Arby's

3.9
904 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
683 E Aurora Rd, Macedonia, OH
44056, United States

Hours

Reviews

3.9
904 reviews
5 stars
410
4 stars
240
3 stars
126
2 stars
44
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and poor service.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting it was clean while others mentioned it was dirty.

Management

Management is noted positively by some for being responsive and friendly, but there are complaints about understaffing and poor management practices.
  • MK
    Mark Kerns
    5 days ago
    1.0
    I went through the drive-thru and lunch today and there was one person running register for drive-thru and regular register inside. It took over 20 minutes for me to get my food and I was a third person in line in the Drive-Thru
  • WW
    William
    Dec 31, 2025
    5.0
    Good staff
  • II
    InsaneNinja
    Dec 27, 2025
    5.0
    Always made fresh, easy to order from the app. One of my top places rn.
  • CP
    Carol Powell
    Oct 18, 2025
    4.0
    It's a bit expensive
  • RC
    Robert Collins
    Oct 6, 2025
    5.0
    Excellent customer service from staff and the manager ( I don’t know her name ) I am assuming she’s the GM. She’s been there every time. Food always fresh hot. Great Job Macedonia Arbys! I’ve been there once a week past three weeks. Keep up doing a fantastic job!