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Dunkin' Zero
Brand Certified

Dunkin'

4.2
(769 reviews)

Business Details

5494 Leavitt Rd, Lorain, OH
44053, United States
(440) 282-4440
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lorain, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5494 Leavitt Rd, Lorain, OH
44053, United States

Hours

Reviews

4.2
769 reviews
5 stars
453
4 stars
156
3 stars
64
2 stars
35
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted unprofessional and rude staff, with complaints about slow service and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with many mentioning stale donuts and poorly prepared food items.

Parking and Drive-Thru

The parking lot and drive-thru setup received significant criticism for being poorly designed, causing safety concerns and long wait times.

Positive Staff Interactions

Despite the issues, some customers praised friendly and efficient staff members, indicating that service can be good at times.

Coffee Consistency

While some customers enjoyed the coffee, others noted inconsistencies in quality, particularly during busy times.
  • JW
    Jennifer Whitehead
    3 days ago
    5.0
    Love Dunkin 🙂
  • SS
    Stephany
    Feb 12, 2026
    1.0
    May want to get some new employees with a better attiude and be professional. Video going around how your employees treat people.
  • EH
    Elise Higginbotham
    Jan 16, 2026
    1.0
    I have tried contacting corporate and the franchise owner regarding alleged rats in the lobby and quite literally no one has taken me seriously so I had to call the health dept. stay away from this location!
  • KW
    Katie Williams
    Dec 21, 2025
    3.0
    Ever since they remodeled they have the donuts by the window and the donuts are so cold and crusty. No fresh soft donuts anymore. Still love my coffee but the donuts are horrible now.
  • SS
    Susan
    Dec 13, 2025
    1.0
    Drive thru takes forever. Slowest location i have been to. Don't bother playing an online order. Takes forever to get it

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5494 Leavitt Rd, Lorain, OH?

Dunkin' in Lorain, OH, is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

No, this Dunkin' location does not offer delivery services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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