Business Details
About
Mexican Restaurant
Chipotle Legacy Village Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
425 reviews
5 stars
119
4 stars
46
3 stars
33
2 stars
35
1 star
192
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Cleanliness
Many customers reported that the restaurant was dirty and unkempt, with complaints about the state of the dining area and food preparation areas.
Ingredient Availability
Frequent complaints about being out of basic ingredients like rice, guacamole, and other staples, leading to frustration among customers.
Food Quality
Several reviews mentioned subpar food quality, including poorly cooked ingredients and incorrect orders.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of oversight and poor staff training as contributing factors to the negative experiences.
- KSKyle S6 days ago1.0They claim you can only get food by ordering online even though they are open.
- AMAaliyah McCoyDec 5, 20255.0I love it here I always go here with my boyfriend Tavari
- TTTrevor TersmetteNov 23, 20252.0Never seen such an energetic and joyful crew do so little work. Several items were out, no ice in the drink machine, mess everywhere. No line and still took several minutes for someone to begin getting our order.
- KWKevin WightNov 21, 20251.0Literally the worst run Chipotle in existence. Stopped coming here 2 years ago because it was so poorly run and mis-managed. Thought I would give it another shot and nothing has changed. Waited in line for 10 min (because they only have 1 person making orders at 8pm on a Friday)… only for them to yell out “we are out of white rice for 30 min”. The reason I stopped coming before was because no matter when you would go they would inevitably be out of the most common ingredients (rice, guacamole, salsa, you name it). This is the result of poor management and employees who just don’t care. How hard is it to anticipate that you are going to need to start rice (because you’re running low)? instead of waiting until you use the last scoop. Unreal
- MCMichael CNov 12, 20251.0Came to pickup a mobile order at 6:49 … came to a trashed restaurant and mobile order station is shut down due to short staff per Byron the MOD. Cashier is wearing same gloves to collect money and put cheese on top of customers bowls. My mobile order continues to be put behind other customers just walking in at 6:49 during prime dinner rush. My order is running on ten minutes late with no sign of being made soon. Byron the manager says they are “making it” I’m still standing here watching everyone else order being made but mine. Also this restaurant is out of vinaigrette. There is a reason people are saying chipotle has gone downhill. The legacy village location is a perfect example why.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Legacy Village Relo offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the opening hours of Chipotle Mexican Grill in Lyndhurst, OH?
The restaurant is open from 10:45 AM to 10:00 PM Monday through Saturday, and from 10:45 AM to 8:00 PM on Sundays.
Does Chipotle Mexican Grill at Legacy Village Relo offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through their app available on the Apple App Store.
What is the address and contact phone number for Chipotle Mexican Grill in Lyndhurst?
The address is 24651 Cedar Rd, Lyndhurst, OH 44124. You can reach them by phone at +1 216-291-9586.
Does Chipotle Mexican Grill in Legacy Village Relo accept credit cards and offer catering?
Yes, they accept credit cards and offer both catering and catering delivery services.
Are there any beauty salons or spas near Chipotle Mexican Grill at Legacy Village Relo?
Yes, several such as House of Beautiful Locs, Panache Hair Salon, Nail Envy, and Styles by Christy are nearby, making it convenient to combine a meal with a beauty appointment.
What kinds of retail stores are close to Chipotle Mexican Grill in Lyndhurst?
Nearby retail options include Janie and Jack (children's clothing), Picciones Jewelers, Calico Corners Calico Home (fabric store), and Things Remembered (gift shop), perfect for shopping before or after dining.
Are there coffee shops or other eateries near Chipotle at Legacy Village Relo?
Yes, you can find Starbucks coffee shop, Bar Louie American restaurant and bar, and Macs & Stacks sandwich shop nearby for additional dining options.
Is there accommodation near Chipotle Mexican Grill at Legacy Village Relo?
Yes, Hyatt Place hotel is located nearby, convenient for visitors who want to stay close to dining and shopping areas.