Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
622 reviews
5 stars
343
4 stars
156
3 stars
51
2 stars
26
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the ice cream and Blizzards, but many reported issues with food temperature and preparation, including cold and burnt items.
Service Speed
While some reviews highlighted friendly and quick service, many customers experienced slow service, especially in the drive-thru.
Staff Attitude
Feedback on staff was mixed; some customers appreciated the friendly service, while others reported unprofessional behavior and poor treatment of employees.
Cleanliness
The establishment was generally noted for being clean, contributing positively to the customer experience.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
- ARAlexis Roberson3 days ago3.0Everything was great.. til I opened my banana split bag. What is this?…. Ice cream, chocolate syrup, and whipped cream. Are you kidding me?…
- CMChristy MinerOct 14, 20255.0Ordered my son an ice cream cake for his 16th birthday. Used the option online to upload a photo of his number plate from his dirt bike. They fit the picture and the writing that I requested perfect and the cake was absolutely amazing. Thank you Louisville DQ!
- MMMorgan MayfieldOct 7, 20255.0The food is always hot and fresh except the service seems lacking. The service is slightly unprofessional and often times gets easily distracted with each other. Expect to wait more than 7 minutes for any order of food whether it’s drive thru or from the front counter. The desserts are cold and made to order.
- MAMuhammad AslamSep 21, 20255.0The Dairy Queen in Louisville, Ohio, isn't just an ice cream shop; it's a seasonal landmark. As soon as the iconic red and white awning opens for the year, it feels like summer has officially arrived. This classic walk-up spot thrives on a simple but perfect formula: high-quality soft-serve and a welcoming, community atmosphere. This DQ is dedicated to the treats that made the brand famous. The soft-serve cones are a testament to perfection, each one featuring that signature, flawless curl on top. But the star of the show is undeniably the Blizzard. They are consistently thick and rich, packed with a generous amount of mix-ins and served with that famous upside-down flip that proves its density. From the classic Oreo to the Butterfinger and seasonal flavors, every spoonful is a delight. Beyond the treats, the experience is what keeps people coming back. The staff, often local high school students, are quick and friendly, working through long lines with impressive efficiency. The outdoor seating provides the perfect spot to enjoy your frozen dessert while watching kids on bikes and families gathering after a local game. It’s a place where memories are made—a reliable stop for a cool treat on a hot day. This Dairy Queen is a true slice of Americana, and it remains a cherished institution for the Louisville community.
- ABAndrew BoalsJul 28, 20251.0The children running this store think it’s a good idea to put BURNT to the crisp chicken tenders in baskets and think oh we are tossing them in sauce. It’ll be fine. Ummmm no…. These FOUR tenders are BURNT TOGETHER!!!!! Hard as rocks. Yea so thanks for nothin Dairy Queen
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours of Dairy Queen Grill & Chill in Louisville, OH?
Dairy Queen Grill & Chill is open Monday to Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1015 W Main St, Louisville, OH, 44641-1107, United States.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, the location offers drive-thru service as well as outdoor seating for customers.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and is welcoming to children.
Can I place an order online for pick-up at Dairy Queen Grill & Chill?
Yes, you can place an online order for pick-up through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44647/
What special treats is Dairy Queen Grill & Chill known for?
They are known for their Blizzard® Treats, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQCakes.com ice cream cakes.
Are there any parks nearby where I can enjoy a treat from Dairy Queen?
Yes, Constitution Park is nearby where you can enjoy your Dairy Queen treats in a pleasant outdoor environment.
I have an appointment at Chughtai Samina MD nearby; can I grab a bite or dessert at Dairy Queen close after?
Absolutely! Dairy Queen Grill & Chill is close to Chughtai Samina MD, making it convenient to enjoy classic fast food and soft-serve ice cream after your appointment.
Where can I find other services near Dairy Queen in Louisville for errands or leisure?
Nearby, you can find various services such as the Louisville Constitution Center for community events, West Main Barbershop, and Mercy Medical Center for healthcare needs, making it easy to combine visits.