Wendy's

4.1
325 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
915 N Chapel St, Louisville, OH
44641, United States

Hours

Reviews

4.1
325 reviews
5 stars
179
4 stars
70
3 stars
28
2 stars
16
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and service quality, with some praising the staff while others reported rudeness and poor communication.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared food.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Some customers noted cleanliness in the dining area and restrooms, while others reported unsanitary conditions in food preparation.

Value for Money

Customers appreciate the value of meal deals, but some find prices high compared to the quality of food received.
  • DR
    David and Amanda Rice
    Nov 14, 2025
    4.0
    Every time we go to this Wendy's they are courteous and always get all my food and it's right
  • JT
    Jim Thompson
    Nov 8, 2025
    1.0
    Worst service I have ever had the man at window was dirty looking and my food , a Dave’s double didn’t have ketchup on it. This place is getting worse and worse.
  • MF
    Mason Filipkowski
    Oct 21, 2025
    1.0
    Id been a GM for 7 years. Jennifer is an awful manager. I walk in, completely dead store. Wait up front for several minutes, someone whose been there the entire time finally says "Jen, customer up front" Finally. She comes up, doesnt greet me, I order, ask for a large drink. She waves her hands around like I just said something stupid. "Orange juice? Coffee? What?" ..... I tell her large soda is usually what it means. She says "no we have other things" .... she literally starts arguing with me about what the default meaning of a large drink is, something you learn as a crew member, much less a manager. Didn't give me my receipt, literally had to reach across and grab it from the printer myself. The person making food has long nails and is wearing gloves and is TEXTING ON HER PHONE WHILE MAKING FOOD AND WEARING THE GLOVES. DISGUSTING. The cheese is all stacked diagonally exposing the corners to the open air, another gross food safety violation. Im a regular. Some of the older crew members deserve a management position more than people like Jennifer.
  • MT
    Mayrita Traveler
    Aug 16, 2025
    4.0
    Wendy's is a great place for a quick bite. Friendly staff. We love their baked potato and chili.
  • RR
    ROGERQUICK
    Aug 15, 2025
    5.0
    Their fries are fried to absolute perfection—golden and crispy on the outside, soft and fluffy on the inside, with just the right amount of seasoning to make them irresistibly delicious in every bite.

Frequently Asked Questions About Wendy's

Is 915 N Chapel Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.