Wendy's

4.1
326 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
915 N Chapel St, Louisville, OH
44641, United States

Hours

Reviews

4.1
326 reviews
5 stars
180
4 stars
70
3 stars
28
2 stars
16
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or incompetent service.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

While many customers enjoy the food, there are reports of cold or old food being served, particularly during late hours.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but there are also mentions of unsanitary conditions and poorly maintained areas.

Value for Money

Customers appreciate the value of the food, but some feel prices are high compared to the quality received.
  • DR
    David and Amanda Rice
    Nov 14, 2025
    4.0
    Every time we go to this Wendy's they are courteous and always get all my food and it's right
  • JT
    Jim Thompson
    Nov 8, 2025
    1.0
    Worst service I have ever had the man at window was dirty looking and my food , a Dave’s double didn’t have ketchup on it. This place is getting worse and worse.
  • MF
    Mason Filipkowski
    Oct 21, 2025
    1.0
    Id been a GM for 7 years. Jennifer is an awful manager. I walk in, completely dead store. Wait up front for several minutes, someone whose been there the entire time finally says "Jen, customer up front" Finally. She comes up, doesnt greet me, I order, ask for a large drink. She waves her hands around like I just said something stupid. "Orange juice? Coffee? What?" ..... I tell her large soda is usually what it means. She says "no we have other things" .... she literally starts arguing with me about what the default meaning of a large drink is, something you learn as a crew member, much less a manager. Didn't give me my receipt, literally had to reach across and grab it from the printer myself. The person making food has long nails and is wearing gloves and is TEXTING ON HER PHONE WHILE MAKING FOOD AND WEARING THE GLOVES. DISGUSTING. The cheese is all stacked diagonally exposing the corners to the open air, another gross food safety violation. Im a regular. Some of the older crew members deserve a management position more than people like Jennifer.
  • LB
    Love Bug
    Aug 16, 2025
    4.0
    Wendy's is a great place for a quick bite. Friendly staff. We love their baked potato and chili.
  • RR
    ROGERQUICK
    Aug 15, 2025
    5.0
    Their fries are fried to absolute perfection—golden and crispy on the outside, soft and fluffy on the inside, with just the right amount of seasoning to make them irresistibly delicious in every bite.

Frequently Asked Questions About Wendy's

Is 915 N Chapel Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours for the Wendy's at 915 N Chapel St?

The Wendy's at 915 N Chapel St is open Monday to Wednesday and Sunday from 6:30 AM to 10:00 PM, and Thursday to Saturday from 6:30 AM to midnight.