Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Consistency
The quality of food was inconsistent, with many complaints about cold or improperly prepared items.
Positive Staff Interactions
Some customers highlighted friendly and helpful employees, particularly mentioning specific staff members who provided excellent service.
Order Accuracy
Numerous reviews indicated issues with order accuracy, including missing items and incorrect modifications.
JS
Jerone Starr
1 day ago
3.0
Fries 🍟 always are cold, im tired of asking for fresh fries ,if they take the fries when there ordered by someone, by the time they get too the 2nd window your FRESH FRIES should be done, and not soggy asL
TR
Tim Robertson
Dec 18, 2025
3.0
Food is hit or miss. How can you mess up a dbl cheeseburger??
MB
Marissa Blackiston
Dec 10, 2025
1.0
I’m not usually the person to write reviews but I’m just so frustrated with the poor quality service I get every single time I come through the line. Workers seem to always have some type of attitude or there is always something wrong or forgotten. For example, last time I came I ordered extra sweet and sour sauce and didn’t get any but I brushed it off bc it happens. Then I came through today and order extra sauce again, even asked the worker if there was sauce in the bag before I left, she said yes but there wasn’t any.. again. I’m a very understanding person but I’m just not sure how the sauce is forgotten every single time even when I verbally asked in person.
RM
Ronald Malone
Dec 4, 2025
4.0
Only McDonald's i haven't had a problem with.
DR
Dominic Rudder
Nov 24, 2025
1.0
Worker at the wondow was very rude. Even cursed at us. Will not be visiting again.