bad management and lack of component employees
  • LW
    LR W
    Dec 23, 2025
    2.0
    It would help if their employees had any clue what their food is supposed to be, or even, like, food in general. Ordered a bacon cheese baked potato, and apparently their staff has never seen bacon added to a baked potato before and instead of crumbles/chopped bacon added… whole slices of bacon. Pic from their website for what it is supposed to be v. what they served. They also provide “napkins” which were clearly stolen from a rest area off the interstate and would be great for writing letters to a loved one. Fries came half-filled. The frosty was the only thing done well.
  • SD
    Sevak Dovlatyan
    Dec 20, 2025
    1.0
    They can keep you waiting at the door easily for long time, just lying that they still work on it.
  • HL
    Hayden Lambert
    Dec 18, 2025
    1.0
    TRASH

Frequently Asked Questions About Wendy's

Is 636 Riversbend Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 54 E. Grandin Rd., Maineville?

The drive-thru is open daily from 6:30 AM to midnight.