Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lorain, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and unprofessional staff behavior.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about stale donuts and poorly prepared items.
Parking and Setup
The parking lot and drive-thru setup received negative feedback for being poorly designed and causing safety concerns.
Positive Staff Interactions
Despite the issues, several customers praised the friendly and helpful staff, highlighting good service experiences.
Coffee Consistency
While some customers enjoyed the coffee, others noted inconsistencies in preparation and quality.
EH
Elise Higginbotham
Jan 16, 2026
1.0
I have tried contacting corporate and the franchise owner regarding alleged rats in the lobby and quite literally no one has taken me seriously so I had to call the health dept. stay away from this location!
KW
Katie Williams
Dec 21, 2025
3.0
Ever since they remodeled they have the donuts by the window and the donuts are so cold and crusty. No fresh soft donuts anymore. Still love my coffee but the donuts are horrible now.
SS
Susan
Dec 13, 2025
1.0
Drive thru takes forever. Slowest location i have been to. Don't bother playing an online order. Takes forever to get it
KK
Khakisohn (Khakisohn)
Nov 28, 2025
5.0
Went here post-remodel and the service, the food, etc was really good! It can get kinda busy here and theres not many seats but it's pretty great regardless :)
PM
Pamela Meyers
Nov 13, 2025
1.0
I was the only one inside and I waited for 10 minutes while they ignored me . How unprofessional.