Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Macedonia, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
Product Availability
Customers frequently complained about the lack of available donuts and other menu items, often running out of stock.
Service Speed
Multiple reviews noted slow service times, both in-store and at the drive-thru, leading to long wait times.
DP
D P
Feb 7, 2026
1.0
Staff was very rude and we did not receive what we ordered.
Very disappointed! Not the service I am accustomed to at the Dunkins I normally frequent which all have friendly and courteous employees, who accurately fill my orders. We won't ever be returning to this one.
MC
Michael Collier
Jan 30, 2026
1.0
On 1/30/26 I walked into the store at 7:15 am. Similar to other reviews which I have read about this location there isn't a dedicated person/persons assigned to the front counter for walk in traffic. A young kid took my order of 18 bagels and cream cheese. After collecting the money he proceeded to fill other customer orders from the drive through and online orders for the next 15-20 minutes. He then finally came back to the counter and told me that they didn't have enough of the bagels that I ordered. I then told him to refund me and I assume that it was the manager who rang the refund. At no time did she even apologize for the situation. There was also a number of other walk in customers who weren't able to place their orders and they walked out. The staff from this store may want to take a field trip to the Solon Dukin store to see how a real Dunkin Donuts store should operate.
DD
Debbie
Jan 24, 2026
1.0
Why would you ask my senior citizen mother if she wants her change back? That’s just wrong. Don’t ask. Take the cash. Give the change.
Also, there was a poor selection of choices of donuts.
NP
Nikki Peterson
Jan 23, 2026
3.0
I wish they had actually put cream cheese on my bagel. This is what I got.
RB
rian black
Jan 14, 2026
1.0
Writing this because I’m still irritated i couldn’t get my coffee, i only had $100 bills how you gone tell me you can’t break my $100 bill and yall been open since 5am.. and it’s 12pm??? Where’s the money?
What are the operating hours of Dunkin' in Macedonia, OH?
Dunkin' in Macedonia, OH is open daily from 5:00 AM to 9:00 PM, except on Tuesdays when it closes at 1:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
What specialty items does Dunkin' serve at this location?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, and tea, among other popular items.
Can I order ahead using a mobile app for Dunkin' at this location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms for a fast grab and go experience.
Where is Dunkin' located in Macedonia, OH?
Dunkin' is located at 815 E Aurora Rd, next to the train tracks, in the Summit sublocality of Macedonia, OH 44056.
What are some nearby places of interest around Dunkin' that customers might visit?
Nearby places include Nordonia Hills Chiropractic, East of Chicago Pizza, CPR Cell Phone Repair Macedonia, and the Firefighter Statue monument. Customers can combine their visit with these services or attractions.
Is there a convenient way to reach Dunkin' via nearby coffee shops or eateries?
Yes, Mocha Coffee Company Distributors and Brews & Blends are nearby coffee shops and restaurants where customers might stop by before or after visiting Dunkin'.
Are there any pet-related services near Dunkin' in Macedonia?
Yes, Tails R Waggin, Barks and Recreation, and Triton Marine are nearby pet stores and pet service providers you can visit along with Dunkin'.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and easy service.
What meals are served at the Dunkin' Macedonia location?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy various dining needs throughout the day.
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