Chipotle Loveland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and food debris on the floor.
Ingredient Availability
Multiple reviews mentioned that the location frequently ran out of key ingredients, leading to dissatisfaction among customers.
Management Problems
There were consistent complaints about poor management practices, including inadequate staffing and lack of responsiveness to customer needs.
RL
Ryan Lahman
Jan 2, 2026
1.0
This chipotle consistently sucks. The portions consistently are slim and they always find a way to run out of a crucial item.
JL
Jeff Lane
Jan 1, 2026
2.0
Ordered a burrito and a salad. Ordered online for pickup. Burrito was missing two ingredients and salad was very skimpy. Would recommend that you walk in and order to ensure order is correct and to (hopefully) get a good portion size. Follow-up: I was directed to the Chipotle website to provide information on my experience. It took multiple attempts as I would enter the information and when I got to the "submit" button I would get an error saying to try again. Finally I logged into my Chipotle account and entered the information via the chatbot. In return for getting a burrito missing two ingredients and a very small salad I was given a free drink. Not what I'd call great customer service.
KM
Kyle McCorkle
Dec 4, 2025
4.0
No real complaints, food was pretty good. Got a new worker who couldn't quite wrap the burritos well, but she called in an assist who handled it just fine, so I'm happy with that. Only real downside is that every Chipotle's ambience just kinda sucks, but I got carry-out so it's not a huge deal.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Loveland offer?
Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Loveland?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Loveland offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I order online from Chipotle Loveland?
Yes, you can order online through their official website or mobile app.
How can I contact Chipotle Mexican Grill in Loveland?
You can call them at +1 513-683-0255 or email at OH.3098.Loveland@chipotle.com.
Does Chipotle Loveland accept credit cards and offer gift cards?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
Are there other food options near Chipotle Mexican Grill in Loveland?
Nearby food options include Starbucks coffee shop and Quiznos fast food restaurant, which you might visit before or after dining at Chipotle.
Where can I find fitness or gym facilities near Chipotle Loveland?
Body Alive Loveland Lagree and Snap Fitness are nearby gyms where you can work out before or after enjoying a meal at Chipotle.
What nearby services are available if I need mobile phone support while visiting Chipotle Loveland?
T-Mobile and Verizon stores are nearby for mobile phone services, useful if you need connectivity or support during your visit.
Is Chipotle Mexican Grill in Loveland involved in any sustainable food practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms committed to humane and sustainable practices.