Dunkin'

3.6
597 reviews
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Business Details

815 E Aurora Rd, Macedonia, OH
44056, United States
(330) 548-7951
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Macedonia, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
815 E Aurora Rd, Macedonia, OH
44056, United States

Hours

Reviews

3.6
597 reviews
5 stars
264
4 stars
99
3 stars
80
2 stars
50
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unfriendly, unhelpful, and often ignoring customers.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and missing items, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and tables, which negatively impacted the dining experience.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Product Availability

Customers expressed dissatisfaction with the frequent lack of available donuts and other menu items, often running out early in the day.
  • PP
    Phil
    Dec 31, 2025
    1.0
    Man, I hate to 1 star this place. It’s such a cute little shop and they are friendly. No selection of Donuts at all. Very Limited. But the one star is really for the service. No one mans the counter! You walk in, and there are 4 people behind the counter with their backs to you ignoring you. It is bizarre.
  • AA
    AbbyRoze
    Dec 11, 2025
    2.0
    They have been hit by the Macedonia effect. I’ve had to leave my mobile order multiple times because they didn’t have it ready after 30 minutes and I was already late to work. What is the issue with every fast food place in Macedonia? I have to keep adding places to my no go list because customer service is so horrible. I don’t like to complain, but this is getting ridiculous. Last time I came here I put in a mobile order. After waiting in store for 20 minutes, I finally asked about my order and the woman said she didn’t make it because she didn’t have the bread I wanted. So you just figured I wanted nothing and didn’t bother to ask?
  • SS
    Stephen
    Nov 26, 2025
    5.0
    I never know to pull up or let them know I have a mobile order via intercom. Like the sign says pull up buuuut idk
  • SS
    Samantha Sharp
    Nov 25, 2025
    1.0
    Was given the wrong drink and unfortunately didn't know until it got home because my husband picked it up. Ordered a chai latte because I don't like coffee, was given a regular latte. Didn't realize it was that hard to read an order slip. I prefer Starbucks over this train wreck but unfortunately my husband prefers dunkin.
  • TC
    Taylor Cunningham
    Nov 23, 2025
    1.0
    Their staff is extremely unfriendly & their drinks and food are horrible quality.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Macedonia, OH?

Dunkin' in Macedonia, OH is open daily from 5:00 AM to 9:00 PM, except on Tuesdays when it closes at 1:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.