Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,050 reviews
5 stars
372
4 stars
227
3 stars
210
2 stars
76
1 star
165
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and poor management.
Food Quality
Several reviews mentioned cold or poorly prepared food, particularly fries and sandwiches, leading to dissatisfaction.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and for food preparation.
Cleanliness
Some reviews noted cleanliness issues, including dirty tables and unsanitary conditions.
- JMJames MoreyNov 13, 20253.0Mediocre but the staff are friendly
- FRFranklin RustyOct 12, 20251.0So last week I got over charged for $5 breakfast meal 2 hash browns $12 . Wrong sandwich and missing hash brown. Had to go inside to fix it and cost me being late to work. Now October 9th they messed the whole order up so went to go inside and door was locked and people were inside eating. Ordered once someone let me in. Then get out to the car and was missing a hash brown. Lock door again. This is horrible and don't waist your time with this location 😡
- MHMichael HendersonOct 11, 20253.0**Rating: ★★★☆☆** This McDonald’s location is a bit of a mixed bag. The staff is hit or miss—sometimes super friendly and efficient, other times not so much. Unfortunately, it seems like the orders are often a bit scrambled or confused, and I’ve had multiple occasions where my food, especially the fries, have been cold. That said, they *do* correct mistakes when they happen, which is appreciated. One issue I’ve run into is that it sometimes feels like the place is a bit mismanaged. The staff can appear lost at times, and I’ve had moments where they’ve left the phone off the hook, making it impossible to reach them. There are also times when the attitude of some employees isn’t as friendly as it should be, especially when mistakes are made. That being said, **the military discount of up to $5 off (50% off your order)** is a fantastic and generous perk, which I really appreciate. Plus, there are also some genuinely hardworking and kind individuals working here who make up for the occasional misstep. In short, while this McDonald’s has its ups and downs, the good moments—especially the discounts and a few really nice employees—help balance out the less-than-ideal experiences.
- JMJames MartinSep 29, 20255.0Love the fresh breakfast served fresh
- AJAlton JewellSep 28, 20251.0It was 8:25 pm Saturday stoped in the drive thru for milkshakes nobody around waited 5 min at the drive thru nobody asked for order so i went to window waited 5 minutes, seen girls in there talking . Nobody came to take order . I left
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 6626 N Ridge Rd, Madison, OH?
McDonald's is open daily from 5:45 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Saturday and from 7:00 AM to 10:30 PM on Sunday.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru open from 5:45 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What payment options are accepted at McDonald's in Madison, OH?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Is it possible to order McDonald's food for delivery or curbside pickup?
Yes, McDonald's offers delivery and curbside pickup services at this location.
Can I use the McDonald's App to place an order for this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What kind of services does McDonald's at this location provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What nearby fast food options are available near this McDonald's?
Nearby fast food options include Burger King, Arby's, Pizza Hut, Wendy's, and Little Caesars Pizza, convenient if you want to compare or have a variety of quick meals.
Are there any nearby automotive service stores close to McDonald's at 6626 N Ridge Rd?
Yes, nearby automotive stores include Advance Auto Parts, AutoZone, O'Reilly Auto Parts, and Sears Heating and Air Conditioning for your automotive and home improvement needs.
What banks or ATMs are located near this McDonald's for convenient cash withdrawals?
Nearby banking options include Citibank, Andover Bank, Huntington Bank, FirstMerit Bank, and a KeyBank ATM to help you with cash or financial services before or after your visit.