Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported problems with order accuracy, slow service, and rude staff.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others received cold or improperly prepared items.
Positive Staff Interactions
Several customers praised specific employees for their friendly and helpful service.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables.
WK
Will K
Dec 12, 2025
5.0
Can never go wrong with Wendy's.
JJ
Jessica
Oct 19, 2025
1.0
They need an adult on shift to keep things moving. Bunch of loud kids standing around and not working. Messed up my order but didn't give me a receipt and made it a bigger problem then it needed to be. The restaurant was in shambles. Filthy tables.
JM
Johnathan Massingill
Oct 16, 2025
4.0
Everything was good
GG
ggrruuss00
Sep 25, 2025
5.0
Best Wendy's in the free world...no joke.
BB
Billy Bennett
Sep 17, 2025
1.0
Went through and ordered a breakfast burrito and a cinnamon pull apart simple order one might think, wrong they botched the whole order. No potatoes on the burrito, and no icing on or with my cinnamon pull apart. No big deal I circled back to get it rectified and because their worker didn't give me a receipt they refused to fix my order. Would give zero of I could
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Madison, OH?
The drive-thru at Wendy's in Madison, OH is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does this Wendy's location offer delivery and how can I order?
Yes, Wendy's in Madison, OH offers delivery. You can order through the Wendy's app or by visiting order.wendys.com and entering your delivery address.
Is breakfast served at Wendy's in Madison, OH?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
What forms of payment are accepted at Wendy's Madison?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I give feedback or contact Wendy's Madison location?
You can provide feedback through the Wendy's Customer Satisfaction Survey online, call their location directly at (440) 428-9102, or reach the Customer Care team via phone at 888-624-8140 or Live Chat through their contact page.
Are there nearby grocery stores close to Wendy's in Madison where I can shop?
Yes, ALDI USA and Marc's supermarkets are nearby, providing convenient options for grocery shopping before or after your visit to Wendy's.
What other fast food restaurants are near Wendy's Madison location?
Nearby fast food options include Taco Bell and Arby's, offering variety for customers looking to try different cuisines in the area.
Are there financial services or banks near Wendy's Madison?
Yes, Chase Bank, Huntington Bank, FirstMerit Bank, US Bank, and Andover Bank are located nearby, which can be convenient if you need banking services when visiting Wendy's.
Does Wendy's Madison offer dine-in and drive-thru services?
Yes, Wendy's in Madison offers dine-in, drive-thru, takeout, and delivery services, focusing on customer convenience.
Where can I find Wendy's menu and nutrition information for the Madison location?
You can view menu prices and nutrition details on order.wendys.com or their mobile app by selecting the Madison location. Nutrition and allergen info is also available in the restaurant.