Dunkin'

3.6
593 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Macedonia, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
815 E Aurora Rd, Macedonia, OH
44056, United States

Hours

Reviews

3.6
593 reviews
5 stars
263
4 stars
99
3 stars
80
2 stars
50
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.

Cleanliness

Customers reported unsanitary conditions in the restaurant and bathrooms, with some noting dirty tables and floors.

Product Availability

Many customers expressed frustration over the frequent lack of donuts and other menu items, often running out before noon.

Service Speed

Multiple reviews mentioned slow service, particularly in the drive-thru, with long wait times and disorganization.

Food Quality

Feedback on food quality was mixed, with some praising the coffee and breakfast items, while others reported cold or poorly prepared food.
  • TC
    Taylor Cunningham
    1 day ago
    1.0
    Their staff is extremely unfriendly & their drinks and food are horrible quality.
  • JD
    Jacob Dudzic
    1 day ago
    1.0
    The worst dunkin I've ever been to. Terrible service.
  • CC
    Chuckchaw
    Nov 14, 2025
    1.0
    Absolutely terrible customer service will have upwards of six employees and if you come in to pick up your food, no one will say anything or greet you. One person will be working hard while the others are just standing around.
  • DP
    David Peck
    Nov 8, 2025
    2.0
    Being from New England originally where there are oftentimes three or four Dunkins in the same suburban town--some stores even visiable from one to another--when are we going to admit the truth? The coffee is hit or miss and the donuts are horrible. God forbid you get an XL that is barely passable when it has that sour taste of improper brewing. I guess the US Patent Office was coffect in denying their slogan, "the best coffee in America." When it's good, it's good. When it's bad, it's terrible, and increasingly the latter. Once upon a time, Dunkin Donuts used to have an ad, "gotta make the donuts," implying the donut guy had to get up at night to make the donuts for the day. Not anymore! They are not even made at the store. They are made regionally and at 8AM, you're getting day-old donuts. Probably baked from frozen, no less. But therein is the point: gradually lower expectations so the customer accepts good enough in favor of efficiency. Just don't expect to enjoy it relative to a good product that Dunkin knowingly discarded in favor of profit. I'd rather pay double than drink this swill and eat stale bakery.
  • AM
    Aaron Moritz
    Oct 27, 2025
    1.0
    The fact that I had to ask for a key to use the restroom makes me never want to give this location my business !

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Macedonia, OH?

Dunkin' in Macedonia, OH is open daily from 5:00 AM to 9:00 PM, except on Tuesdays when it closes at 1:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.