Dunkin'

3.7
590 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Louisville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6573 Reno Dr, Louisville, OH
44641, United States

Hours

Reviews

3.7
590 reviews
5 stars
288
4 stars
103
3 stars
49
2 stars
45
1 star
105

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, including wrong drinks and missing items.

Service Quality

Customers reported slow service and rude staff, with many experiences of long wait times.

Food Quality

Inconsistent food quality, with issues such as cold or burnt items and poorly made drinks.

Cleanliness

Concerns about cleanliness in the store and restrooms, with reports of dirty tables and floors.

Staff Training

Many reviews indicate a need for better staff training and customer service skills.
  • JJ
    John Clark (Johnny)
    Dec 24, 2025
    2.0
    I go to dunkin way too much but this one every time I come through I get great customer service but they always mess up one of my drinks. I would understand if it's once in a while but it's every time I go there. This time I got the peppermint mocha hot chocolate but they used coffee instead of hot chocolate. You can taste and smell the difference immediately. Don't recommend for drinks and the food is decent half the time.
  • LS
    Luke Smith
    Dec 11, 2025
    1.0
    I’ve gotten drinks and donuts and they are always perfect but anytime I order some kind of sandwich. The bread is always burnt and hard and the Meat or eggs are cold and never cooked. If I wanted something from Dunkin food wise, I would have to drive at least 20 minutes away, just to be satisfied
  • JM
    jada mills
    Dec 11, 2025
    1.0
    I used to go to dunkin ALLLL the time. Now? Not so much. I live 2min from this dunkin and order food and coffee through the drive thru, 9/10 my order is wrong. My previous visit, i received ICE cold hashbrowns.. loaded and regular. I call, whoever i spoke to took my first and last name so this last time when i went she said there is no name written down and she can only comp me for the regular hashbrowns which mind you… i PAID for regular AND loaded. But its my fault noone kept a tabbon messed up orders? Not to mention wait times are TREMENDOUS.
  • FF
    Foodie
    Dec 2, 2025
    1.0
    Went around 9 o’clock this morning. Very rude employees.
  • DH
    Dhjeje Hehehd
    Nov 16, 2025
    1.0
    I know this is a weird flex, but I **only** eat at the fast food places here in Louisville. Breakfast, lunch, dinner. This place is the worst fast food joint in town. When they're not forgetting half the items, (I'm not overexaggerating, multiple times we will order 6 things, and only 3 things will be in the bag,) they'll be making coffees differently every day, the bagels will be hard and cold, they'll be sold out of random things, and Ive seen a particular manager being rude as heck to other people (not myself) completely unwarranted. The list of problems goes on. I just hope the franchise owner or the appropriate people actually read these and are looking to make a positive change.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6573 Reno Dr, Louisville, OH?

Dunkin' in Louisville, OH is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.