Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or incompetent service.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
While many customers enjoy the food, there are reports of cold or old food being served, particularly during late hours.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also mentions of unsanitary conditions and poorly maintained areas.
Value for Money
Customers appreciate the value of the food, but some feel prices are high compared to the quality received.
DR
David and Amanda Rice
Nov 14, 2025
4.0
Every time we go to this Wendy's they are courteous and always get all my food and it's right
JT
Jim Thompson
Nov 8, 2025
1.0
Worst service I have ever had the man at window was dirty looking and my food , a Dave’s double didn’t have ketchup on it. This place is getting worse and worse.
MF
Mason Filipkowski
Oct 21, 2025
1.0
Id been a GM for 7 years. Jennifer is an awful manager. I walk in, completely dead store. Wait up front for several minutes, someone whose been there the entire time finally says "Jen, customer up front"
Finally.
She comes up, doesnt greet me, I order, ask for a large drink. She waves her hands around like I just said something stupid. "Orange juice? Coffee? What?"
.....
I tell her large soda is usually what it means. She says "no we have other things"
.... she literally starts arguing with me about what the default meaning of a large drink is, something you learn as a crew member, much less a manager.
Didn't give me my receipt, literally had to reach across and grab it from the printer myself.
The person making food has long nails and is wearing gloves and is TEXTING ON HER PHONE WHILE MAKING FOOD AND WEARING THE GLOVES. DISGUSTING. The cheese is all stacked diagonally exposing the corners to the open air, another gross food safety violation.
Im a regular. Some of the older crew members deserve a management position more than people like Jennifer.
LB
Love Bug
Aug 16, 2025
4.0
Wendy's is a great place for a quick bite. Friendly staff. We love their baked potato and chili.
RR
ROGERQUICK
Aug 15, 2025
5.0
Their fries are fried to absolute perfection—golden and crispy on the outside, soft and fluffy on the inside, with just the right amount of seasoning to make them irresistibly delicious in every bite.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for the Wendy's at 915 N Chapel St?
The Wendy's at 915 N Chapel St is open Monday to Wednesday and Sunday from 6:30 AM to 10:00 PM, and Thursday to Saturday from 6:30 AM to midnight.
Is there a drive-through service available at this Wendy's location?
Yes, the Wendy's at 915 N Chapel St offers drive-through service with the same operating hours as the restaurant.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near 915 N Chapel St?
Delivery may be available through the Wendy's app or online at order.wendys.com by entering your delivery address to check availability.
What payment options are accepted at Wendy's 915 N Chapel St?
Accepted payments include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's location at 915 N Chapel St for questions or feedback?
You can call the location directly at (330) 575-2756 or reach Wendy's Customer Care by live chat or phone at 888-624-8140. Feedback can also be provided through Wendy’s Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for this Wendy’s?
Menu prices, nutrition, and allergen information are available on Wendy's website and mobile app, or at the restaurant.
Is there another fast food restaurant near Wendy's at 915 N Chapel St?
Yes, Burger King and McDonald's are nearby fast food restaurants where you can explore different burger options before or after visiting Wendy's.
What nearby places can I visit after dining at Wendy's 915 N Chapel St?
You might enjoy visiting Diamond Recreation Park for outdoor activities or the Louisville Public Library for some quiet reading time, both located close to Wendy's.
Are there convenient services near Wendy's to combine errands during a visit?
Yes, nearby services include the Louisville Post Office and Consumers National Bank, allowing you to run errands conveniently along with your meal at Wendy's.