McDonald's

3.6
680 reviews
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Business Details

219 N Chapel St, Louisville, OH
44641, United States
(330) 875-4678
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
219 N Chapel St, Louisville, OH
44641, United States

Hours

Reviews

3.6
680 reviews
5 stars
265
4 stars
139
3 stars
118
2 stars
46
1 star
112

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, particularly during busy hours, with some noting that service was not fast as expected for a fast food restaurant.

Food Quality

There were numerous complaints about food being served cold, improperly cooked, or not fresh.

Customer Service

While some reviews praised friendly staff, many others highlighted rude behavior and poor management, particularly in handling complaints.

Cleanliness

Several customers noted cleanliness issues, particularly in restrooms and overall restaurant conditions.
  • DC
    Douglas Cain
    Dec 20, 2025
    1.0
    Crap crap and more crap
  • SS
    Sara Smith
    Oct 25, 2025
    1.0
    This McDonald’s has gone down hill. I refuse to go to the actual location because a couple weeks ago they tried to steal from me. They placed an item on my order and I called it out and said I didn’t order that. He took it off and then as I get to the window magically it’s back on there. I again say I didn’t order that. Then of course I had to park for 6 minutes for a latte. This morning I order door dash. 4 items is all they had to bag up. And I’m missing half my meal. I don’t understand why the owners are letting their business get this way. But as long as they get their cash I’m sure the owners could care less who’s spending money in they business.
  • FB
    Fred Beasley
    Oct 15, 2025
    5.0
    I love this place I come through on the daily and they always make sure I got my lunch as a fast moving person I rarely have time to eat unfortunately these guys always make sure I’m taken care of any problems will be resolved smiling and I just adore the manager she’s a very kind woman! Thank you guys for my daily cheeseburgers -cj
  • MM
    Marcus Mayle
    Oct 11, 2025
    5.0
    Great customer service!
  • CC
    Chrispy Chris
    Sep 19, 2025
    1.0
    My friend made online order and accidentally made the pick up for the inside instead of the drive through and this old lady had the audacity to hold my food back after I had already paid for my order.
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Frequently Asked Questions About McDonald's

What are McDonald's regular opening hours at 219 N Chapel St, Louisville, OH?

McDonald's at 219 N Chapel St, Louisville, OH is open 24 hours from Monday to Saturday and from 6:00 AM to midnight on Sunday.

Until what time is the drive-thru service available?

The drive-thru at this McDonald's location is open 24 hours from Monday to Saturday and from 6:00 AM to midnight on Sunday.