Scratch Steakhouse And Lounge

4.3
689 reviews

About

Steak House

Location

Scratch Steakhouse And Lounge
108 E Main St, Louisville, OH
44641, United States

Hours

Reviews

4.3
689 reviews
5 stars
490
4 stars
62
3 stars
38
2 stars
40
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food, especially the steaks, describing them as delicious, well-cooked, and worth the price.

Service

Many reviews highlighted excellent service, with staff being attentive and friendly, and the owner often interacting with guests.

Pricing Concerns

Several customers expressed that the prices were high compared to the quality of food and service, with some feeling it was not justified.

Reservation Issues

Multiple reviews mentioned problems with reservations, including cancellations without notification, leading to dissatisfaction.

Atmosphere

The restaurant's ambiance received mixed feedback, with some enjoying the cozy feel while others found it lacking for a higher-end dining experience.
  • AS
    Allie Smith
    Nov 17, 2025
    3.0
    Our server was very friendly and made killer drinks, food was very good. However I was incredibly disappointed with the overall knowledge of gluten and simply careless efforts made. There was one appetizer on the menu labeled as “GF” however after questioning discovered that the wonton chips contained gluten. My salad was also labeled as “GF” but came out with croutons even after multiple conversations about needing gluten free/friendly. The soups all sounded great, but I wanted to be sure that none of them were thickened with flour- cook assured all 3 soups (including the barley soup???!!!) contained no gluten ingredients. I ended up getting the potato soup, I do believe it was in fact thickened with flour. I had just a couple bites of it and was sick the majority of the weekend. Please educate your staff or don’t claim to be gluten free/friendly. I was actually really excited to go out for a nice dinner and not have to worry based on reviews from “Find me GF” but those were clearly outdated.
  • RC
    Rich Crum
    Nov 17, 2025
    5.0
    I had a party at Scratch this past weekend. Demond and his staff were top notch, taking great care to make sure we had the best time. The food was amazing as it has been each time. Whether you are looking for a dinner or catering Scratch is the place to go. Thanks for a great experience.
  • SL
    Sean Lacey
    Nov 14, 2025
    5.0
    We tried Scratch for the first time on my birthday and I was thoroughly impressed. The food was great and the pricing is reasonable. They cook the steaks true to request and their customer service is excellent.
  • MR
    Mark Rich
    Oct 31, 2025
    5.0
    Scratch is always excellent! I've never had a bad meal and the staff are always on top of things. You never have to wait and it's always a great experience.
  • KS
    Kelly Schneiders
    Oct 24, 2025
    4.0
    Tried the family meal tonight, would love to mix and match main choice because my son wanted chicken tenders while my husband and I wanted steaks lol however; the chicken was delicious and the veggies were seasoned well - we got a ton of food for a great price. Only complaint is we did not get the dipping sauce it says it comes with but other than that it was a good amount of food for the price!

Frequently Asked Questions About Scratch Steakhouse And Lounge

What are the operating hours of Scratch Steakhouse And Lounge?

Scratch Steakhouse And Lounge is open Monday through Saturday from 5:00 PM to 9:00 PM and closed on Sundays.

Does Scratch Steakhouse And Lounge offer delivery service?

Yes, the restaurant offers both delivery and in-store pickup services.