McDonald's

3.3
1643 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6400 Middle Ridge Rd, Lorain, OH
44053, United States

Hours

Reviews

3.3
1,643 reviews
5 stars
518
4 stars
330
3 stars
312
2 stars
163
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several customers expressing dissatisfaction with the quality and presentation.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Customer Experience

There were mixed reviews on customer service, with some praising individual employees while others criticized the overall lack of attentiveness and professionalism.

Pricing Concerns

Several customers expressed frustration over high prices and inconsistent pricing compared to other locations.
  • LB
    Letoya Bennett
    3 days ago
    1.0
    I do not frequent this location often because it NEVER fails to disappoint. It is convenient on my way to work, but I will go out of my way for better quality. Drive Thru employees are great! Food absolutely horrible! EVERY time. This morning I gave it another try, hash brown was soaked in oil and practically raw. The oil soaked the package, the wrapper of the sandwich, and all of the napkins that were in the bag! The sandwich (sausage egg cheese mcgriddle) was half cooked. Even the egg! How does that happen? I only stop here for breakfast and I have NEVER been satisfied with the quality. I DO NOT recommend this location. You will see another less that 5 miles in any direction...go there!
  • AH
    Avangelina hoffmaster
    Nov 13, 2025
    3.0
    Sometimes they give my friend with an accent sprite instead of fires but they're chill usually busy though
  • DJ
    derek jackson
    Nov 12, 2025
    5.0
    Was fast quick service
  • CB
    Christopher Beatrice
    Oct 31, 2025
    1.0
    this location is supposed to be 24 hours and yet every morning it refuses to take orders from 4am till 5am with a different excuse always. this morning I was asked to please hold only for her to come back several minutes later and be told they couldn't take my order. absolutely ridiculous!
  • CA
    Cody Adkins
    Oct 9, 2025
    1.0
    20 minute wait for a Apple pie? 10 people working and you can’t replace the pies? Less time on the phones. Lazy

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 6400 Middle Ridge Rd, Lorain?

McDonald's is open 24 hours a day, every day of the week.

During what hours is McDonald's delivery service available?

Delivery is available from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.