Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Louisville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times, often exceeding 20 minutes, both in drive-thru and inside the store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Staff Attitude
Several customers noted unhelpful or rude behavior from staff, contributing to a negative experience.
Cleanliness
The facility was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, including drinks that were watered down or incorrectly made.
AH
Alex Hippert
1 day ago
1.0
I’m at this location 2x a day these new crews gotta get there crap together my coffee has been wrong and terrible even after remaking it 3-4 times.
DH
Dhjeje Hehehd
Nov 16, 2025
1.0
I know this is a weird flex, but I **only** eat at the fast food places here in Louisville. Breakfast, lunch, dinner.
This place is the worst fast food joint in town. When they're not forgetting half the items, (I'm not overexaggerating, multiple times we will order 6 things, and only 3 things will be in the bag,) they'll be making coffees differently every day, the bagels will be hard and cold, they'll be sold out of random things, and Ive seen a particular manager being rude as heck to other people (not myself) completely unwarranted. The list of problems goes on.
I just hope the franchise owner or the appropriate people actually read these and are looking to make a positive change.
RW
Reagan Whipkey
Nov 10, 2025
5.0
Store is always nice and clean. Bryce was very courteous and genuine! Thank you
AM
Amy McNamee
Oct 20, 2025
1.0
I went inside as drive thru was wrapped around the building. There was NOBODY INSIDE- no wait inside.
I ordered 2 hot coffees, a gift card and a donut. I was also told, by the manager, my rewards account couldn't be scanned nor looked up and I'd have to do it myself with the receipt. I've not had that happen before.
Also the cashier got out 2 gift cards and then didn't know which one was mine.
It also took 12 minutes for my order.
Other customers who placed coffee and food orders after me had been served & left.
My order wasnt difficult: A decaf coffee with Carmel. And a pumpkin spice latte and a donut.
I find ALL of this very disheartening. The staff was not pleasant, the manager wasn't helpful nor nice. She was angry that I asked questions and she barked her snswers at me. Which in a retail atmosphere isn't a great thing to do.
The facility itself was also dirty inside.
HF
halle farrell
Oct 8, 2025
2.0
I put in a mobile order at 5:40 a.m. I didn't get my food until a half an hour later at 6:10 as I watched 15 people who ordered more than me get their stuff and go. I actually had to go through the drive-thru after I noticed there wasn't a line for about 6 minutes to get my stuff and even then, it still took another 8 minutes. They were not short staffed. There was three in the front more in the back and more workers coming in.
What are the operating hours of Dunkin' at 6573 Reno Dr, Louisville, OH?
Dunkin' in Louisville, OH is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' offers new beverages like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, customers can order ahead using the Dunkin' mobile app available on iOS and Android platforms for a faster grab-and-go experience.
What types of food and beverages does Dunkin' serve in Louisville, OH?
Dunkin' serves espresso, coffee, breakfast sandwiches, donuts, tea, and offers meals like breakfast, brunch, and lunch daily.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit card payments for customer convenience.
What nearby attractions can I visit before or after grabbing coffee at Dunkin'?
Nearby you can visit Diamond Recreation Park for outdoor activities, or the Louisville Post Office if you need postal services.
Are there dining options near Dunkin' if I want to try other cuisines?
Yes, nearby dining options include Tomi Hibachi Japanese Grill & Sushi for Asian cuisine, Señor Pancho's for Mexican food, and Jimmy's Backyard BBQ for barbecue.
How can nearby stores like Snack Box Food Mart complement my visit to Dunkin'?
You can stop by Snack Box Food Mart nearby for convenience items or quick snacks, making it easy to combine your coffee run with other errands.