Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3490 Colorado Avenue in Lorain, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Cash onlyNot available
- Accepts checksNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.9
445 reviews
5 stars
241
4 stars
74
3 stars
33
2 stars
17
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being described as rude and dismissive, while others, particularly the new GM William, received praise for being helpful and accommodating.
Order Accuracy
Numerous reviews highlight issues with order accuracy, including incorrect items being delivered and missing components, leading to customer dissatisfaction.
Food Quality
There are mixed reviews regarding food quality, with some customers enjoying their meals while others reported issues such as undercooked or overcooked items, and complaints about the freshness of the food.
Drive-Thru Experience
Many customers noted the drive-thru only policy, which has led to long wait times and frustration when orders are not ready.
Management Issues
Several reviews mention poor management practices, including lack of accountability and failure to resolve customer complaints effectively.
- ARAmanda RileyDec 19, 20251.0I called to explain that my order was incorrect, but the employee who answered didn’t give me a chance to speak or explain the issue. She immediately had an attitude, talked over me, was dismissive and rude. She even questioned whether my order was actually wrong, despite the fact that I was calling to report the mistake. She consistently talked over me, refused to listen and made no actual effort to resolve the situation other than a loud rude attitude. Idk who she was but she shouldn’t be in customer service- all she did was make the situation worse. All I wanted was the difference for the incorrect pizza. Not a credit. Wasn’t asking for a free pizza or to drive to store. Corporate should listen to that recording of their staff member to train on what not to do as an employee.
- SCSnazzy CoinsDec 2, 20251.0Pizza arrived without a carrier and was Luke warm. Not cooked enough.Order missing items.
- JHJason HaasAug 26, 20252.0The doors are locked, you cannot go inside. Is Pizza Hut is drive-thru only. If somebody gets there before their order is ready they just sit and block the drive-thru window. What should have just been a drive-in drive out turns into a half hour long ordeal of just sitting in the Drive-Thru line. If you're not going to allow customers to come into the lobby and pick up their orders you should at least have the orders that aren't ready pull forward so the orders that are ready can be picked up.
- AVAna V.Aug 25, 20255.0Great deals. Especially on $2 Tuesday on personal pans. I didn't give a score on atmosphere because I only use the drive thru at this location.
- IOIT'S ME #OHBOIAug 20, 20253.0They primarily do service through the drive-thru! I called in the order they said it would take about 20 minutes I arrived to 25 minutes later they told me it will be two additional minutes 10 minutes later I had to knock on the door and and one staff member was extremely rude while the other staff member grabbed my food out of the warmer and handed it to me. Had I waited in line I probably would have been there for another 20 minutes
Frequently Asked Questions About Pizza Hut
Where is the Pizza Hut located in Lorain, OH?
The Pizza Hut is located at 3490 Colorado Avenue, Lorain, OH 44052.
What are the Pizza Hut Lorain's delivery hours?
Delivery is available Monday to Thursday from 12:00 PM to 8:00 PM, and Friday to Sunday from 12:00 PM to 9:00 PM.
Does Pizza Hut Lorain offer in-store pickup and delivery services?
Yes, they offer in-store pickup, delivery, and no-contact delivery services.
How can I order from Pizza Hut Lorain online?
You can order online through the Pizza Hut website or mobile app for delivery, carryout, or curbside service.
What types of food does Pizza Hut Lorain serve?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, plus signature wings, pastas, and desserts.
Are there any special deals or rewards available at Pizza Hut Lorain?
Yes, Hut Rewards® offers discounts, pizza deals, and coupons; details are available on the Pizza Hut deals page and mobile app.
Can I get wing delivery or carryout at Pizza Hut Lorain?
Yes, Pizza Hut offers traditional and boneless wing delivery and carryout with various Wingstreet® flavors like buffalo, garlic parmesan, honey BBQ, and more.
What nearby places can I visit before or after dining at Pizza Hut Lorain?
Nearby you can visit Maple Park and Cromwell Park for outdoor activities, Staton Sports gym for fitness, or stop by the Post Office Lorain Colorado Avenue if you need postal services.
Are there other pizza restaurants close to Pizza Hut Lorain?
Yes, nearby pizza options include another Pizza Hut and Papa Johns Pizza, offering alternatives for pizza lovers.
What nearby services are available that can complement my visit to Pizza Hut Lorain?
You can find nearby services like U-Haul Neighborhood Dealer for truck rentals, Valero and Don's Sunoco for gas stations, and Metro by T-Mobile for mobile phone needs.