Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
594 reviews
5 stars
276
4 stars
141
3 stars
94
2 stars
25
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others received cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food handling issues.
Staff Friendliness
Some employees were praised for their friendliness and positive attitude, while others were described as rude or uninterested.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- JJJessicaOct 19, 20251.0They need an adult on shift to keep things moving. Bunch of loud kids standing around and not working. Messed up my order but didn't give me a receipt and made it a bigger problem then it needed to be. The restaurant was in shambles. Filthy tables.
- JMJohnathan MassingillOct 16, 20254.0Everything was good
- GGggrruuss00Sep 25, 20255.0Best Wendy's in the free world...no joke.
- BBBilly BennettSep 17, 20251.0Went through and ordered a breakfast burrito and a cinnamon pull apart simple order one might think, wrong they botched the whole order. No potatoes on the burrito, and no icing on or with my cinnamon pull apart. No big deal I circled back to get it rectified and because their worker didn't give me a receipt they refused to fix my order. Would give zero of I could
- RKroy keckSep 9, 20255.0Kathleen is amazing great positivity and customer service very helpful and nice was a pleasure having her serve me
Frequently Asked Questions About Wendy's
Is Madison #24 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Madison, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Madison, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 428-9102.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Madison #24 Wendy’s serve breakfast?
Yes, this Wendy’s location in Madison, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Madison, OH?
The drive-thru at Wendy's in Madison, OH is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does this Wendy's location offer delivery and how can I order?
Yes, Wendy's in Madison, OH offers delivery. You can order through the Wendy's app or by visiting order.wendys.com and entering your delivery address.
Is breakfast served at Wendy's in Madison, OH?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
What forms of payment are accepted at Wendy's Madison?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I give feedback or contact Wendy's Madison location?
You can provide feedback through the Wendy's Customer Satisfaction Survey online, call their location directly at (440) 428-9102, or reach the Customer Care team via phone at 888-624-8140 or Live Chat through their contact page.
Are there nearby grocery stores close to Wendy's in Madison where I can shop?
Yes, ALDI USA and Marc's supermarkets are nearby, providing convenient options for grocery shopping before or after your visit to Wendy's.
What other fast food restaurants are near Wendy's Madison location?
Nearby fast food options include Taco Bell and Arby's, offering variety for customers looking to try different cuisines in the area.
Are there financial services or banks near Wendy's Madison?
Yes, Chase Bank, Huntington Bank, FirstMerit Bank, US Bank, and Andover Bank are located nearby, which can be convenient if you need banking services when visiting Wendy's.
Does Wendy's Madison offer dine-in and drive-thru services?
Yes, Wendy's in Madison offers dine-in, drive-thru, takeout, and delivery services, focusing on customer convenience.
Where can I find Wendy's menu and nutrition information for the Madison location?
You can view menu prices and nutrition details on order.wendys.com or their mobile app by selecting the Madison location. Nutrition and allergen info is also available in the restaurant.