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McDonald's

3.5
(1061 reviews)

Business Details

6626 N Ridge Rd, Madison, OH
44057, United States
(440) 428-2100
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6626 N Ridge Rd, Madison, OH
44057, United States

Hours

Reviews

3.5
1,061 reviews
5 stars
375
4 stars
228
3 stars
211
2 stars
78
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of friendly staff but also instances of rudeness and poor management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicates that food quality is often subpar, with complaints about cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Overall Experience

The overall sentiment is mixed, with some customers enjoying their visits while others express frustration and disappointment.
  • PD
    Paige Dyangiano
    3 days ago
    5.0
    Went here for a shamrock shake and collecting the current toys. I love the toy hunt and this location did not let me down! They remembered to add the toys to my happy meal (yes I’m an adult) and also let me purchase additional toys. Services were quick and accurate!
  • BB
    Bethany Booth
    Feb 11, 2026
    1.0
    In the drive thru for 15 minutes & the person who took our payment through drive thru was overwhelmed & didnt even swipe our card & then practically threw it back at us & closed the window. We pulled up & they gave us our drinks & had us pull forward. A girl came out & said we didnt pay. When we went inside, we said the guy at the drive thru was struggling & the manager on duty swore at us, saying he wasn't. The drive thru guy then came up to the front, crying & apologized. It was by far the worst/craziest experience.
  • OM
    Ozwald Monghomery
    Feb 1, 2026
    5.0
    Amazing experience every day! The General Manager is always so professional and kind! Always appreciated
  • BG
    Brooke Gibson
    Jan 8, 2026
    3.0
    They gave me the wrong order and then were very rude to me when I brought it back
  • AB
    alyssa baker
    Dec 17, 2025
    1.0
    I was in the drive thru for 20 minutes just for my food to be cold. I would rather make the drive to painsville.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 6626 N Ridge Rd, Madison, OH?

McDonald's is open daily from 5:45 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 10:30 PM Monday through Saturday and from 7:00 AM to 10:30 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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